2020 JAGUAR I-PACE — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 51 complaints · 8 recalls
Most-reported system: ELECTRICAL SYSTEM (28 complaints · 54.9%)
Safety signals:
  • Crashes 1
  • Fires 1
  • Injuries 0
  • Deaths 0
Compare with 2019 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ELECTRICAL SYSTEM appears in 28 of 51 owner complaints (54.9%) in this vehicle snapshot. ELECTRICAL SYSTEM: 28 complaints, 54.9% of reports ELECTRICAL SYSTEM 28 · 54.9% · 1 fire reports FUEL SYSTEM: 7 complaints, 13.7% of reports FUEL SYSTEM 7 · 13.7% ENGINE: 5 complaints, 9.8% of reports ENGINE 5 · 9.8% FORWARD COLLISION AVOIDANCE: 2 complaints, 3.9% of reports FORWARD COLLISION AVOIDANCE 2 · 3.9% SERVICE BRAKES: 2 complaints, 3.9% of reports SERVICE BRAKES 2 · 3.9% · 1 crash reports UNKNOWN OR OTHER: 9 complaints, 17.7% of reports UNKNOWN OR OTHER 9 · 17.7% 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ELECTRICAL SYSTEM 28 54.9% 0 crashes · 1 fires
FUEL SYSTEM 7 13.7% 0 crashes · 0 fires
ENGINE 5 9.8% 0 crashes · 0 fires
FORWARD COLLISION AVOIDANCE 2 3.9% 0 crashes · 0 fires
SERVICE BRAKES 2 3.9% 1 crashes · 0 fires
UNKNOWN OR OTHER 9 17.7% 0 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Apr 2021; the first recall shown was reported in May 2019. 2021-Q2: 1 owner reports 1 2022-Q4: 1 owner reports 1 2023-Q3: 3 owner reports 3 2024-Q1: 3 owner reports 3 2024-Q2: 1 owner reports 1 2024-Q3: 5 owner reports 5 2024-Q4: 2 owner reports 2 2025-Q2: 1 owner reports 1 2025-Q3: 1 owner reports 1 2025-Q4: 2 owner reports 2 2026-Q1: 4 owner reports 4 2026-Q2: 17 owner reports 17 2026-Q3: 10 owner reports 10 Owner reports May 2019 Jul 2026 Recall campaign 19V351000 ◆ Recall campaign 19V351000 Recall campaign 20V082000 ◆ Recall campaign 20V082000 Recall campaign 23V369000 ◆ Recall campaign 23V369000 Recall campaign 23V709000 ◆ Recall campaign 23V709000 Recall campaign 24V085000 ◆ Recall campaign 24V085000 Recall campaign 24V086000 ◆ Recall campaign 24V086000 Recall campaign 24V183000 ◆ Recall campaign 24V183000 Recall campaign 26V067000 ◆ Recall campaign 26V067000 Investigation DP22005 ● Investigation DP22005
  • Campaign 23V369000 was reported 738 days after the first earlier complaint mapped to its component.
  • Campaign 23V709000 was reported 885 days after the first earlier complaint mapped to its component.
  • Campaign 24V085000 was reported 997 days after the first earlier complaint mapped to its component.
  • Campaign 24V086000 was reported 997 days after the first earlier complaint mapped to its component.
  • Campaign 24V183000 was reported 1,025 days after the first earlier complaint mapped to its component.
  • Campaign 26V067000 was reported 1,725 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2021-Q2 Owner reports 1
2022-Q4 Owner reports 1
2023-Q3 Owner reports 3
2024-Q1 Owner reports 3
2024-Q2 Owner reports 1
2024-Q3 Owner reports 5
2024-Q4 Owner reports 2
2025-Q2 Owner reports 1
2025-Q3 Owner reports 1
2025-Q4 Owner reports 2
2026-Q1 Owner reports 4
2026-Q2 Owner reports 17
2026-Q3 Owner reports 10
Recall campaign 1 19V351000
Recall campaign 1 20V082000
Recall campaign 1 23V369000
Recall campaign 1 23V709000
Recall campaign 1 24V085000
Recall campaign 1 24V086000
Recall campaign 1 24V183000
Recall campaign 1 26V067000
Defect investigation 1 DP22005
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (8)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 19V351000

    Report date
    Component:
    Not available in the source record
    Consequence:
    A delay in deceleration, increases the distance needed to stop and the risk of a crash.
    Remedy:
    Jaguar will notify owners, and dealers will update the software to reduce the delay, free of charge. The recall began June 12, 2019. Owners may contact Jaguar customer service at 1-800-637-6837. Jaguar's number for this recall is H213.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 20V082000

    Report date
    Component:
    Not available in the source record
    Consequence:
    In the event of a crash, the seat may not properly secure the occupant, increasing their risk of injury.
    Remedy:
    Jaguar will notify the owner, and a dealer will replace the front passenger seat assembly, free of charge. The recall began March 25, 2020. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H282.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 23V369000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    The high-voltage battery overheating increases the risk of a fire.
    Remedy:
    Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 23V709000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    The high-voltage battery overheating increases the risk of a fire.
    Remedy:
    Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H459.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 24V085000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    A high-voltage battery that overheats increases the risk of a fire.
    Remedy:
    Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete and for 30 days after the repair has been completed. The battery energy control module software will be updated by a dealer. Repairs will be performed free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Jaguar's customer service at 1 -800-452-4827. Jaguar's number for this recall is H471. These vehicles were previously recalled for this same issue under recall number 23V-369 and will need to have the new remedy performed.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 24V086000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    Electrical arcing increases the risk of a fire.
    Remedy:
    Dealers will inspect and repair the busbar fasteners and replace any damaged components as necessary, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H468.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 24V183000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    A high-voltage battery that overheats increases the risk of a fire.
    Remedy:
    Dealers will replace the high-voltage battery, free of charge. Owner notification letters were mailed June 26, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H484. These vehicles were previously recalled under 23V-369 and will need to have the new remedy completed.
    View authoritative NHTSA record →

  8. Manufacturer action

    Recall campaign 26V067000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    A high voltage battery that overheats increases the risk of a fire.
    Remedy:
    Owners are advised to park outside and away from structures, charge outside, and limit their charge to a maximum of 90% until the recall repair is complete. As an interim repair, the battery software will be updated by a dealer, or through an over-the-air (OTA) update to limit the state of charge to 90%. The final remedy is currently under development. Repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed April 2, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's numbers for this recall are H570, H571, and H572. This recall replaces NHTSA recall numbers 23V369, 23V709, and 24V085. Vehicles repaired under one or more of the previous recalls will need to have the new remedy completed.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 51 complaints · page 1 of 3

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources