2017 FORD C-MAX — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 24 complaints · 1 recalls

Verdict & Safety Summary

Most-reported system: STEERING (4 complaints · 16.7%)
Safety signals:
  • Crashes 2
  • Fires 2
  • Injuries 0
  • Deaths 0
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution STEERING appears in 4 of 24 owner complaints (16.7%) in this vehicle snapshot. STEERING: 4 complaints, 16.7% of reports STEERING 4 · 16.7% VEHICLE SPEED CONTROL: 4 complaints, 16.7% of reports VEHICLE SPEED CONTROL 4 · 16.7% WHEELS: 3 complaints, 12.5% of reports WHEELS 3 · 12.5% ELECTRICAL SYSTEM: 2 complaints, 8.3% of reports ELECTRICAL SYSTEM 2 · 8.3% FUEL SYSTEM: 2 complaints, 8.3% of reports FUEL SYSTEM 2 · 8.3% POWER TRAIN: 2 complaints, 8.3% of reports POWER TRAIN 2 · 8.3% STRUCTURE: 1 complaints, 4.2% of reports STRUCTURE 1 · 4.2% UNKNOWN OR OTHER: 11 complaints, 45.8% of reports UNKNOWN OR OTHER 11 · 45.8% · 2 crash reports 2 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
STEERING 4 16.7% 0 crashes · 0 fires
VEHICLE SPEED CONTROL 4 16.7% 0 crashes · 0 fires
WHEELS 3 12.5% 0 crashes · 0 fires
ELECTRICAL SYSTEM 2 8.3% 0 crashes · 0 fires
FUEL SYSTEM 2 8.3% 0 crashes · 0 fires
POWER TRAIN 2 8.3% 0 crashes · 0 fires
STRUCTURE 1 4.2% 0 crashes · 0 fires
UNKNOWN OR OTHER 11 45.8% 2 crashes · 2 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jul 2017; the first recall shown was reported in Jun 2022. 2017-Q3: 1 owner reports 1 2017-Q4: 1 owner reports 1 2018-Q3: 1 owner reports 1 2019-Q2: 1 owner reports 1 2020-Q1: 2 owner reports 2 2021-Q1: 1 owner reports 1 2021-Q2: 2 owner reports 2 2022-Q3: 3 owner reports 3 2022-Q4: 2 owner reports 2 2023-Q2: 1 owner reports 1 2023-Q3: 1 owner reports 1 2024-Q1: 2 owner reports 2 2024-Q2: 2 owner reports 2 2024-Q3: 2 owner reports 2 2025-Q3: 1 owner reports 1 2026-Q1: 1 owner reports 1 Owner reports Jul 2017 Jan 2026 Recall campaign 22V413000 ◆ Recall campaign 22V413000 Investigation DP22005 ● Investigation DP22005
View timeline records as a table
Date Record type Count Record identifier
2017-Q3 Owner reports 1
2017-Q4 Owner reports 1
2018-Q3 Owner reports 1
2019-Q2 Owner reports 1
2020-Q1 Owner reports 2
2021-Q1 Owner reports 1
2021-Q2 Owner reports 2
2022-Q3 Owner reports 3
2022-Q4 Owner reports 2
2023-Q2 Owner reports 1
2023-Q3 Owner reports 1
2024-Q1 Owner reports 2
2024-Q2 Owner reports 2
2024-Q3 Owner reports 2
2025-Q3 Owner reports 1
2026-Q1 Owner reports 1
Recall campaign 1 22V413000
Defect investigation 1 DP22005
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (1)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 22V413000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
    Remedy:
    Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 24 complaints · page 1 of 1

No complaints match the current filters.

EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources