2015 FORD FUSION — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 1,049 complaints · 14 recalls
Most-reported system: ENGINE (246 complaints · 23.5%)
Safety signals:
  • Crashes 38
  • Fires 6
  • Injuries 18
  • Deaths 0
Compare with 2014 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ENGINE appears in 246 of 1,049 owner complaints (23.5%) in this vehicle snapshot. ENGINE: 246 complaints, 23.5% of reports ENGINE 246 · 23.5% · 1 fire reports STEERING: 159 complaints, 15.2% of reports STEERING 159 · 15.2% · 3 crash reports POWER TRAIN: 124 complaints, 11.8% of reports POWER TRAIN 124 · 11.8% · 5 crash reports SERVICE BRAKES: 103 complaints, 9.8% of reports SERVICE BRAKES 103 · 9.8% · 9 crash reports 2 fire reports ELECTRICAL SYSTEM: 61 complaints, 5.8% of reports ELECTRICAL SYSTEM 61 · 5.8% · 3 crash reports 1 fire reports FUEL SYSTEM: 49 complaints, 4.7% of reports FUEL SYSTEM 49 · 4.7% AIR BAGS: 28 complaints, 2.7% of reports AIR BAGS 28 · 2.7% · 9 crash reports 1 fire reports STRUCTURE: 24 complaints, 2.3% of reports STRUCTURE 24 · 2.3% · 2 crash reports WHEELS: 23 complaints, 2.2% of reports WHEELS 23 · 2.2% · 1 crash reports UNKNOWN OR OTHER: 266 complaints, 25.4% of reports UNKNOWN OR OTHER 266 · 25.4% · 7 crash reports 3 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ENGINE 246 23.5% 0 crashes · 1 fires
STEERING 159 15.2% 3 crashes · 0 fires
POWER TRAIN 124 11.8% 5 crashes · 0 fires
SERVICE BRAKES 103 9.8% 9 crashes · 2 fires
ELECTRICAL SYSTEM 61 5.8% 3 crashes · 1 fires
FUEL SYSTEM 49 4.7% 0 crashes · 0 fires
AIR BAGS 28 2.7% 9 crashes · 1 fires
STRUCTURE 24 2.3% 2 crashes · 0 fires
WHEELS 23 2.2% 1 crashes · 0 fires
UNKNOWN OR OTHER 266 25.4% 7 crashes · 3 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2014; the first recall shown was reported in Nov 2014. 2014-Q4: 1 owner reports 1 2015-Q1: 9 owner reports 9 2015-Q2: 12 owner reports 12 2015-Q3: 15 owner reports 15 2015-Q4: 7 owner reports 7 2016-Q1: 5 owner reports 5 2016-Q2: 16 owner reports 16 2016-Q3: 4 owner reports 4 2016-Q4: 12 owner reports 12 2017-Q1: 5 owner reports 5 2017-Q2: 14 owner reports 14 2017-Q3: 15 owner reports 15 2017-Q4: 23 owner reports 23 2018-Q1: 19 owner reports 19 2018-Q2: 23 owner reports 23 2018-Q3: 53 owner reports 53 2018-Q4: 33 owner reports 33 2019-Q1: 24 owner reports 24 2019-Q2: 28 owner reports 28 2019-Q3: 37 owner reports 37 2019-Q4: 29 owner reports 29 2020-Q1: 20 owner reports 20 2020-Q2: 30 owner reports 30 2020-Q3: 41 owner reports 41 2020-Q4: 33 owner reports 33 2021-Q1: 26 owner reports 26 2021-Q2: 24 owner reports 24 2021-Q3: 26 owner reports 26 2021-Q4: 14 owner reports 14 2022-Q1: 23 owner reports 23 2022-Q2: 25 owner reports 25 2022-Q3: 37 owner reports 37 2022-Q4: 29 owner reports 29 2023-Q1: 33 owner reports 33 2023-Q2: 44 owner reports 44 2023-Q3: 27 owner reports 27 2023-Q4: 21 owner reports 21 2024-Q1: 29 owner reports 29 2024-Q2: 27 owner reports 27 2024-Q3: 24 owner reports 24 2024-Q4: 18 owner reports 18 2025-Q1: 12 owner reports 12 2025-Q2: 24 owner reports 24 2025-Q3: 25 owner reports 25 2025-Q4: 21 owner reports 21 2026-Q1: 13 owner reports 13 2026-Q2: 14 owner reports 14 2026-Q3: 5 owner reports 5 Owner reports Oct 2014 Jul 2026 Recall campaign 14V736000 ◆ Recall campaign 14V736000 Recall campaign 15V250000 ◆ Recall campaign 15V250000 Recall campaign 16V875000 ◆ Recall campaign 16V875000 Recall campaign 18V167000 ◆ Recall campaign 18V167000 Recall campaign 18V471000 ◆ Recall campaign 18V471000 Recall campaign 18V592000 ◆ Recall campaign 18V592000 Recall campaign 19V362000 ◆ Recall campaign 19V362000 Recall campaign 19V590000 ◆ Recall campaign 19V590000 Recall campaign 19V632000 ◆ Recall campaign 19V632000 Recall campaign 20V177000 ◆ Recall campaign 20V177000 Recall campaign 22V011000 ◆ Recall campaign 22V011000 Recall campaign 22V413000 ◆ Recall campaign 22V413000 Recall campaign 23V162000 ◆ Recall campaign 23V162000 Recall campaign 26V376000 ◆ Recall campaign 26V376000 Investigation PE17007 ● Investigation PE17007 Investigation RQ19005 ● Investigation RQ19005 Investigation RQ19005 ● Investigation RQ19005 Investigation RQ19005 ● Investigation RQ19005 Investigation EA21002 ● Investigation EA21002 Investigation EA21002 ● Investigation EA21002 Investigation EA21002 ● Investigation EA21002 Investigation RQ22004 ● Investigation RQ22004 Investigation RQ22004 ● Investigation RQ22004 Investigation DP22005 ● Investigation DP22005 Investigation DP22005 ● Investigation DP22005
  • Campaign 15V250000 was reported 41 days after the first earlier complaint mapped to its component.
  • Campaign 16V875000 was reported 248 days after the first earlier complaint mapped to its component.
  • Campaign 18V167000 was reported 1,090 days after the first earlier complaint mapped to its component.
  • Campaign 18V471000 was reported 1,176 days after the first earlier complaint mapped to its component.
  • Campaign 18V592000 was reported 1,292 days after the first earlier complaint mapped to its component.
  • Campaign 19V362000 was reported 1,477 days after the first earlier complaint mapped to its component.
  • Campaign 19V590000 was reported 1,228 days after the first earlier complaint mapped to its component.
  • Campaign 19V632000 was reported 1,625 days after the first earlier complaint mapped to its component.
  • Campaign 20V177000 was reported 1,852 days after the first earlier complaint mapped to its component.
  • Campaign 22V011000 was reported 2,541 days after the first earlier complaint mapped to its component.
  • Campaign 22V413000 was reported 2,601 days after the first earlier complaint mapped to its component.
  • Campaign 23V162000 was reported 2,962 days after the first earlier complaint mapped to its component.
  • Campaign 26V376000 was reported 4,061 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2014-Q4 Owner reports 1
2015-Q1 Owner reports 9
2015-Q2 Owner reports 12
2015-Q3 Owner reports 15
2015-Q4 Owner reports 7
2016-Q1 Owner reports 5
2016-Q2 Owner reports 16
2016-Q3 Owner reports 4
2016-Q4 Owner reports 12
2017-Q1 Owner reports 5
2017-Q2 Owner reports 14
2017-Q3 Owner reports 15
2017-Q4 Owner reports 23
2018-Q1 Owner reports 19
2018-Q2 Owner reports 23
2018-Q3 Owner reports 53
2018-Q4 Owner reports 33
2019-Q1 Owner reports 24
2019-Q2 Owner reports 28
2019-Q3 Owner reports 37
2019-Q4 Owner reports 29
2020-Q1 Owner reports 20
2020-Q2 Owner reports 30
2020-Q3 Owner reports 41
2020-Q4 Owner reports 33
2021-Q1 Owner reports 26
2021-Q2 Owner reports 24
2021-Q3 Owner reports 26
2021-Q4 Owner reports 14
2022-Q1 Owner reports 23
2022-Q2 Owner reports 25
2022-Q3 Owner reports 37
2022-Q4 Owner reports 29
2023-Q1 Owner reports 33
2023-Q2 Owner reports 44
2023-Q3 Owner reports 27
2023-Q4 Owner reports 21
2024-Q1 Owner reports 29
2024-Q2 Owner reports 27
2024-Q3 Owner reports 24
2024-Q4 Owner reports 18
2025-Q1 Owner reports 12
2025-Q2 Owner reports 24
2025-Q3 Owner reports 25
2025-Q4 Owner reports 21
2026-Q1 Owner reports 13
2026-Q2 Owner reports 14
2026-Q3 Owner reports 5
Recall campaign 1 14V736000
Recall campaign 1 15V250000
Recall campaign 1 16V875000
Recall campaign 1 18V167000
Recall campaign 1 18V471000
Recall campaign 1 18V592000
Recall campaign 1 19V362000
Recall campaign 1 19V590000
Recall campaign 1 19V632000
Recall campaign 1 20V177000
Recall campaign 1 22V011000
Recall campaign 1 22V413000
Recall campaign 1 23V162000
Recall campaign 1 26V376000
Defect investigation 1 PE17007
Defect investigation 1 RQ19005
Defect investigation 1 RQ19005
Defect investigation 1 RQ19005
Defect investigation 1 EA21002
Defect investigation 1 EA21002
Defect investigation 1 EA21002
Defect investigation 1 RQ22004
Defect investigation 1 RQ22004
Defect investigation 1 DP22005
Defect investigation 1 DP22005
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (14)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 14V736000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
    Remedy:
    Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 15V250000

    Report date
    Component:
    STEERING
    Consequence:
    If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
    Remedy:
    Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 16V875000

    Report date
    Component:
    SEAT BELTS
    Consequence:
    If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
    Remedy:
    Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 18V167000

    Report date
    Component:
    STEERING
    Consequence:
    A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
    Remedy:
    Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 18V471000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
    Remedy:
    Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 18V592000

    Report date
    Component:
    EQUIPMENT
    Consequence:
    An overheated cord can increase the risk of a fire.
    Remedy:
    Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 19V362000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
    Remedy:
    Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
    View authoritative NHTSA record →

  8. Manufacturer action

    Recall campaign 19V590000

    Report date
    Component:
    SEAT BELTS
    Consequence:
    A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury.
    Remedy:
    Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S25. Note: This recall is an expansion of a recall 16V-875.
    View authoritative NHTSA record →

  9. Manufacturer action

    Recall campaign 19V632000

    Report date
    Component:
    STEERING
    Consequence:
    If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
    Remedy:
    Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
    View authoritative NHTSA record →

  10. Manufacturer action

    Recall campaign 20V177000

    Report date
    Component:
    LATCHES/LOCKS/LINKAGES
    Consequence:
    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
    Remedy:
    Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
    View authoritative NHTSA record →

  11. Manufacturer action

    Recall campaign 22V011000

    Report date
    Component:
    SERVICE BRAKES, HYDRAULIC
    Consequence:
    A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
    Remedy:
    Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
    View authoritative NHTSA record →

  12. Manufacturer action

    Recall campaign 22V413000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
    Remedy:
    Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
    View authoritative NHTSA record →

  13. Manufacturer action

    Recall campaign 23V162000

    Report date
    Component:
    SERVICE BRAKES, HYDRAULIC
    Consequence:
    A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
    Remedy:
    Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
    View authoritative NHTSA record →

  14. Manufacturer action

    Recall campaign 26V376000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
    Remedy:
    Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 1,049 complaints · page 1 of 42

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EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources