2011 JEEP COMPASS — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 187 complaints · 3 recalls
Most-reported system: POWER TRAIN (24 complaints · 12.8%)
Safety signals:
  • Crashes 7
  • Fires 2
  • Injuries 5
  • Deaths 0
Compare with 2010 →
NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution POWER TRAIN appears in 24 of 187 owner complaints (12.8%) in this vehicle snapshot. POWER TRAIN: 24 complaints, 12.8% of reports POWER TRAIN 24 · 12.8% ENGINE: 21 complaints, 11.2% of reports ENGINE 21 · 11.2% · 1 fire reports SUSPENSION: 17 complaints, 9.1% of reports SUSPENSION 17 · 9.1% · 1 crash reports ELECTRICAL SYSTEM: 14 complaints, 7.5% of reports ELECTRICAL SYSTEM 14 · 7.5% STRUCTURE: 14 complaints, 7.5% of reports STRUCTURE 14 · 7.5% · 1 fire reports VEHICLE SPEED CONTROL: 12 complaints, 6.4% of reports VEHICLE SPEED CONTROL 12 · 6.4% AIR BAGS: 11 complaints, 5.9% of reports AIR BAGS 11 · 5.9% · 3 crash reports STEERING: 9 complaints, 4.8% of reports STEERING 9 · 4.8% · 1 crash reports FUEL SYSTEM: 8 complaints, 4.3% of reports FUEL SYSTEM 8 · 4.3% UNKNOWN OR OTHER: 52 complaints, 27.8% of reports UNKNOWN OR OTHER 52 · 27.8% · 1 crash reports 1 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
POWER TRAIN 24 12.8% 0 crashes · 0 fires
ENGINE 21 11.2% 0 crashes · 1 fires
SUSPENSION 17 9.1% 1 crashes · 0 fires
ELECTRICAL SYSTEM 14 7.5% 0 crashes · 0 fires
STRUCTURE 14 7.5% 0 crashes · 1 fires
VEHICLE SPEED CONTROL 12 6.4% 0 crashes · 0 fires
AIR BAGS 11 5.9% 3 crashes · 0 fires
STEERING 9 4.8% 1 crashes · 0 fires
FUEL SYSTEM 8 4.3% 0 crashes · 0 fires
UNKNOWN OR OTHER 52 27.8% 1 crashes · 1 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Apr 2011; the first recall shown was reported in Jun 2011. 2011-Q2: 1 owner reports 1 2011-Q3: 8 owner reports 8 2011-Q4: 3 owner reports 3 2012-Q1: 2 owner reports 2 2012-Q2: 1 owner reports 1 2012-Q3: 2 owner reports 2 2012-Q4: 5 owner reports 5 2013-Q1: 1 owner reports 1 2013-Q2: 1 owner reports 1 2013-Q3: 4 owner reports 4 2014-Q1: 2 owner reports 2 2014-Q2: 2 owner reports 2 2014-Q3: 9 owner reports 9 2014-Q4: 2 owner reports 2 2015-Q1: 1 owner reports 1 2015-Q2: 7 owner reports 7 2015-Q3: 6 owner reports 6 2015-Q4: 3 owner reports 3 2016-Q1: 3 owner reports 3 2016-Q2: 1 owner reports 1 2016-Q4: 6 owner reports 6 2017-Q1: 3 owner reports 3 2017-Q2: 6 owner reports 6 2017-Q3: 8 owner reports 8 2017-Q4: 2 owner reports 2 2018-Q1: 1 owner reports 1 2018-Q2: 5 owner reports 5 2018-Q3: 4 owner reports 4 2018-Q4: 6 owner reports 6 2019-Q1: 7 owner reports 7 2019-Q2: 7 owner reports 7 2019-Q3: 14 owner reports 14 2019-Q4: 6 owner reports 6 2020-Q1: 4 owner reports 4 2020-Q3: 3 owner reports 3 2020-Q4: 5 owner reports 5 2021-Q1: 3 owner reports 3 2021-Q2: 2 owner reports 2 2021-Q3: 2 owner reports 2 2021-Q4: 2 owner reports 2 2022-Q1: 1 owner reports 1 2022-Q2: 4 owner reports 4 2022-Q3: 2 owner reports 2 2022-Q4: 1 owner reports 1 2023-Q1: 1 owner reports 1 2023-Q2: 5 owner reports 5 2023-Q3: 4 owner reports 4 2024-Q1: 1 owner reports 1 2024-Q2: 1 owner reports 1 2024-Q3: 1 owner reports 1 2024-Q4: 2 owner reports 2 2025-Q2: 1 owner reports 1 2025-Q3: 2 owner reports 2 2026-Q1: 1 owner reports 1 Owner reports Apr 2011 Jan 2026 Recall campaign 11V315000 ◆ Recall campaign 11V315000 Recall campaign 13V233000 ◆ Recall campaign 13V233000 Recall campaign 16V668000 ◆ Recall campaign 16V668000 Investigation PE19014 ● Investigation PE19014 Investigation EA21002 ● Investigation EA21002
  • Campaign 13V233000 was reported 543 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2011-Q2 Owner reports 1
2011-Q3 Owner reports 8
2011-Q4 Owner reports 3
2012-Q1 Owner reports 2
2012-Q2 Owner reports 1
2012-Q3 Owner reports 2
2012-Q4 Owner reports 5
2013-Q1 Owner reports 1
2013-Q2 Owner reports 1
2013-Q3 Owner reports 4
2014-Q1 Owner reports 2
2014-Q2 Owner reports 2
2014-Q3 Owner reports 9
2014-Q4 Owner reports 2
2015-Q1 Owner reports 1
2015-Q2 Owner reports 7
2015-Q3 Owner reports 6
2015-Q4 Owner reports 3
2016-Q1 Owner reports 3
2016-Q2 Owner reports 1
2016-Q4 Owner reports 6
2017-Q1 Owner reports 3
2017-Q2 Owner reports 6
2017-Q3 Owner reports 8
2017-Q4 Owner reports 2
2018-Q1 Owner reports 1
2018-Q2 Owner reports 5
2018-Q3 Owner reports 4
2018-Q4 Owner reports 6
2019-Q1 Owner reports 7
2019-Q2 Owner reports 7
2019-Q3 Owner reports 14
2019-Q4 Owner reports 6
2020-Q1 Owner reports 4
2020-Q3 Owner reports 3
2020-Q4 Owner reports 5
2021-Q1 Owner reports 3
2021-Q2 Owner reports 2
2021-Q3 Owner reports 2
2021-Q4 Owner reports 2
2022-Q1 Owner reports 1
2022-Q2 Owner reports 4
2022-Q3 Owner reports 2
2022-Q4 Owner reports 1
2023-Q1 Owner reports 1
2023-Q2 Owner reports 5
2023-Q3 Owner reports 4
2024-Q1 Owner reports 1
2024-Q2 Owner reports 1
2024-Q3 Owner reports 1
2024-Q4 Owner reports 2
2025-Q2 Owner reports 1
2025-Q3 Owner reports 2
2026-Q1 Owner reports 1
Recall campaign 1 11V315000
Recall campaign 1 13V233000
Recall campaign 1 16V668000
Defect investigation 1 PE19014
Defect investigation 1 EA21002
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (3)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 11V315000

    Report date
    Component:
    STEERING
    Consequence:
    A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.
    Remedy:
    DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 13V233000

    Report date
    Component:
    AIR BAGS
    Consequence:
    In the event of a rollover necessitating airbag deployment, the software error can lead to a delayed deployment or non-deployment of the side curtain airbag and/or seatbelt pre-tensioners. As a result, vehicle occupants have an increased risk of injury in a crash.
    Remedy:
    Chrysler will notify owners, and dealers will correct the software free of charge. The recall began June 21, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall number is N01.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 16V668000

    Report date
    Component:
    Not available in the source record
    Consequence:
    If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
    Remedy:
    Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-22
Safety incident filters
Showing 0 of 187 complaints · page 1 of 8

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-22.

Read our complete data methodology → Sources