2002 FORD CROWN VICTORIA — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 58 complaints · 5 recalls
Most-reported system: ENGINE (8 complaints · 13.8%)
Safety signals:
  • Crashes 9
  • Fires 3
  • Injuries 5
  • Deaths 0
Compare with 2001 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ENGINE appears in 8 of 58 owner complaints (13.8%) in this vehicle snapshot. ENGINE: 8 complaints, 13.8% of reports ENGINE 8 · 13.8% · 1 fire reports FUEL SYSTEM: 8 complaints, 13.8% of reports FUEL SYSTEM 8 · 13.8% ELECTRICAL SYSTEM: 6 complaints, 10.3% of reports ELECTRICAL SYSTEM 6 · 10.3% · 1 crash reports 2 fire reports SERVICE BRAKES: 6 complaints, 10.3% of reports SERVICE BRAKES 6 · 10.3% VEHICLE SPEED CONTROL: 6 complaints, 10.3% of reports VEHICLE SPEED CONTROL 6 · 10.3% · 3 crash reports STEERING: 4 complaints, 6.9% of reports STEERING 4 · 6.9% WHEELS: 4 complaints, 6.9% of reports WHEELS 4 · 6.9% AIR BAGS: 3 complaints, 5.2% of reports AIR BAGS 3 · 5.2% · 3 crash reports SUSPENSION: 3 complaints, 5.2% of reports SUSPENSION 3 · 5.2% · 1 crash reports UNKNOWN OR OTHER: 32 complaints, 55.2% of reports UNKNOWN OR OTHER 32 · 55.2% · 5 crash reports 1 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ENGINE 8 13.8% 0 crashes · 1 fires
FUEL SYSTEM 8 13.8% 0 crashes · 0 fires
ELECTRICAL SYSTEM 6 10.3% 1 crashes · 2 fires
SERVICE BRAKES 6 10.3% 0 crashes · 0 fires
VEHICLE SPEED CONTROL 6 10.3% 3 crashes · 0 fires
STEERING 4 6.9% 0 crashes · 0 fires
WHEELS 4 6.9% 0 crashes · 0 fires
AIR BAGS 3 5.2% 3 crashes · 0 fires
SUSPENSION 3 5.2% 1 crashes · 0 fires
UNKNOWN OR OTHER 32 55.2% 5 crashes · 1 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2001; the first recall shown was reported in Sep 2002. 2001-Q4: 1 owner reports 1 2002-Q1: 1 owner reports 1 2002-Q2: 6 owner reports 6 2002-Q3: 1 owner reports 1 2002-Q4: 2 owner reports 2 2003-Q1: 6 owner reports 6 2003-Q2: 4 owner reports 4 2003-Q3: 1 owner reports 1 2003-Q4: 3 owner reports 3 2004-Q1: 2 owner reports 2 2004-Q2: 2 owner reports 2 2004-Q3: 1 owner reports 1 2004-Q4: 1 owner reports 1 2005-Q1: 2 owner reports 2 2005-Q3: 1 owner reports 1 2006-Q1: 1 owner reports 1 2007-Q1: 1 owner reports 1 2007-Q2: 1 owner reports 1 2008-Q1: 2 owner reports 2 2008-Q2: 1 owner reports 1 2009-Q1: 2 owner reports 2 2009-Q2: 1 owner reports 1 2009-Q3: 1 owner reports 1 2011-Q3: 1 owner reports 1 2011-Q4: 1 owner reports 1 2012-Q1: 1 owner reports 1 2012-Q2: 1 owner reports 1 2013-Q3: 1 owner reports 1 2014-Q3: 2 owner reports 2 2014-Q4: 2 owner reports 2 2016-Q1: 1 owner reports 1 2016-Q3: 2 owner reports 2 2022-Q1: 1 owner reports 1 2025-Q3: 1 owner reports 1 Owner reports Oct 2001 Jul 2025 Recall campaign 02V249000 ◆ Recall campaign 02V249000 Recall campaign 02I003000 ◆ Recall campaign 02I003000 Recall campaign 03V472000 ◆ Recall campaign 03V472000 Recall campaign 06E056000 ◆ Recall campaign 06E056000 Recall campaign 15E082000 ◆ Recall campaign 15E082000 Investigation PE02071 ● Investigation PE02071 Investigation EA03001 ● Investigation EA03001 Investigation DP05005 ● Investigation DP05005
  • Campaign 02I003000 was reported 15 days after the first earlier complaint mapped to its component.
  • Campaign 03V472000 was reported 402 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2001-Q4 Owner reports 1
2002-Q1 Owner reports 1
2002-Q2 Owner reports 6
2002-Q3 Owner reports 1
2002-Q4 Owner reports 2
2003-Q1 Owner reports 6
2003-Q2 Owner reports 4
2003-Q3 Owner reports 1
2003-Q4 Owner reports 3
2004-Q1 Owner reports 2
2004-Q2 Owner reports 2
2004-Q3 Owner reports 1
2004-Q4 Owner reports 1
2005-Q1 Owner reports 2
2005-Q3 Owner reports 1
2006-Q1 Owner reports 1
2007-Q1 Owner reports 1
2007-Q2 Owner reports 1
2008-Q1 Owner reports 2
2008-Q2 Owner reports 1
2009-Q1 Owner reports 2
2009-Q2 Owner reports 1
2009-Q3 Owner reports 1
2011-Q3 Owner reports 1
2011-Q4 Owner reports 1
2012-Q1 Owner reports 1
2012-Q2 Owner reports 1
2013-Q3 Owner reports 1
2014-Q3 Owner reports 2
2014-Q4 Owner reports 2
2016-Q1 Owner reports 1
2016-Q3 Owner reports 2
2022-Q1 Owner reports 1
2025-Q3 Owner reports 1
Recall campaign 1 02V249000
Recall campaign 1 02I003000
Recall campaign 1 03V472000
Recall campaign 1 06E056000
Recall campaign 1 15E082000
Defect investigation 1 PE02071
Defect investigation 1 EA03001
Defect investigation 1 DP05005
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (5)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 02I003000

    Report date
    Component:
    FUEL SYSTEM, GASOLINE
    Consequence:
    SOME HIGH-SPEED REAR-IMPACT CRASHES HAVE RESULTED IN FUEL TANK PUNCTURES AND FIRES IN CVPI VEHICLES.
    Remedy:
    FORD HAS ADVISED US THAT SHIELD KITS HAVE BEEN AVAILABLE SINCE LATE OCTOBER AND WILL BE INSTALLED ON POLICE INTERCEPTOR VEHICLES AT NO COST. THE OPTIONAL TRANK PACKAGE WILL BE AVAILABLE BY THE END OF 2002. FORD HAS ESTABLISHED A NEW WEB SITE AT WWW.CVPI.COM TO ANSWER ADDITIONAL QUESTIONS ABOUT THE SAFE USE OF CPVI VEHICLES.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 02V249000

    Report date
    Component:
    FUEL SYSTEM, OTHER
    Consequence:
    A GAS LEAK OF SUFFICIENT QUANTITY CONCENTRATED IN AN AREA TO CREATE A COMBUSTIBLE MIXTURE AND IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
    Remedy:
    DEALERS WILL INSTALL A REDESIGNED "T" FITTING ON #4 FUEL TANK AND TESTED FOR LEAKAGE. OWNER NOTIFICATION BEGAN SEPTEMBER 13, 2002. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 03V472000

    Report date
    Component:
    FUEL SYSTEM, OTHER
    Consequence:
    IF THE STRENGTH OF THE TANK IS SIGNIFICANTLY COMPROMISED, IT COULD RUPTURE, INCREASING THE RISK OF A FIRE.
    Remedy:
    DEALERS WILL INSTALL AN INSULATOR BEHIND THE CURRENT SEAT BACK. OWNER NOTIFICATION BEGAN ON JANUARY 7, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 06E056000

    Report date
    Component:
    Not available in the source record
    Consequence:
    FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
    Remedy:
    UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 15E082000

    Report date
    Component:
    Not available in the source record
    Consequence:
    If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.
    Remedy:
    Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 58 complaints · page 1 of 3

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources