2017 JEEP COMPASS — Owner-Reported Problems
Verdict & Safety Summary
- Crashes 10
- Fires 3
- Injuries 3
- Deaths 0
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| ENGINE | 39 | 17.1% | 1 crashes · 0 fires |
| ELECTRICAL SYSTEM | 33 | 14.5% | 0 crashes · 3 fires |
| POWER TRAIN | 30 | 13.2% | 3 crashes · 0 fires |
| STEERING | 12 | 5.3% | 0 crashes · 0 fires |
| SERVICE BRAKES | 9 | 4.0% | 0 crashes · 0 fires |
| AIR BAGS | 7 | 3.1% | 4 crashes · 0 fires |
| VEHICLE SPEED CONTROL | 7 | 3.1% | 0 crashes · 0 fires |
| EXTERIOR LIGHTING | 6 | 2.6% | 0 crashes · 0 fires |
| SUSPENSION | 5 | 2.2% | 0 crashes · 0 fires |
| UNKNOWN OR OTHER | 75 | 32.9% | 2 crashes · 0 fires |
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
- Campaign 17V433000 was reported 79 days after the first earlier complaint mapped to its component.
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2017-Q2 | Owner reports | 2 | |
| 2017-Q3 | Owner reports | 6 | |
| 2017-Q4 | Owner reports | 5 | |
| 2018-Q1 | Owner reports | 11 | |
| 2018-Q2 | Owner reports | 6 | |
| 2018-Q3 | Owner reports | 7 | |
| 2018-Q4 | Owner reports | 7 | |
| 2019-Q1 | Owner reports | 8 | |
| 2019-Q2 | Owner reports | 14 | |
| 2019-Q3 | Owner reports | 15 | |
| 2019-Q4 | Owner reports | 15 | |
| 2020-Q1 | Owner reports | 25 | |
| 2020-Q2 | Owner reports | 5 | |
| 2020-Q3 | Owner reports | 12 | |
| 2020-Q4 | Owner reports | 11 | |
| 2021-Q1 | Owner reports | 7 | |
| 2021-Q2 | Owner reports | 2 | |
| 2021-Q3 | Owner reports | 1 | |
| 2021-Q4 | Owner reports | 3 | |
| 2022-Q1 | Owner reports | 1 | |
| 2022-Q2 | Owner reports | 4 | |
| 2022-Q3 | Owner reports | 5 | |
| 2022-Q4 | Owner reports | 3 | |
| 2023-Q1 | Owner reports | 3 | |
| 2023-Q2 | Owner reports | 5 | |
| 2023-Q3 | Owner reports | 9 | |
| 2023-Q4 | Owner reports | 5 | |
| 2024-Q1 | Owner reports | 6 | |
| 2024-Q2 | Owner reports | 1 | |
| 2024-Q3 | Owner reports | 3 | |
| 2024-Q4 | Owner reports | 2 | |
| 2025-Q1 | Owner reports | 3 | |
| 2025-Q2 | Owner reports | 2 | |
| 2025-Q3 | Owner reports | 4 | |
| 2025-Q4 | Owner reports | 2 | |
| 2026-Q1 | Owner reports | 6 | |
| 2026-Q2 | Owner reports | 2 | |
| Recall campaign | 1 | 17V301000 | |
| Recall campaign | 1 | 17V433000 | |
| Recall campaign | 1 | 17V740000 | |
| Recall campaign | 1 | 17V824000 | |
| Defect investigation | 1 | AQ17004 | |
| Defect investigation | 1 | EA19001 | |
| Defect investigation | 1 | PE19014 |
Safety Recalls (4)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 17V301000
- Report date
- Component:
- POWER TRAIN
- Consequence:
- If the left front halfshaft disengages or breaks, the vehicle will have a loss of drive. Additionally, if the vehicle is parked without using the parking brake, the vehicle may roll, despite being in 'Park.' Either condition may increase the risk of a crash.
- Remedy:
- Chrysler will notify owners, dealers will inspect the left front halfshaft for engagement and replace any that are not properly engaged in the transmission, free of charge. The recall began on June 12, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T26.
-
Manufacturer action
Recall campaign 17V433000
- Report date
- Component:
- EQUIPMENT
- Consequence:
- If a customer follows the User's Guide, they may hook up the battery jumper cables incorrectly, increasing their risk of injury.
- Remedy:
- Chrysler will notify owners and will replace the User's Guides with a corrected version, free of charge. The recall began August 22, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T46.
-
Manufacturer action
Recall campaign 17V740000
- Report date
- Component:
- ELECTRICAL SYSTEM
- Consequence:
- An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
- Remedy:
- Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
-
Manufacturer action
Recall campaign 17V824000
- Report date
- Component:
- Not available in the source record
- Consequence:
- If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
- Remedy:
- Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Adjacent Model Years
Immediate preceding and succeeding model year records
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.