2009 JEEP GRAND CHEROKEE — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 136 complaints · 3 recalls

Verdict & Safety Summary

Most-reported system: ELECTRICAL SYSTEM (32 complaints · 23.5%)
Safety signals:
  • Crashes 4
  • Fires 0
  • Injuries 1
  • Deaths 0
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ELECTRICAL SYSTEM appears in 32 of 136 owner complaints (23.5%) in this vehicle snapshot. ELECTRICAL SYSTEM: 32 complaints, 23.5% of reports ELECTRICAL SYSTEM 32 · 23.5% ENGINE: 17 complaints, 12.5% of reports ENGINE 17 · 12.5% POWER TRAIN: 17 complaints, 12.5% of reports POWER TRAIN 17 · 12.5% VEHICLE SPEED CONTROL: 12 complaints, 8.8% of reports VEHICLE SPEED CONTROL 12 · 8.8% · 2 crash reports STEERING: 9 complaints, 6.6% of reports STEERING 9 · 6.6% TIRES: 7 complaints, 5.2% of reports TIRES 7 · 5.2% STRUCTURE: 6 complaints, 4.4% of reports STRUCTURE 6 · 4.4% WHEELS: 6 complaints, 4.4% of reports WHEELS 6 · 4.4% AIR BAGS: 5 complaints, 3.7% of reports AIR BAGS 5 · 3.7% UNKNOWN OR OTHER: 29 complaints, 21.3% of reports UNKNOWN OR OTHER 29 · 21.3% · 1 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ELECTRICAL SYSTEM 32 23.5% 0 crashes · 0 fires
ENGINE 17 12.5% 0 crashes · 0 fires
POWER TRAIN 17 12.5% 0 crashes · 0 fires
VEHICLE SPEED CONTROL 12 8.8% 2 crashes · 0 fires
STEERING 9 6.6% 0 crashes · 0 fires
TIRES 7 5.2% 0 crashes · 0 fires
STRUCTURE 6 4.4% 0 crashes · 0 fires
WHEELS 6 4.4% 0 crashes · 0 fires
AIR BAGS 5 3.7% 0 crashes · 0 fires
UNKNOWN OR OTHER 29 21.3% 1 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jul 2009; the first recall shown was reported in Apr 2009. 2009-Q3: 1 owner reports 1 2010-Q2: 4 owner reports 4 2010-Q3: 2 owner reports 2 2011-Q1: 1 owner reports 1 2011-Q2: 1 owner reports 1 2011-Q3: 3 owner reports 3 2011-Q4: 3 owner reports 3 2012-Q1: 2 owner reports 2 2012-Q2: 3 owner reports 3 2012-Q3: 1 owner reports 1 2013-Q1: 3 owner reports 3 2013-Q2: 3 owner reports 3 2013-Q3: 11 owner reports 11 2013-Q4: 4 owner reports 4 2014-Q1: 7 owner reports 7 2014-Q2: 7 owner reports 7 2014-Q3: 10 owner reports 10 2014-Q4: 5 owner reports 5 2015-Q1: 6 owner reports 6 2015-Q2: 2 owner reports 2 2015-Q3: 5 owner reports 5 2015-Q4: 4 owner reports 4 2016-Q1: 4 owner reports 4 2016-Q2: 4 owner reports 4 2016-Q3: 1 owner reports 1 2016-Q4: 3 owner reports 3 2017-Q1: 2 owner reports 2 2017-Q3: 3 owner reports 3 2017-Q4: 1 owner reports 1 2018-Q1: 1 owner reports 1 2018-Q2: 6 owner reports 6 2018-Q3: 2 owner reports 2 2018-Q4: 1 owner reports 1 2019-Q2: 2 owner reports 2 2019-Q3: 1 owner reports 1 2019-Q4: 2 owner reports 2 2020-Q1: 2 owner reports 2 2020-Q4: 1 owner reports 1 2021-Q4: 1 owner reports 1 2022-Q2: 1 owner reports 1 2022-Q3: 1 owner reports 1 2023-Q2: 1 owner reports 1 2023-Q3: 2 owner reports 2 2024-Q2: 1 owner reports 1 2025-Q1: 1 owner reports 1 2025-Q2: 1 owner reports 1 2025-Q3: 2 owner reports 2 2025-Q4: 1 owner reports 1 Owner reports Apr 2009 Oct 2025 Recall campaign 09V118000 ◆ Recall campaign 09V118000 Recall campaign 09E039000 ◆ Recall campaign 09E039000 Recall campaign 13V175000 ◆ Recall campaign 13V175000
View timeline records as a table
Date Record type Count Record identifier
2009-Q3 Owner reports 1
2010-Q2 Owner reports 4
2010-Q3 Owner reports 2
2011-Q1 Owner reports 1
2011-Q2 Owner reports 1
2011-Q3 Owner reports 3
2011-Q4 Owner reports 3
2012-Q1 Owner reports 2
2012-Q2 Owner reports 3
2012-Q3 Owner reports 1
2013-Q1 Owner reports 3
2013-Q2 Owner reports 3
2013-Q3 Owner reports 11
2013-Q4 Owner reports 4
2014-Q1 Owner reports 7
2014-Q2 Owner reports 7
2014-Q3 Owner reports 10
2014-Q4 Owner reports 5
2015-Q1 Owner reports 6
2015-Q2 Owner reports 2
2015-Q3 Owner reports 5
2015-Q4 Owner reports 4
2016-Q1 Owner reports 4
2016-Q2 Owner reports 4
2016-Q3 Owner reports 1
2016-Q4 Owner reports 3
2017-Q1 Owner reports 2
2017-Q3 Owner reports 3
2017-Q4 Owner reports 1
2018-Q1 Owner reports 1
2018-Q2 Owner reports 6
2018-Q3 Owner reports 2
2018-Q4 Owner reports 1
2019-Q2 Owner reports 2
2019-Q3 Owner reports 1
2019-Q4 Owner reports 2
2020-Q1 Owner reports 2
2020-Q4 Owner reports 1
2021-Q4 Owner reports 1
2022-Q2 Owner reports 1
2022-Q3 Owner reports 1
2023-Q2 Owner reports 1
2023-Q3 Owner reports 2
2024-Q2 Owner reports 1
2025-Q1 Owner reports 1
2025-Q2 Owner reports 1
2025-Q3 Owner reports 2
2025-Q4 Owner reports 1
Recall campaign 1 09V118000
Recall campaign 1 09E039000
Recall campaign 1 13V175000
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (3)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 09E039000

    Report date
    Component:
    Not available in the source record
    Consequence:
    THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
    Remedy:
    ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
    View authoritative NHTSA record →
  2. Manufacturer action

    Recall campaign 09V118000

    Report date
    Component:
    Not available in the source record
    Consequence:
    IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
    Remedy:
    DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →
  3. Manufacturer action

    Recall campaign 13V175000

    Report date
    Component:
    Not available in the source record
    Consequence:
    If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
    Remedy:
    Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 136 complaints · page 1 of 6

No complaints match the current filters.

EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources