2018 JEEP CHEROKEE — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 681 complaints · 7 recalls
Most-reported system: POWER TRAIN (250 complaints · 36.7%)
Safety signals:
  • Crashes 11
  • Fires 5
  • Injuries 7
  • Deaths 0
Compare with 2017 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution POWER TRAIN appears in 250 of 681 owner complaints (36.7%) in this vehicle snapshot. POWER TRAIN: 250 complaints, 36.7% of reports POWER TRAIN 250 · 36.7% · 1 crash reports ENGINE: 91 complaints, 13.4% of reports ENGINE 91 · 13.4% · 1 fire reports ELECTRICAL SYSTEM: 76 complaints, 11.2% of reports ELECTRICAL SYSTEM 76 · 11.2% STEERING: 20 complaints, 2.9% of reports STEERING 20 · 2.9% · 2 crash reports FUEL SYSTEM: 17 complaints, 2.5% of reports FUEL SYSTEM 17 · 2.5% SERVICE BRAKES: 16 complaints, 2.4% of reports SERVICE BRAKES 16 · 2.4% VEHICLE SPEED CONTROL: 12 complaints, 1.8% of reports VEHICLE SPEED CONTROL 12 · 1.8% AIR BAGS: 9 complaints, 1.3% of reports AIR BAGS 9 · 1.3% · 5 crash reports FORWARD COLLISION AVOIDANCE: 5 complaints, 0.7% of reports FORWARD COLLISION AVOIDANCE 5 · 0.7% UNKNOWN OR OTHER: 180 complaints, 26.4% of reports UNKNOWN OR OTHER 180 · 26.4% · 3 crash reports 3 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
POWER TRAIN 250 36.7% 1 crashes · 0 fires
ENGINE 91 13.4% 0 crashes · 1 fires
ELECTRICAL SYSTEM 76 11.2% 0 crashes · 0 fires
STEERING 20 2.9% 2 crashes · 0 fires
FUEL SYSTEM 17 2.5% 0 crashes · 0 fires
SERVICE BRAKES 16 2.4% 0 crashes · 0 fires
VEHICLE SPEED CONTROL 12 1.8% 0 crashes · 0 fires
AIR BAGS 9 1.3% 5 crashes · 0 fires
FORWARD COLLISION AVOIDANCE 5 0.7% 0 crashes · 0 fires
UNKNOWN OR OTHER 180 26.4% 3 crashes · 3 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2017; the first recall shown was reported in Aug 2017. 2017-Q4: 2 owner reports 2 2018-Q1: 7 owner reports 7 2018-Q2: 7 owner reports 7 2018-Q3: 11 owner reports 11 2018-Q4: 10 owner reports 10 2019-Q1: 19 owner reports 19 2019-Q2: 31 owner reports 31 2019-Q3: 36 owner reports 36 2019-Q4: 42 owner reports 42 2020-Q1: 44 owner reports 44 2020-Q2: 21 owner reports 21 2020-Q3: 44 owner reports 44 2020-Q4: 35 owner reports 35 2021-Q1: 24 owner reports 24 2021-Q2: 16 owner reports 16 2021-Q3: 15 owner reports 15 2021-Q4: 20 owner reports 20 2022-Q1: 7 owner reports 7 2022-Q2: 11 owner reports 11 2022-Q3: 17 owner reports 17 2022-Q4: 16 owner reports 16 2023-Q1: 12 owner reports 12 2023-Q2: 12 owner reports 12 2023-Q3: 12 owner reports 12 2023-Q4: 7 owner reports 7 2024-Q1: 18 owner reports 18 2024-Q2: 14 owner reports 14 2024-Q3: 13 owner reports 13 2024-Q4: 16 owner reports 16 2025-Q1: 30 owner reports 30 2025-Q2: 19 owner reports 19 2025-Q3: 22 owner reports 22 2025-Q4: 18 owner reports 18 2026-Q1: 31 owner reports 31 2026-Q2: 19 owner reports 19 2026-Q3: 3 owner reports 3 Owner reports Aug 2017 Jul 2026 Recall campaign 17V543000 ◆ Recall campaign 17V543000 Recall campaign 17V670000 ◆ Recall campaign 17V670000 Recall campaign 18V282000 ◆ Recall campaign 18V282000 Recall campaign 18V332000 ◆ Recall campaign 18V332000 Recall campaign 18V494000 ◆ Recall campaign 18V494000 Recall campaign 18V524000 ◆ Recall campaign 18V524000 Recall campaign 25V011000 ◆ Recall campaign 25V011000 Investigation EA21002 ● Investigation EA21002
  • Campaign 18V494000 was reported 252 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2017-Q4 Owner reports 2
2018-Q1 Owner reports 7
2018-Q2 Owner reports 7
2018-Q3 Owner reports 11
2018-Q4 Owner reports 10
2019-Q1 Owner reports 19
2019-Q2 Owner reports 31
2019-Q3 Owner reports 36
2019-Q4 Owner reports 42
2020-Q1 Owner reports 44
2020-Q2 Owner reports 21
2020-Q3 Owner reports 44
2020-Q4 Owner reports 35
2021-Q1 Owner reports 24
2021-Q2 Owner reports 16
2021-Q3 Owner reports 15
2021-Q4 Owner reports 20
2022-Q1 Owner reports 7
2022-Q2 Owner reports 11
2022-Q3 Owner reports 17
2022-Q4 Owner reports 16
2023-Q1 Owner reports 12
2023-Q2 Owner reports 12
2023-Q3 Owner reports 12
2023-Q4 Owner reports 7
2024-Q1 Owner reports 18
2024-Q2 Owner reports 14
2024-Q3 Owner reports 13
2024-Q4 Owner reports 16
2025-Q1 Owner reports 30
2025-Q2 Owner reports 19
2025-Q3 Owner reports 22
2025-Q4 Owner reports 18
2026-Q1 Owner reports 31
2026-Q2 Owner reports 19
2026-Q3 Owner reports 3
Recall campaign 1 17V543000
Recall campaign 1 17V670000
Recall campaign 1 18V282000
Recall campaign 1 18V332000
Recall campaign 1 18V494000
Recall campaign 1 18V524000
Recall campaign 1 25V011000
Defect investigation 1 EA21002
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (7)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 17V543000

    Report date
    Component:
    EQUIPMENT
    Consequence:
    The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.
    Remedy:
    Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 17V670000

    Report date
    Component:
    ENGINE AND ENGINE COOLING
    Consequence:
    If the oil pump fails, the engine will stall, increasing the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 18V282000

    Report date
    Component:
    FUEL SYSTEM, GASOLINE
    Consequence:
    A fuel leak in the presence of the ignition source can increase the risk of a fire.
    Remedy:
    Chrysler will notify owners, and dealers will inspect the fuel tube, replacing it as necessary, free of charge. The recall began May 24, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U39.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 18V332000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 18V494000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    If the halfshaft bearing cage breaks, the halfshaft may not be able to transmit engine power, causing a loss of drive or it can allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will replace the front right halfshaft assemblies, free of charge. The recall began September 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U78.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 18V524000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    A vehicle stall can increase the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 25V011000

    Report date
    Component:
    Not available in the source record
    Consequence:
    A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
    Remedy:
    Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 681 complaints · page 1 of 28

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources