2008 CHRYSLER TOWN AND COUNTRY — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 1,924 complaints · 7 recalls

Verdict & Safety Summary

Most-reported system: ELECTRICAL SYSTEM (972 complaints · 50.5%)
Safety signals:
  • Crashes 28
  • Fires 17
  • Injuries 37
  • Deaths 0
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ELECTRICAL SYSTEM appears in 972 of 1,924 owner complaints (50.5%) in this vehicle snapshot. ELECTRICAL SYSTEM: 972 complaints, 50.5% of reports ELECTRICAL SYSTEM 972 · 50.5% · 3 crash reports 5 fire reports SERVICE BRAKES: 244 complaints, 12.7% of reports SERVICE BRAKES 244 · 12.7% · 5 crash reports 5 fire reports ENGINE: 160 complaints, 8.3% of reports ENGINE 160 · 8.3% · 4 crash reports AIR BAGS: 96 complaints, 5.0% of reports AIR BAGS 96 · 5.0% · 9 crash reports 1 fire reports STEERING: 51 complaints, 2.7% of reports STEERING 51 · 2.7% · 2 crash reports EXTERIOR LIGHTING: 49 complaints, 2.6% of reports EXTERIOR LIGHTING 49 · 2.6% STRUCTURE: 36 complaints, 1.9% of reports STRUCTURE 36 · 1.9% · 2 crash reports VISIBILITY: 34 complaints, 1.8% of reports VISIBILITY 34 · 1.8% POWER TRAIN: 31 complaints, 1.6% of reports POWER TRAIN 31 · 1.6% · 1 fire reports UNKNOWN OR OTHER: 432 complaints, 22.5% of reports UNKNOWN OR OTHER 432 · 22.5% · 6 crash reports 4 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ELECTRICAL SYSTEM 972 50.5% 3 crashes · 5 fires
SERVICE BRAKES 244 12.7% 5 crashes · 5 fires
ENGINE 160 8.3% 4 crashes · 0 fires
AIR BAGS 96 5.0% 9 crashes · 1 fires
STEERING 51 2.7% 2 crashes · 0 fires
EXTERIOR LIGHTING 49 2.6% 0 crashes · 0 fires
STRUCTURE 36 1.9% 2 crashes · 0 fires
VISIBILITY 34 1.8% 0 crashes · 0 fires
POWER TRAIN 31 1.6% 0 crashes · 1 fires
UNKNOWN OR OTHER 432 22.5% 6 crashes · 4 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2007; the first recall shown was reported in Sep 2009. 2007-Q4: 1 owner reports 1 2008-Q1: 3 owner reports 3 2008-Q2: 9 owner reports 9 2008-Q3: 8 owner reports 8 2008-Q4: 12 owner reports 12 2009-Q1: 7 owner reports 7 2009-Q2: 4 owner reports 4 2009-Q3: 15 owner reports 15 2009-Q4: 58 owner reports 58 2010-Q1: 82 owner reports 82 2010-Q2: 12 owner reports 12 2010-Q3: 19 owner reports 19 2010-Q4: 12 owner reports 12 2011-Q1: 15 owner reports 15 2011-Q2: 12 owner reports 12 2011-Q3: 46 owner reports 46 2011-Q4: 30 owner reports 30 2012-Q1: 20 owner reports 20 2012-Q2: 37 owner reports 37 2012-Q3: 32 owner reports 32 2012-Q4: 17 owner reports 17 2013-Q1: 16 owner reports 16 2013-Q2: 16 owner reports 16 2013-Q3: 24 owner reports 24 2013-Q4: 19 owner reports 19 2014-Q1: 38 owner reports 38 2014-Q2: 45 owner reports 45 2014-Q3: 76 owner reports 76 2014-Q4: 104 owner reports 104 2015-Q1: 154 owner reports 154 2015-Q2: 190 owner reports 190 2015-Q3: 210 owner reports 210 2015-Q4: 132 owner reports 132 2016-Q1: 147 owner reports 147 2016-Q2: 46 owner reports 46 2016-Q3: 26 owner reports 26 2016-Q4: 10 owner reports 10 2017-Q1: 13 owner reports 13 2017-Q2: 13 owner reports 13 2017-Q3: 15 owner reports 15 2017-Q4: 18 owner reports 18 2018-Q1: 8 owner reports 8 2018-Q2: 10 owner reports 10 2018-Q3: 16 owner reports 16 2018-Q4: 7 owner reports 7 2019-Q1: 13 owner reports 13 2019-Q2: 11 owner reports 11 2019-Q3: 12 owner reports 12 2019-Q4: 7 owner reports 7 2020-Q1: 11 owner reports 11 2020-Q2: 4 owner reports 4 2020-Q3: 8 owner reports 8 2020-Q4: 6 owner reports 6 2021-Q1: 5 owner reports 5 2021-Q2: 3 owner reports 3 2021-Q3: 7 owner reports 7 2021-Q4: 6 owner reports 6 2022-Q1: 3 owner reports 3 2022-Q2: 1 owner reports 1 2022-Q3: 5 owner reports 5 2022-Q4: 4 owner reports 4 2023-Q1: 4 owner reports 4 2023-Q2: 2 owner reports 2 2023-Q3: 1 owner reports 1 2023-Q4: 2 owner reports 2 2024-Q2: 1 owner reports 1 2025-Q4: 1 owner reports 1 2026-Q1: 1 owner reports 1 2026-Q2: 1 owner reports 1 2026-Q3: 1 owner reports 1 Owner reports Oct 2007 Jul 2026 Recall campaign 09V351000 ◆ Recall campaign 09V351000 Recall campaign 10V611000 ◆ Recall campaign 10V611000 Recall campaign 11V394000 ◆ Recall campaign 11V394000 Recall campaign 14V055000 ◆ Recall campaign 14V055000 Recall campaign 14V373000 ◆ Recall campaign 14V373000 Recall campaign 16V047000 ◆ Recall campaign 16V047000 Recall campaign 20V396000 ◆ Recall campaign 20V396000 Investigation RQ14002 ● Investigation RQ14002 Investigation DP14004 ● Investigation DP14004
  • Campaign 10V611000 was reported 1,088 days after the first earlier complaint mapped to its component.
  • Campaign 11V394000 was reported 547 days after the first earlier complaint mapped to its component.
  • Campaign 14V055000 was reported 2,108 days after the first earlier complaint mapped to its component.
  • Campaign 16V047000 was reported 2,187 days after the first earlier complaint mapped to its component.
  • Campaign 20V396000 was reported 3,808 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2007-Q4 Owner reports 1
2008-Q1 Owner reports 3
2008-Q2 Owner reports 9
2008-Q3 Owner reports 8
2008-Q4 Owner reports 12
2009-Q1 Owner reports 7
2009-Q2 Owner reports 4
2009-Q3 Owner reports 15
2009-Q4 Owner reports 58
2010-Q1 Owner reports 82
2010-Q2 Owner reports 12
2010-Q3 Owner reports 19
2010-Q4 Owner reports 12
2011-Q1 Owner reports 15
2011-Q2 Owner reports 12
2011-Q3 Owner reports 46
2011-Q4 Owner reports 30
2012-Q1 Owner reports 20
2012-Q2 Owner reports 37
2012-Q3 Owner reports 32
2012-Q4 Owner reports 17
2013-Q1 Owner reports 16
2013-Q2 Owner reports 16
2013-Q3 Owner reports 24
2013-Q4 Owner reports 19
2014-Q1 Owner reports 38
2014-Q2 Owner reports 45
2014-Q3 Owner reports 76
2014-Q4 Owner reports 104
2015-Q1 Owner reports 154
2015-Q2 Owner reports 190
2015-Q3 Owner reports 210
2015-Q4 Owner reports 132
2016-Q1 Owner reports 147
2016-Q2 Owner reports 46
2016-Q3 Owner reports 26
2016-Q4 Owner reports 10
2017-Q1 Owner reports 13
2017-Q2 Owner reports 13
2017-Q3 Owner reports 15
2017-Q4 Owner reports 18
2018-Q1 Owner reports 8
2018-Q2 Owner reports 10
2018-Q3 Owner reports 16
2018-Q4 Owner reports 7
2019-Q1 Owner reports 13
2019-Q2 Owner reports 11
2019-Q3 Owner reports 12
2019-Q4 Owner reports 7
2020-Q1 Owner reports 11
2020-Q2 Owner reports 4
2020-Q3 Owner reports 8
2020-Q4 Owner reports 6
2021-Q1 Owner reports 5
2021-Q2 Owner reports 3
2021-Q3 Owner reports 7
2021-Q4 Owner reports 6
2022-Q1 Owner reports 3
2022-Q2 Owner reports 1
2022-Q3 Owner reports 5
2022-Q4 Owner reports 4
2023-Q1 Owner reports 4
2023-Q2 Owner reports 2
2023-Q3 Owner reports 1
2023-Q4 Owner reports 2
2024-Q2 Owner reports 1
2025-Q4 Owner reports 1
2026-Q1 Owner reports 1
2026-Q2 Owner reports 1
2026-Q3 Owner reports 1
Recall campaign 1 09V351000
Recall campaign 1 10V611000
Recall campaign 1 11V394000
Recall campaign 1 14V055000
Recall campaign 1 14V373000
Recall campaign 1 16V047000
Recall campaign 1 20V396000
Defect investigation 1 RQ14002
Defect investigation 1 DP14004
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (7)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 09V351000

    Report date
    Component:
    Not available in the source record
    Consequence:
    A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
    Remedy:
    ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
    View authoritative NHTSA record →
  2. Manufacturer action

    Recall campaign 10V611000

    Report date
    Component:
    EQUIPMENT
    Consequence:
    AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
    Remedy:
    DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →
  3. Manufacturer action

    Recall campaign 11V394000

    Report date
    Component:
    AIR BAGS
    Consequence:
    AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
    Remedy:
    DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →
  4. Manufacturer action

    Recall campaign 14V055000

    Report date
    Component:
    SUSPENSION
    Consequence:
    Failure of the rear axle may increase the risk of a crash.
    Remedy:
    Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
    View authoritative NHTSA record →
  5. Manufacturer action

    Recall campaign 14V373000

    Report date
    Component:
    Not available in the source record
    Consequence:
    If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
    View authoritative NHTSA record →
  6. Manufacturer action

    Recall campaign 16V047000

    Report date
    Component:
    AIR BAGS
    Consequence:
    If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
    View authoritative NHTSA record →
  7. Manufacturer action

    Recall campaign 20V396000

    Report date
    Component:
    AIR BAGS
    Consequence:
    Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
    Remedy:
    Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 1,924 complaints · page 1 of 77

No complaints match the current filters.

EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources