2017 FORD C-MAX — Owner-Reported Problems
Verdict & Safety Summary
- Crashes 2
- Fires 2
- Injuries 0
- Deaths 0
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| STEERING | 4 | 16.7% | 0 crashes · 0 fires |
| VEHICLE SPEED CONTROL | 4 | 16.7% | 0 crashes · 0 fires |
| WHEELS | 3 | 12.5% | 0 crashes · 0 fires |
| ELECTRICAL SYSTEM | 2 | 8.3% | 0 crashes · 0 fires |
| FUEL SYSTEM | 2 | 8.3% | 0 crashes · 0 fires |
| POWER TRAIN | 2 | 8.3% | 0 crashes · 0 fires |
| STRUCTURE | 1 | 4.2% | 0 crashes · 0 fires |
| UNKNOWN OR OTHER | 11 | 45.8% | 2 crashes · 2 fires |
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2017-Q3 | Owner reports | 1 | |
| 2017-Q4 | Owner reports | 1 | |
| 2018-Q3 | Owner reports | 1 | |
| 2019-Q2 | Owner reports | 1 | |
| 2020-Q1 | Owner reports | 2 | |
| 2021-Q1 | Owner reports | 1 | |
| 2021-Q2 | Owner reports | 2 | |
| 2022-Q3 | Owner reports | 3 | |
| 2022-Q4 | Owner reports | 2 | |
| 2023-Q2 | Owner reports | 1 | |
| 2023-Q3 | Owner reports | 1 | |
| 2024-Q1 | Owner reports | 2 | |
| 2024-Q2 | Owner reports | 2 | |
| 2024-Q3 | Owner reports | 2 | |
| 2025-Q3 | Owner reports | 1 | |
| 2026-Q1 | Owner reports | 1 | |
| Recall campaign | 1 | 22V413000 | |
| Defect investigation | 1 | DP22005 |
Safety Recalls (1)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 22V413000
- Report date
- Component:
- POWER TRAIN
- Consequence:
- A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
- Remedy:
- Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Adjacent Model Years
Immediate preceding and succeeding model year records
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.