2017 INFINITI Q50 — Owner-Reported Problems
Verdict & Safety Summary
- Crashes 3
- Fires 0
- Injuries 1
- Deaths 0
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| ENGINE | 11 | 18.3% | 0 crashes · 0 fires |
| ELECTRICAL SYSTEM | 6 | 10.0% | 0 crashes · 0 fires |
| AIR BAGS | 5 | 8.3% | 1 crashes · 0 fires |
| SERVICE BRAKES | 4 | 6.7% | 1 crashes · 0 fires |
| SUSPENSION | 4 | 6.7% | 0 crashes · 0 fires |
| VISIBILITY | 4 | 6.7% | 0 crashes · 0 fires |
| FUEL SYSTEM | 3 | 5.0% | 0 crashes · 0 fires |
| POWER TRAIN | 3 | 5.0% | 0 crashes · 0 fires |
| STEERING | 3 | 5.0% | 0 crashes · 0 fires |
| UNKNOWN OR OTHER | 13 | 21.7% | 0 crashes · 0 fires |
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
- Campaign 24V470000 was reported 301 days after the first earlier complaint mapped to its component.
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2017-Q3 | Owner reports | 1 | |
| 2017-Q4 | Owner reports | 1 | |
| 2018-Q2 | Owner reports | 2 | |
| 2018-Q4 | Owner reports | 1 | |
| 2019-Q1 | Owner reports | 2 | |
| 2019-Q2 | Owner reports | 2 | |
| 2019-Q3 | Owner reports | 1 | |
| 2020-Q1 | Owner reports | 2 | |
| 2020-Q3 | Owner reports | 3 | |
| 2020-Q4 | Owner reports | 1 | |
| 2021-Q1 | Owner reports | 2 | |
| 2021-Q2 | Owner reports | 1 | |
| 2021-Q3 | Owner reports | 1 | |
| 2021-Q4 | Owner reports | 1 | |
| 2022-Q2 | Owner reports | 2 | |
| 2022-Q3 | Owner reports | 2 | |
| 2022-Q4 | Owner reports | 1 | |
| 2023-Q2 | Owner reports | 1 | |
| 2023-Q3 | Owner reports | 5 | |
| 2024-Q1 | Owner reports | 1 | |
| 2024-Q2 | Owner reports | 1 | |
| 2024-Q3 | Owner reports | 5 | |
| 2024-Q4 | Owner reports | 5 | |
| 2025-Q1 | Owner reports | 1 | |
| 2025-Q2 | Owner reports | 3 | |
| 2025-Q3 | Owner reports | 2 | |
| 2025-Q4 | Owner reports | 4 | |
| 2026-Q1 | Owner reports | 3 | |
| 2026-Q2 | Owner reports | 2 | |
| 2026-Q3 | Owner reports | 1 | |
| Recall campaign | 1 | 16V244000 | |
| Recall campaign | 1 | 17V476000 | |
| Recall campaign | 1 | 17V571000 | |
| Recall campaign | 1 | 24V470000 | |
| Defect investigation | 1 | DP22005 |
Safety Recalls (4)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 16V244000
- Report date
- Component:
- AIR BAGS
- Consequence:
- If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
- Remedy:
- Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
-
Manufacturer action
Recall campaign 17V476000
- Report date
- Component:
- ELECTRICAL SYSTEM
- Consequence:
- An engine stall can increase the risk of a crash.
- Remedy:
- Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.
-
Manufacturer action
Recall campaign 17V571000
- Report date
- Component:
- AIR BAGS
- Consequence:
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator may crack and release the gas needed to properly deploy the air bag, increasing the risk of injury.
- Remedy:
- Nissan will notify owners, and dealers will replace the driver side air bag inflator, free of charge. The recall began October 30, 2017. Owners may contact Infiniti customer service at 1-800-662-6200, option 7.
-
Manufacturer action
Recall campaign 24V470000
- Report date
- Component:
- POWER TRAIN
- Consequence:
- A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
- Remedy:
- Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
No complaints match the current filters.
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Adjacent Model Years
Immediate preceding and succeeding model year records
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.