2011 FORD FUSION — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 2,911 complaints · 0 recalls

Verdict & Safety Summary

Most-reported system: STEERING (1,343 complaints · 46.1%)
Safety signals:
  • Crashes 83
  • Fires 10
  • Injuries 48
  • Deaths 3
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution STEERING appears in 1,343 of 2,911 owner complaints (46.1%) in this vehicle snapshot. STEERING: 1,343 complaints, 46.1% of reports STEERING 1,343 · 46.1% · 39 crash reports AIR BAGS: 317 complaints, 10.9% of reports AIR BAGS 317 · 10.9% · 14 crash reports POWER TRAIN: 199 complaints, 6.8% of reports POWER TRAIN 199 · 6.8% · 3 crash reports 1 fire reports SERVICE BRAKES: 179 complaints, 6.2% of reports SERVICE BRAKES 179 · 6.2% · 6 crash reports 1 fire reports VEHICLE SPEED CONTROL: 171 complaints, 5.9% of reports VEHICLE SPEED CONTROL 171 · 5.9% · 10 crash reports ENGINE: 141 complaints, 4.8% of reports ENGINE 141 · 4.8% · 2 crash reports 1 fire reports FUEL SYSTEM: 136 complaints, 4.7% of reports FUEL SYSTEM 136 · 4.7% · 2 crash reports 1 fire reports ELECTRICAL SYSTEM: 87 complaints, 3.0% of reports ELECTRICAL SYSTEM 87 · 3.0% · 4 fire reports STRUCTURE: 52 complaints, 1.8% of reports STRUCTURE 52 · 1.8% · 1 crash reports UNKNOWN OR OTHER: 355 complaints, 12.2% of reports UNKNOWN OR OTHER 355 · 12.2% · 7 crash reports 1 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
STEERING 1,343 46.1% 39 crashes · 0 fires
AIR BAGS 317 10.9% 14 crashes · 0 fires
POWER TRAIN 199 6.8% 3 crashes · 1 fires
SERVICE BRAKES 179 6.2% 6 crashes · 1 fires
VEHICLE SPEED CONTROL 171 5.9% 10 crashes · 0 fires
ENGINE 141 4.8% 2 crashes · 1 fires
FUEL SYSTEM 136 4.7% 2 crashes · 1 fires
ELECTRICAL SYSTEM 87 3.0% 0 crashes · 4 fires
STRUCTURE 52 1.8% 1 crashes · 0 fires
UNKNOWN OR OTHER 355 12.2% 7 crashes · 1 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2010. 2010-Q4: 1 owner reports 1 2011-Q1: 4 owner reports 4 2011-Q2: 10 owner reports 10 2011-Q3: 11 owner reports 11 2011-Q4: 9 owner reports 9 2012-Q1: 15 owner reports 15 2012-Q2: 11 owner reports 11 2012-Q3: 32 owner reports 32 2012-Q4: 18 owner reports 18 2013-Q1: 40 owner reports 40 2013-Q2: 95 owner reports 95 2013-Q3: 237 owner reports 237 2013-Q4: 73 owner reports 73 2014-Q1: 32 owner reports 32 2014-Q2: 62 owner reports 62 2014-Q3: 94 owner reports 94 2014-Q4: 116 owner reports 116 2015-Q1: 77 owner reports 77 2015-Q2: 86 owner reports 86 2015-Q3: 53 owner reports 53 2015-Q4: 44 owner reports 44 2016-Q1: 40 owner reports 40 2016-Q2: 34 owner reports 34 2016-Q3: 58 owner reports 58 2016-Q4: 59 owner reports 59 2017-Q1: 53 owner reports 53 2017-Q2: 58 owner reports 58 2017-Q3: 62 owner reports 62 2017-Q4: 147 owner reports 147 2018-Q1: 77 owner reports 77 2018-Q2: 73 owner reports 73 2018-Q3: 68 owner reports 68 2018-Q4: 76 owner reports 76 2019-Q1: 69 owner reports 69 2019-Q2: 59 owner reports 59 2019-Q3: 89 owner reports 89 2019-Q4: 54 owner reports 54 2020-Q1: 57 owner reports 57 2020-Q2: 32 owner reports 32 2020-Q3: 35 owner reports 35 2020-Q4: 31 owner reports 31 2021-Q1: 42 owner reports 42 2021-Q2: 34 owner reports 34 2021-Q3: 42 owner reports 42 2021-Q4: 32 owner reports 32 2022-Q1: 27 owner reports 27 2022-Q2: 34 owner reports 34 2022-Q3: 40 owner reports 40 2022-Q4: 34 owner reports 34 2023-Q1: 24 owner reports 24 2023-Q2: 23 owner reports 23 2023-Q3: 31 owner reports 31 2023-Q4: 28 owner reports 28 2024-Q1: 20 owner reports 20 2024-Q2: 24 owner reports 24 2024-Q3: 20 owner reports 20 2024-Q4: 14 owner reports 14 2025-Q1: 18 owner reports 18 2025-Q2: 14 owner reports 14 2025-Q3: 20 owner reports 20 2025-Q4: 9 owner reports 9 2026-Q1: 15 owner reports 15 2026-Q2: 11 owner reports 11 2026-Q3: 4 owner reports 4 Owner reports Oct 2010 Jul 2026 Investigation EA12009 ● Investigation EA12009 Investigation EA12009 ● Investigation EA12009 Investigation PE13003 ● Investigation PE13003 Investigation PE14030 ● Investigation PE14030 Investigation PE14030 ● Investigation PE14030 Investigation EA17004 ● Investigation EA17004 Investigation DP22005 ● Investigation DP22005
View timeline records as a table
Date Record type Count Record identifier
2010-Q4 Owner reports 1
2011-Q1 Owner reports 4
2011-Q2 Owner reports 10
2011-Q3 Owner reports 11
2011-Q4 Owner reports 9
2012-Q1 Owner reports 15
2012-Q2 Owner reports 11
2012-Q3 Owner reports 32
2012-Q4 Owner reports 18
2013-Q1 Owner reports 40
2013-Q2 Owner reports 95
2013-Q3 Owner reports 237
2013-Q4 Owner reports 73
2014-Q1 Owner reports 32
2014-Q2 Owner reports 62
2014-Q3 Owner reports 94
2014-Q4 Owner reports 116
2015-Q1 Owner reports 77
2015-Q2 Owner reports 86
2015-Q3 Owner reports 53
2015-Q4 Owner reports 44
2016-Q1 Owner reports 40
2016-Q2 Owner reports 34
2016-Q3 Owner reports 58
2016-Q4 Owner reports 59
2017-Q1 Owner reports 53
2017-Q2 Owner reports 58
2017-Q3 Owner reports 62
2017-Q4 Owner reports 147
2018-Q1 Owner reports 77
2018-Q2 Owner reports 73
2018-Q3 Owner reports 68
2018-Q4 Owner reports 76
2019-Q1 Owner reports 69
2019-Q2 Owner reports 59
2019-Q3 Owner reports 89
2019-Q4 Owner reports 54
2020-Q1 Owner reports 57
2020-Q2 Owner reports 32
2020-Q3 Owner reports 35
2020-Q4 Owner reports 31
2021-Q1 Owner reports 42
2021-Q2 Owner reports 34
2021-Q3 Owner reports 42
2021-Q4 Owner reports 32
2022-Q1 Owner reports 27
2022-Q2 Owner reports 34
2022-Q3 Owner reports 40
2022-Q4 Owner reports 34
2023-Q1 Owner reports 24
2023-Q2 Owner reports 23
2023-Q3 Owner reports 31
2023-Q4 Owner reports 28
2024-Q1 Owner reports 20
2024-Q2 Owner reports 24
2024-Q3 Owner reports 20
2024-Q4 Owner reports 14
2025-Q1 Owner reports 18
2025-Q2 Owner reports 14
2025-Q3 Owner reports 20
2025-Q4 Owner reports 9
2026-Q1 Owner reports 15
2026-Q2 Owner reports 11
2026-Q3 Owner reports 4
Defect investigation 1 EA12009
Defect investigation 1 EA12009
Defect investigation 1 PE13003
Defect investigation 1 PE14030
Defect investigation 1 PE14030
Defect investigation 1 EA17004
Defect investigation 1 DP22005
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (0)

Official safety recall campaigns filed with NHTSA

Zero safety recalls recorded for this model year in official NHTSA records.

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot Aug 21, 2026
Safety incident filters
Showing 0 of 2,911 complaints · page 1 of 117

No complaints match the current filters.

EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot Aug 21, 2026
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources