1994 JEEP GRAND CHEROKEE — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 583 complaints · 8 recalls
Most-reported system: SERVICE BRAKES (115 complaints · 19.7%)
Safety signals:
  • Crashes 117
  • Fires 34
  • Injuries 92
  • Deaths 2
Compare with 1993 →
NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution SERVICE BRAKES appears in 115 of 583 owner complaints (19.7%) in this vehicle snapshot. SERVICE BRAKES: 115 complaints, 19.7% of reports SERVICE BRAKES 115 · 19.7% · 10 crash reports POWER TRAIN: 102 complaints, 17.5% of reports POWER TRAIN 102 · 17.5% · 31 crash reports 4 fire reports ENGINE: 64 complaints, 11.0% of reports ENGINE 64 · 11.0% · 1 crash reports 8 fire reports VEHICLE SPEED CONTROL: 60 complaints, 10.3% of reports VEHICLE SPEED CONTROL 60 · 10.3% · 36 crash reports 1 fire reports FUEL SYSTEM: 36 complaints, 6.2% of reports FUEL SYSTEM 36 · 6.2% · 1 crash reports 7 fire reports AIR BAGS: 32 complaints, 5.5% of reports AIR BAGS 32 · 5.5% · 30 crash reports 1 fire reports ELECTRICAL SYSTEM: 31 complaints, 5.3% of reports ELECTRICAL SYSTEM 31 · 5.3% · 1 crash reports 8 fire reports STEERING: 31 complaints, 5.3% of reports STEERING 31 · 5.3% · 2 crash reports 1 fire reports STRUCTURE: 24 complaints, 4.1% of reports STRUCTURE 24 · 4.1% · 1 fire reports UNKNOWN OR OTHER: 422 complaints, 72.4% of reports UNKNOWN OR OTHER 422 · 72.4% · 74 crash reports 20 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
SERVICE BRAKES 115 19.7% 10 crashes · 0 fires
POWER TRAIN 102 17.5% 31 crashes · 4 fires
ENGINE 64 11.0% 1 crashes · 8 fires
VEHICLE SPEED CONTROL 60 10.3% 36 crashes · 1 fires
FUEL SYSTEM 36 6.2% 1 crashes · 7 fires
AIR BAGS 32 5.5% 30 crashes · 1 fires
ELECTRICAL SYSTEM 31 5.3% 1 crashes · 8 fires
STEERING 31 5.3% 2 crashes · 1 fires
STRUCTURE 24 4.1% 0 crashes · 1 fires
UNKNOWN OR OTHER 422 72.4% 74 crashes · 20 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-23 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jan 1995; the first recall shown was reported in May 1997. 1995-Q1: 23 owner reports 23 1995-Q2: 16 owner reports 16 1995-Q3: 9 owner reports 9 1995-Q4: 12 owner reports 12 1996-Q1: 8 owner reports 8 1996-Q2: 13 owner reports 13 1996-Q3: 12 owner reports 12 1996-Q4: 21 owner reports 21 1997-Q1: 15 owner reports 15 1997-Q2: 7 owner reports 7 1997-Q3: 17 owner reports 17 1997-Q4: 8 owner reports 8 1998-Q1: 15 owner reports 15 1998-Q2: 14 owner reports 14 1998-Q3: 7 owner reports 7 1998-Q4: 15 owner reports 15 1999-Q1: 12 owner reports 12 1999-Q2: 16 owner reports 16 1999-Q3: 21 owner reports 21 1999-Q4: 18 owner reports 18 2000-Q1: 23 owner reports 23 2000-Q2: 19 owner reports 19 2000-Q3: 21 owner reports 21 2000-Q4: 10 owner reports 10 2001-Q1: 10 owner reports 10 2001-Q2: 4 owner reports 4 2001-Q3: 34 owner reports 34 2001-Q4: 11 owner reports 11 2002-Q1: 15 owner reports 15 2002-Q2: 14 owner reports 14 2002-Q3: 6 owner reports 6 2002-Q4: 9 owner reports 9 2003-Q1: 5 owner reports 5 2003-Q2: 5 owner reports 5 2003-Q3: 1 owner reports 1 2003-Q4: 6 owner reports 6 2004-Q1: 6 owner reports 6 2004-Q2: 3 owner reports 3 2004-Q3: 6 owner reports 6 2004-Q4: 3 owner reports 3 2005-Q2: 1 owner reports 1 2005-Q3: 3 owner reports 3 2006-Q1: 4 owner reports 4 2006-Q2: 1 owner reports 1 2006-Q3: 1 owner reports 1 2006-Q4: 1 owner reports 1 2007-Q1: 2 owner reports 2 2007-Q2: 1 owner reports 1 2007-Q3: 2 owner reports 2 2007-Q4: 2 owner reports 2 2008-Q1: 3 owner reports 3 2008-Q2: 2 owner reports 2 2008-Q3: 3 owner reports 3 2009-Q1: 1 owner reports 1 2009-Q4: 1 owner reports 1 2011-Q2: 1 owner reports 1 2012-Q1: 1 owner reports 1 2012-Q2: 1 owner reports 1 2012-Q3: 2 owner reports 2 2012-Q4: 1 owner reports 1 2013-Q2: 2 owner reports 2 2013-Q3: 6 owner reports 6 2014-Q1: 8 owner reports 8 2014-Q2: 8 owner reports 8 2014-Q3: 5 owner reports 5 2014-Q4: 4 owner reports 4 2015-Q1: 5 owner reports 5 2015-Q2: 1 owner reports 1 2015-Q3: 6 owner reports 6 2015-Q4: 1 owner reports 1 2016-Q1: 4 owner reports 4 2016-Q2: 1 owner reports 1 2017-Q3: 2 owner reports 2 2018-Q1: 1 owner reports 1 2018-Q2: 1 owner reports 1 2018-Q3: 1 owner reports 1 2019-Q3: 1 owner reports 1 2019-Q4: 2 owner reports 2 Owner reports Jan 1994 Oct 2019 Recall campaign 97I002000 ◆ Recall campaign 97I002000 Recall campaign 99V340000 ◆ Recall campaign 99V340000 Recall campaign 02V053000 ◆ Recall campaign 02V053000 Recall campaign 06E026000 ◆ Recall campaign 06E026000 Recall campaign 07E104000 ◆ Recall campaign 07E104000 Recall campaign 09E012000 ◆ Recall campaign 09E012000 Recall campaign 09E025000 ◆ Recall campaign 09E025000 Recall campaign 13V252000 ◆ Recall campaign 13V252000 Investigation PE94002 ● Investigation PE94002 Investigation EA94016 ● Investigation EA94016 Investigation PE95049 ● Investigation PE95049 Investigation PE96008 ● Investigation PE96008 Investigation RQ97004 ● Investigation RQ97004 Investigation EA99014 ● Investigation EA99014 Investigation EA01017 ● Investigation EA01017 Investigation DP02005 ● Investigation DP02005 Investigation EA02029 ● Investigation EA02029 Investigation DP09005 ● Investigation DP09005 Investigation PE10031 ● Investigation PE10031 Investigation EA12005 ● Investigation EA12005
  • Campaign 97I002000 was reported 843 days after the first earlier complaint mapped to its component.
  • Campaign 99V340000 was reported 1,734 days after the first earlier complaint mapped to its component.
  • Campaign 02V053000 was reported 2,594 days after the first earlier complaint mapped to its component.
  • Campaign 07E104000 was reported 4,719 days after the first earlier complaint mapped to its component.
  • Campaign 09E025000 was reported 3,259 days after the first earlier complaint mapped to its component.
  • Campaign 13V252000 was reported 6,670 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
1995-Q1 Owner reports 23
1995-Q2 Owner reports 16
1995-Q3 Owner reports 9
1995-Q4 Owner reports 12
1996-Q1 Owner reports 8
1996-Q2 Owner reports 13
1996-Q3 Owner reports 12
1996-Q4 Owner reports 21
1997-Q1 Owner reports 15
1997-Q2 Owner reports 7
1997-Q3 Owner reports 17
1997-Q4 Owner reports 8
1998-Q1 Owner reports 15
1998-Q2 Owner reports 14
1998-Q3 Owner reports 7
1998-Q4 Owner reports 15
1999-Q1 Owner reports 12
1999-Q2 Owner reports 16
1999-Q3 Owner reports 21
1999-Q4 Owner reports 18
2000-Q1 Owner reports 23
2000-Q2 Owner reports 19
2000-Q3 Owner reports 21
2000-Q4 Owner reports 10
2001-Q1 Owner reports 10
2001-Q2 Owner reports 4
2001-Q3 Owner reports 34
2001-Q4 Owner reports 11
2002-Q1 Owner reports 15
2002-Q2 Owner reports 14
2002-Q3 Owner reports 6
2002-Q4 Owner reports 9
2003-Q1 Owner reports 5
2003-Q2 Owner reports 5
2003-Q3 Owner reports 1
2003-Q4 Owner reports 6
2004-Q1 Owner reports 6
2004-Q2 Owner reports 3
2004-Q3 Owner reports 6
2004-Q4 Owner reports 3
2005-Q2 Owner reports 1
2005-Q3 Owner reports 3
2006-Q1 Owner reports 4
2006-Q2 Owner reports 1
2006-Q3 Owner reports 1
2006-Q4 Owner reports 1
2007-Q1 Owner reports 2
2007-Q2 Owner reports 1
2007-Q3 Owner reports 2
2007-Q4 Owner reports 2
2008-Q1 Owner reports 3
2008-Q2 Owner reports 2
2008-Q3 Owner reports 3
2009-Q1 Owner reports 1
2009-Q4 Owner reports 1
2011-Q2 Owner reports 1
2012-Q1 Owner reports 1
2012-Q2 Owner reports 1
2012-Q3 Owner reports 2
2012-Q4 Owner reports 1
2013-Q2 Owner reports 2
2013-Q3 Owner reports 6
2014-Q1 Owner reports 8
2014-Q2 Owner reports 8
2014-Q3 Owner reports 5
2014-Q4 Owner reports 4
2015-Q1 Owner reports 5
2015-Q2 Owner reports 1
2015-Q3 Owner reports 6
2015-Q4 Owner reports 1
2016-Q1 Owner reports 4
2016-Q2 Owner reports 1
2017-Q3 Owner reports 2
2018-Q1 Owner reports 1
2018-Q2 Owner reports 1
2018-Q3 Owner reports 1
2019-Q3 Owner reports 1
2019-Q4 Owner reports 2
Recall campaign 1 97I002000
Recall campaign 1 99V340000
Recall campaign 1 02V053000
Recall campaign 1 06E026000
Recall campaign 1 07E104000
Recall campaign 1 09E012000
Recall campaign 1 09E025000
Recall campaign 1 13V252000
Defect investigation 1 PE94002
Defect investigation 1 EA94016
Defect investigation 1 PE95049
Defect investigation 1 PE96008
Defect investigation 1 RQ97004
Defect investigation 1 EA99014
Defect investigation 1 EA01017
Defect investigation 1 DP02005
Defect investigation 1 EA02029
Defect investigation 1 DP09005
Defect investigation 1 PE10031
Defect investigation 1 EA12005
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (8)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 02V053000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.
    Remedy:
    DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 06E026000

    Report date
    Component:
    Not available in the source record
    Consequence:
    WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
    Remedy:
    PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 07E104000

    Report date
    Component:
    VISIBILITY
    Consequence:
    IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
    Remedy:
    SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 09E012000

    Report date
    Component:
    Not available in the source record
    Consequence:
    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
    Remedy:
    SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 09E025000

    Report date
    Component:
    EXTERIOR LIGHTING
    Consequence:
    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
    Remedy:
    DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 13V252000

    Report date
    Component:
    FUEL SYSTEM, GASOLINE
    Consequence:
    A fuel leak in the presence of an ignition source may result in a fire.
    Remedy:
    Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 97I002000

    Report date
    Component:
    VEHICLE SPEED CONTROL
    Consequence:
    PEDAL MISAPPLICATION BY A DRIVER CAN CAUSE UNINTENDED ACCELERATION.
    Remedy:
    DEALERS WILL INSTALL A SHIFT INTERLOCK ON THE AUTOMATIC TRANSMISSION OF THESE VEHICLES.
    View authoritative NHTSA record →

  8. Manufacturer action

    Recall campaign 99V340000

    Report date
    Component:
    SERVICE BRAKES, HYDRAULIC
    Consequence:
    THE REDUCED STRENGTH CAN ALLOW THE CAST IRON WEAR SURFACE TO SEPARATE FROM THE HUB, REDUCING THE BRAKE EFFECTIVENESS OF THE VEHICLE.
    Remedy:
    DEALERS WILL REPLACE THESE ROTORS WITH ROTORS THAT ARE COATED WITH A CORROSION PROTECTION.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-22
Safety incident filters
Showing 0 of 583 complaints · page 1 of 24

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-22.

Read our complete data methodology → Sources