2020 HYUNDAI SONATA — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 186 complaints · 4 recalls

Verdict & Safety Summary

Most-reported system: FUEL SYSTEM (33 complaints · 17.7%)
Safety signals:
  • Crashes 5
  • Fires 1
  • Injuries 4
  • Deaths 0
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution FUEL SYSTEM appears in 33 of 186 owner complaints (17.7%) in this vehicle snapshot. FUEL SYSTEM: 33 complaints, 17.7% of reports FUEL SYSTEM 33 · 17.7% ENGINE: 24 complaints, 12.9% of reports ENGINE 24 · 12.9% · 1 fire reports ELECTRICAL SYSTEM: 19 complaints, 10.2% of reports ELECTRICAL SYSTEM 19 · 10.2% · 1 crash reports POWER TRAIN: 16 complaints, 8.6% of reports POWER TRAIN 16 · 8.6% STRUCTURE: 14 complaints, 7.5% of reports STRUCTURE 14 · 7.5% FORWARD COLLISION AVOIDANCE: 7 complaints, 3.8% of reports FORWARD COLLISION AVOIDANCE 7 · 3.8% · 1 crash reports STEERING: 7 complaints, 3.8% of reports STEERING 7 · 3.8% AIR BAGS: 5 complaints, 2.7% of reports AIR BAGS 5 · 2.7% BACK OVER PREVENTION: 5 complaints, 2.7% of reports BACK OVER PREVENTION 5 · 2.7% UNKNOWN OR OTHER: 72 complaints, 38.7% of reports UNKNOWN OR OTHER 72 · 38.7% · 3 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
FUEL SYSTEM 33 17.7% 0 crashes · 0 fires
ENGINE 24 12.9% 0 crashes · 1 fires
ELECTRICAL SYSTEM 19 10.2% 1 crashes · 0 fires
POWER TRAIN 16 8.6% 0 crashes · 0 fires
STRUCTURE 14 7.5% 0 crashes · 0 fires
FORWARD COLLISION AVOIDANCE 7 3.8% 1 crashes · 0 fires
STEERING 7 3.8% 0 crashes · 0 fires
AIR BAGS 5 2.7% 0 crashes · 0 fires
BACK OVER PREVENTION 5 2.7% 0 crashes · 0 fires
UNKNOWN OR OTHER 72 38.7% 3 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jan 2020; the first recall shown was reported in Feb 2020. 2020-Q1: 3 owner reports 3 2020-Q2: 3 owner reports 3 2020-Q3: 13 owner reports 13 2020-Q4: 8 owner reports 8 2021-Q1: 3 owner reports 3 2021-Q2: 6 owner reports 6 2021-Q3: 3 owner reports 3 2021-Q4: 6 owner reports 6 2022-Q1: 1 owner reports 1 2022-Q2: 4 owner reports 4 2022-Q3: 6 owner reports 6 2022-Q4: 4 owner reports 4 2023-Q1: 2 owner reports 2 2023-Q2: 4 owner reports 4 2023-Q3: 7 owner reports 7 2023-Q4: 7 owner reports 7 2024-Q1: 2 owner reports 2 2024-Q2: 12 owner reports 12 2024-Q3: 17 owner reports 17 2024-Q4: 12 owner reports 12 2025-Q1: 7 owner reports 7 2025-Q2: 10 owner reports 10 2025-Q3: 9 owner reports 9 2025-Q4: 7 owner reports 7 2026-Q1: 10 owner reports 10 2026-Q2: 14 owner reports 14 2026-Q3: 6 owner reports 6 Owner reports Jan 2020 Jul 2026 Recall campaign 20V122000 ◆ Recall campaign 20V122000 Recall campaign 20V213000 ◆ Recall campaign 20V213000 Recall campaign 22V196000 ◆ Recall campaign 22V196000 Recall campaign 25V796000 ◆ Recall campaign 25V796000 Investigation DP22003 ● Investigation DP22003 Investigation DP22005 ● Investigation DP22005
  • Campaign 20V213000 was reported 63 days after the first earlier complaint mapped to its component.
  • Campaign 22V196000 was reported 735 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2020-Q1 Owner reports 3
2020-Q2 Owner reports 3
2020-Q3 Owner reports 13
2020-Q4 Owner reports 8
2021-Q1 Owner reports 3
2021-Q2 Owner reports 6
2021-Q3 Owner reports 3
2021-Q4 Owner reports 6
2022-Q1 Owner reports 1
2022-Q2 Owner reports 4
2022-Q3 Owner reports 6
2022-Q4 Owner reports 4
2023-Q1 Owner reports 2
2023-Q2 Owner reports 4
2023-Q3 Owner reports 7
2023-Q4 Owner reports 7
2024-Q1 Owner reports 2
2024-Q2 Owner reports 12
2024-Q3 Owner reports 17
2024-Q4 Owner reports 12
2025-Q1 Owner reports 7
2025-Q2 Owner reports 10
2025-Q3 Owner reports 9
2025-Q4 Owner reports 7
2026-Q1 Owner reports 10
2026-Q2 Owner reports 14
2026-Q3 Owner reports 6
Recall campaign 1 20V122000
Recall campaign 1 20V213000
Recall campaign 1 22V196000
Recall campaign 1 25V796000
Defect investigation 1 DP22003
Defect investigation 1 DP22005
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (4)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 20V122000

    Report date
    Component:
    EQUIPMENT
    Consequence:
    The incorrect tire information may mislead the vehicle owner to install the wrong tire size, potentially affecting vehicle handling, increasing the risk of a crash.
    Remedy:
    Hyundai will notify owners, and dealers will install new label stickers over the tire pressure label and in the owner's manual, free of charge. The recall began April 22, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 190.
    View authoritative NHTSA record →
  2. Manufacturer action

    Recall campaign 20V213000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    Unintended vehicle movement increases the risk of a crash.
    Remedy:
    Hyundai will notify owners, and dealers will reprogram the RSPA software, free of charge. The recall began June 3, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 191.
    View authoritative NHTSA record →
  3. Manufacturer action

    Recall campaign 22V196000

    Report date
    Component:
    LATCHES/LOCKS/LINKAGES
    Consequence:
    A person inside the trunk compartment may become trapped, increasing their risk of injury.
    Remedy:
    Dealers will inspect the trunk latch and replace the trunk latch base, as necessary, free of charge. Owner notification letters were mailed May 26, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 221/010G.
    View authoritative NHTSA record →
  4. Manufacturer action

    Recall campaign 25V796000

    Report date
    Component:
    Not available in the source record
    Consequence:
    A melted fuel tank can leak, increasing the risk of a fire.
    Remedy:
    Dealers will inspect and replace the check valve. The fuel tank assembly will be inspected for damage and replaced if necessary. Additionally, dealers will inspect and update the engine control unit software. All repairs will be performed as necessary, free of charge. Owner notification letters were mailed beginning March 13, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 286. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 19, 2025.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 186 complaints · page 1 of 8

No complaints match the current filters.

EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources