2009 FORD FUSION — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 1,016 complaints · 7 recalls
Most-reported system: SERVICE BRAKES (504 complaints · 49.6%)
Safety signals:
  • Crashes 64
  • Fires 5
  • Injuries 35
  • Deaths 0
Compare with 2008 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution SERVICE BRAKES appears in 504 of 1,016 owner complaints (49.6%) in this vehicle snapshot. SERVICE BRAKES: 504 complaints, 49.6% of reports SERVICE BRAKES 504 · 49.6% · 37 crash reports AIR BAGS: 326 complaints, 32.1% of reports AIR BAGS 326 · 32.1% · 12 crash reports STRUCTURE: 29 complaints, 2.9% of reports STRUCTURE 29 · 2.9% · 1 crash reports ENGINE: 27 complaints, 2.7% of reports ENGINE 27 · 2.7% · 1 crash reports 3 fire reports VEHICLE SPEED CONTROL: 23 complaints, 2.3% of reports VEHICLE SPEED CONTROL 23 · 2.3% · 4 crash reports POWER TRAIN: 13 complaints, 1.3% of reports POWER TRAIN 13 · 1.3% · 1 crash reports FUEL SYSTEM: 10 complaints, 1.0% of reports FUEL SYSTEM 10 · 1.0% ELECTRICAL SYSTEM: 8 complaints, 0.8% of reports ELECTRICAL SYSTEM 8 · 0.8% · 2 fire reports STEERING: 8 complaints, 0.8% of reports STEERING 8 · 0.8% · 1 crash reports UNKNOWN OR OTHER: 144 complaints, 14.2% of reports UNKNOWN OR OTHER 144 · 14.2% · 7 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
SERVICE BRAKES 504 49.6% 37 crashes · 0 fires
AIR BAGS 326 32.1% 12 crashes · 0 fires
STRUCTURE 29 2.9% 1 crashes · 0 fires
ENGINE 27 2.7% 1 crashes · 3 fires
VEHICLE SPEED CONTROL 23 2.3% 4 crashes · 0 fires
POWER TRAIN 13 1.3% 1 crashes · 0 fires
FUEL SYSTEM 10 1.0% 0 crashes · 0 fires
ELECTRICAL SYSTEM 8 0.8% 0 crashes · 2 fires
STEERING 8 0.8% 1 crashes · 0 fires
UNKNOWN OR OTHER 144 14.2% 7 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jan 2009; the first recall shown was reported in May 2014. 2009-Q1: 2 owner reports 2 2009-Q2: 4 owner reports 4 2009-Q3: 3 owner reports 3 2010-Q1: 2 owner reports 2 2010-Q2: 4 owner reports 4 2010-Q3: 4 owner reports 4 2010-Q4: 1 owner reports 1 2011-Q1: 7 owner reports 7 2011-Q2: 1 owner reports 1 2011-Q3: 2 owner reports 2 2011-Q4: 1 owner reports 1 2012-Q1: 2 owner reports 2 2012-Q2: 5 owner reports 5 2012-Q3: 4 owner reports 4 2012-Q4: 3 owner reports 3 2013-Q1: 3 owner reports 3 2013-Q2: 4 owner reports 4 2013-Q3: 2 owner reports 2 2013-Q4: 6 owner reports 6 2014-Q1: 7 owner reports 7 2014-Q2: 7 owner reports 7 2014-Q3: 9 owner reports 9 2014-Q4: 5 owner reports 5 2015-Q1: 7 owner reports 7 2015-Q2: 15 owner reports 15 2015-Q3: 4 owner reports 4 2015-Q4: 7 owner reports 7 2016-Q1: 5 owner reports 5 2016-Q2: 9 owner reports 9 2016-Q3: 15 owner reports 15 2016-Q4: 69 owner reports 69 2017-Q1: 67 owner reports 67 2017-Q2: 33 owner reports 33 2017-Q3: 55 owner reports 55 2017-Q4: 149 owner reports 149 2018-Q1: 56 owner reports 56 2018-Q2: 39 owner reports 39 2018-Q3: 48 owner reports 48 2018-Q4: 98 owner reports 98 2019-Q1: 30 owner reports 30 2019-Q2: 11 owner reports 11 2019-Q3: 22 owner reports 22 2019-Q4: 16 owner reports 16 2020-Q1: 14 owner reports 14 2020-Q2: 10 owner reports 10 2020-Q3: 18 owner reports 18 2020-Q4: 18 owner reports 18 2021-Q1: 18 owner reports 18 2021-Q2: 21 owner reports 21 2021-Q3: 18 owner reports 18 2021-Q4: 14 owner reports 14 2022-Q1: 6 owner reports 6 2022-Q2: 6 owner reports 6 2022-Q3: 2 owner reports 2 2022-Q4: 4 owner reports 4 2023-Q1: 2 owner reports 2 2023-Q2: 1 owner reports 1 2023-Q3: 3 owner reports 3 2023-Q4: 2 owner reports 2 2024-Q1: 1 owner reports 1 2024-Q3: 7 owner reports 7 2024-Q4: 2 owner reports 2 2025-Q3: 2 owner reports 2 2025-Q4: 1 owner reports 1 2026-Q1: 1 owner reports 1 2026-Q2: 1 owner reports 1 2026-Q3: 1 owner reports 1 Owner reports Jan 2009 Jul 2026 Recall campaign 14E028000 ◆ Recall campaign 14E028000 Recall campaign 16V384000 ◆ Recall campaign 16V384000 Recall campaign 17V024000 ◆ Recall campaign 17V024000 Recall campaign 18V046000 ◆ Recall campaign 18V046000 Recall campaign 19V904000 ◆ Recall campaign 19V904000 Recall campaign 21V081000 ◆ Recall campaign 21V081000 Recall campaign 21V158000 ◆ Recall campaign 21V158000 Investigation PE10019 ● Investigation PE10019 Investigation EA12009 ● Investigation EA12009 Investigation PE16017 ● Investigation PE16017 Investigation EA18002 ● Investigation EA18002
  • Campaign 16V384000 was reported 1,917 days after the first earlier complaint mapped to its component.
  • Campaign 17V024000 was reported 2,141 days after the first earlier complaint mapped to its component.
  • Campaign 18V046000 was reported 2,507 days after the first earlier complaint mapped to its component.
  • Campaign 19V904000 was reported 3,893 days after the first earlier complaint mapped to its component.
  • Campaign 21V081000 was reported 3,639 days after the first earlier complaint mapped to its component.
  • Campaign 21V158000 was reported 3,661 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2009-Q1 Owner reports 2
2009-Q2 Owner reports 4
2009-Q3 Owner reports 3
2010-Q1 Owner reports 2
2010-Q2 Owner reports 4
2010-Q3 Owner reports 4
2010-Q4 Owner reports 1
2011-Q1 Owner reports 7
2011-Q2 Owner reports 1
2011-Q3 Owner reports 2
2011-Q4 Owner reports 1
2012-Q1 Owner reports 2
2012-Q2 Owner reports 5
2012-Q3 Owner reports 4
2012-Q4 Owner reports 3
2013-Q1 Owner reports 3
2013-Q2 Owner reports 4
2013-Q3 Owner reports 2
2013-Q4 Owner reports 6
2014-Q1 Owner reports 7
2014-Q2 Owner reports 7
2014-Q3 Owner reports 9
2014-Q4 Owner reports 5
2015-Q1 Owner reports 7
2015-Q2 Owner reports 15
2015-Q3 Owner reports 4
2015-Q4 Owner reports 7
2016-Q1 Owner reports 5
2016-Q2 Owner reports 9
2016-Q3 Owner reports 15
2016-Q4 Owner reports 69
2017-Q1 Owner reports 67
2017-Q2 Owner reports 33
2017-Q3 Owner reports 55
2017-Q4 Owner reports 149
2018-Q1 Owner reports 56
2018-Q2 Owner reports 39
2018-Q3 Owner reports 48
2018-Q4 Owner reports 98
2019-Q1 Owner reports 30
2019-Q2 Owner reports 11
2019-Q3 Owner reports 22
2019-Q4 Owner reports 16
2020-Q1 Owner reports 14
2020-Q2 Owner reports 10
2020-Q3 Owner reports 18
2020-Q4 Owner reports 18
2021-Q1 Owner reports 18
2021-Q2 Owner reports 21
2021-Q3 Owner reports 18
2021-Q4 Owner reports 14
2022-Q1 Owner reports 6
2022-Q2 Owner reports 6
2022-Q3 Owner reports 2
2022-Q4 Owner reports 4
2023-Q1 Owner reports 2
2023-Q2 Owner reports 1
2023-Q3 Owner reports 3
2023-Q4 Owner reports 2
2024-Q1 Owner reports 1
2024-Q3 Owner reports 7
2024-Q4 Owner reports 2
2025-Q3 Owner reports 2
2025-Q4 Owner reports 1
2026-Q1 Owner reports 1
2026-Q2 Owner reports 1
2026-Q3 Owner reports 1
Recall campaign 1 14E028000
Recall campaign 1 16V384000
Recall campaign 1 17V024000
Recall campaign 1 18V046000
Recall campaign 1 19V904000
Recall campaign 1 21V081000
Recall campaign 1 21V158000
Defect investigation 1 PE10019
Defect investigation 1 EA12009
Defect investigation 1 PE16017
Defect investigation 1 EA18002
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (7)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 14E028000

    Report date
    Component:
    Not available in the source record
    Consequence:
    The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
    Remedy:
    Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 16V384000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
    Remedy:
    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 17V024000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
    Remedy:
    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 18V046000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
    Remedy:
    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 19V904000

    Report date
    Component:
    SERVICE BRAKES, HYDRAULIC
    Consequence:
    If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
    Remedy:
    Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 21V081000

    Report date
    Component:
    AIR BAGS
    Consequence:
    In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
    Remedy:
    Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 21V158000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
    Remedy:
    Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 1,016 complaints · page 1 of 41

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources