2012 FORD MUSTANG — Owner-Reported Problems

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

• Campaign 15V319000 was reported 1,301 days after the first earlier complaint mapped to its component.
• Campaign 16V248000 was reported 1,858 days after the first earlier complaint mapped to its component.
• Campaign 17V024000 was reported 1,894 days after the first earlier complaint mapped to its component.
• Campaign 19V001000 was reported 2,621 days after the first earlier complaint mapped to its component.
• Campaign 21E013000 was reported 3,392 days after the first earlier complaint mapped to its component.
• Campaign 21V081000 was reported 3,392 days after the first earlier complaint mapped to its component.

Safety Recalls (7)

Official safety recall campaigns filed with NHTSA

1. Manufacturer action

   Recall campaign 12V190000

   Report date

   May 3, 2012

   Component:

   EXTERIOR LIGHTING

   Consequence:

   IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE “R” POSITION AND THE VEHICLE’S TRANSMISSION DOES GO IN REVERSE, THE “R” MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLE’S NOT SIGNALING IT IS IN REVERSE.

   Remedy:

   FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

   View authoritative NHTSA record →

2. Manufacturer action

   Recall campaign 15V319000

   Report date

   May 28, 2015

   Component:

   AIR BAGS

   Consequence:

   In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

   Remedy:

   Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the front driver side air bag inflator, free of charge. The recall began on June 10, 2016. Even if interim repairs were performed under safety recall 14V-802, owners must bring their vehicles in for the final remedy. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S21. Note: This recall supersedes safety recall 14V-802.

   View authoritative NHTSA record →

3. Manufacturer action

   Recall campaign 16V248000

   Report date

   Apr 27, 2016

   Component:

   POWER TRAIN

   Consequence:

   An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.

   Remedy:

   Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.

   View authoritative NHTSA record →

4. Manufacturer action

   Recall campaign 17V024000

   Report date

   Jan 10, 2017

   Component:

   AIR BAGS

   Consequence:

   An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

   Remedy:

   Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

   View authoritative NHTSA record →

5. Manufacturer action

   Recall campaign 19V001000

   Report date

   Jan 7, 2019

   Component:

   AIR BAGS

   Consequence:

   An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

   Remedy:

   Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.

   View authoritative NHTSA record →

6. Manufacturer action

   Recall campaign 21E013000

   Report date

   Feb 16, 2021

   Component:

   AIR BAGS

   Consequence:

   In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

   Remedy:

   Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

   View authoritative NHTSA record →

7. Manufacturer action

   Recall campaign 21V081000

   Report date

   Feb 16, 2021

   Component:

   AIR BAGS

   Consequence:

   In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

   Remedy:

   Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

   View authoritative NHTSA record →