2020 HYUNDAI IONIQ — Owner-Reported Problems
Verdict & Safety Summary
- Crashes 6
- Fires 2
- Injuries 2
- Deaths 0
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| SERVICE BRAKES | 5 | 17.2% | 2 crashes · 1 fires |
| ELECTRICAL SYSTEM | 4 | 13.8% | 0 crashes · 0 fires |
| POWER TRAIN | 3 | 10.3% | 1 crashes · 0 fires |
| FORWARD COLLISION AVOIDANCE | 2 | 6.9% | 1 crashes · 0 fires |
| LANE DEPARTURE | 2 | 6.9% | 1 crashes · 0 fires |
| STRUCTURE | 2 | 6.9% | 0 crashes · 0 fires |
| ENGINE | 1 | 3.5% | 0 crashes · 0 fires |
| FUEL SYSTEM | 1 | 3.5% | 0 crashes · 0 fires |
| STEERING | 1 | 3.5% | 1 crashes · 0 fires |
| UNKNOWN OR OTHER | 14 | 48.3% | 3 crashes · 1 fires |
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
- Campaign 21V127000 was reported 167 days after the first earlier complaint mapped to its component.
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2020-Q3 | Owner reports | 3 | |
| 2021-Q1 | Owner reports | 1 | |
| 2021-Q2 | Owner reports | 2 | |
| 2021-Q3 | Owner reports | 2 | |
| 2021-Q4 | Owner reports | 1 | |
| 2022-Q1 | Owner reports | 1 | |
| 2022-Q4 | Owner reports | 1 | |
| 2023-Q1 | Owner reports | 2 | |
| 2023-Q2 | Owner reports | 3 | |
| 2023-Q4 | Owner reports | 1 | |
| 2024-Q2 | Owner reports | 2 | |
| 2025-Q1 | Owner reports | 3 | |
| 2025-Q2 | Owner reports | 1 | |
| 2025-Q3 | Owner reports | 2 | |
| 2026-Q1 | Owner reports | 3 | |
| 2026-Q2 | Owner reports | 1 | |
| Recall campaign | 1 | 21V127000 | |
| Defect investigation | 1 | DP22005 | |
| Defect investigation | 1 | DP22005 | |
| Defect investigation | 1 | DP22005 |
Safety Recalls (1)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 21V127000
- Report date
- Component:
- ELECTRICAL SYSTEM
- Consequence:
- An electrical short in the Li-ion battery increases the risk of a fire.
- Remedy:
- Owners are advised to park their vehicles outside and away from structures until the interim action is complete. Hyundai will notify owners, and as an interim action, owners have the option to follow provided instructions to perform a battery update through the vehicle's infotainment system or request a Hyundai dealer to provide the update. Once parts are available, dealers will inspect the Battery System Assembly (BSA), and replace it if necessary. Repairs will be performed free of charge. Owners were notified of the safety risk, and the interim action, with a letter mailed April 9, 2021. Final owner notification letters were mailed June 17, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 200.
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
No complaints match the current filters.
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Adjacent Model Years
Immediate preceding and succeeding model year records
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.