2004 JEEP LIBERTY — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 1,081 complaints · 13 recalls
Most-reported system: SUSPENSION (418 complaints · 38.7%)
Safety signals:
  • Crashes 82
  • Fires 39
  • Injuries 72
  • Deaths 2
Compare with 2003 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution SUSPENSION appears in 418 of 1,081 owner complaints (38.7%) in this vehicle snapshot. SUSPENSION: 418 complaints, 38.7% of reports SUSPENSION 418 · 38.7% · 22 crash reports 2 fire reports VISIBILITY: 107 complaints, 9.9% of reports VISIBILITY 107 · 9.9% · 1 fire reports FUEL SYSTEM: 104 complaints, 9.6% of reports FUEL SYSTEM 104 · 9.6% · 6 crash reports 8 fire reports STRUCTURE: 88 complaints, 8.1% of reports STRUCTURE 88 · 8.1% · 1 fire reports ENGINE: 45 complaints, 4.2% of reports ENGINE 45 · 4.2% · 12 fire reports POWER TRAIN: 42 complaints, 3.9% of reports POWER TRAIN 42 · 3.9% · 5 crash reports ELECTRICAL SYSTEM: 39 complaints, 3.6% of reports ELECTRICAL SYSTEM 39 · 3.6% · 9 fire reports EXTERIOR LIGHTING: 39 complaints, 3.6% of reports EXTERIOR LIGHTING 39 · 3.6% · 1 crash reports AIR BAGS: 31 complaints, 2.9% of reports AIR BAGS 31 · 2.9% · 22 crash reports UNKNOWN OR OTHER: 597 complaints, 55.2% of reports UNKNOWN OR OTHER 597 · 55.2% · 36 crash reports 12 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
SUSPENSION 418 38.7% 22 crashes · 2 fires
VISIBILITY 107 9.9% 0 crashes · 1 fires
FUEL SYSTEM 104 9.6% 6 crashes · 8 fires
STRUCTURE 88 8.1% 0 crashes · 1 fires
ENGINE 45 4.2% 0 crashes · 12 fires
POWER TRAIN 42 3.9% 5 crashes · 0 fires
ELECTRICAL SYSTEM 39 3.6% 0 crashes · 9 fires
EXTERIOR LIGHTING 39 3.6% 1 crashes · 0 fires
AIR BAGS 31 2.9% 22 crashes · 0 fires
UNKNOWN OR OTHER 597 55.2% 36 crashes · 12 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jul 2002; the first recall shown was reported in Feb 2004. 2002-Q3: 1 owner reports 1 2003-Q4: 1 owner reports 1 2004-Q1: 6 owner reports 6 2004-Q2: 6 owner reports 6 2004-Q3: 14 owner reports 14 2004-Q4: 7 owner reports 7 2005-Q1: 7 owner reports 7 2005-Q2: 4 owner reports 4 2005-Q3: 7 owner reports 7 2005-Q4: 15 owner reports 15 2006-Q1: 27 owner reports 27 2006-Q2: 35 owner reports 35 2006-Q3: 36 owner reports 36 2006-Q4: 56 owner reports 56 2007-Q1: 95 owner reports 95 2007-Q2: 20 owner reports 20 2007-Q3: 21 owner reports 21 2007-Q4: 8 owner reports 8 2008-Q1: 13 owner reports 13 2008-Q2: 9 owner reports 9 2008-Q3: 3 owner reports 3 2008-Q4: 5 owner reports 5 2009-Q1: 7 owner reports 7 2009-Q2: 8 owner reports 8 2009-Q3: 6 owner reports 6 2009-Q4: 4 owner reports 4 2010-Q1: 6 owner reports 6 2010-Q2: 15 owner reports 15 2010-Q3: 17 owner reports 17 2010-Q4: 19 owner reports 19 2011-Q1: 11 owner reports 11 2011-Q2: 15 owner reports 15 2011-Q3: 21 owner reports 21 2011-Q4: 11 owner reports 11 2012-Q1: 17 owner reports 17 2012-Q2: 20 owner reports 20 2012-Q3: 18 owner reports 18 2012-Q4: 16 owner reports 16 2013-Q1: 8 owner reports 8 2013-Q2: 16 owner reports 16 2013-Q3: 20 owner reports 20 2013-Q4: 12 owner reports 12 2014-Q1: 45 owner reports 45 2014-Q2: 47 owner reports 47 2014-Q3: 63 owner reports 63 2014-Q4: 30 owner reports 30 2015-Q1: 27 owner reports 27 2015-Q2: 22 owner reports 22 2015-Q3: 15 owner reports 15 2015-Q4: 15 owner reports 15 2016-Q1: 17 owner reports 17 2016-Q2: 9 owner reports 9 2016-Q3: 4 owner reports 4 2016-Q4: 8 owner reports 8 2017-Q1: 9 owner reports 9 2017-Q2: 5 owner reports 5 2017-Q3: 7 owner reports 7 2017-Q4: 2 owner reports 2 2018-Q1: 5 owner reports 5 2018-Q2: 1 owner reports 1 2018-Q3: 13 owner reports 13 2018-Q4: 8 owner reports 8 2019-Q1: 6 owner reports 6 2019-Q2: 8 owner reports 8 2019-Q3: 8 owner reports 8 2019-Q4: 8 owner reports 8 2020-Q1: 4 owner reports 4 2020-Q2: 2 owner reports 2 2020-Q3: 4 owner reports 4 2020-Q4: 7 owner reports 7 2021-Q1: 2 owner reports 2 2021-Q3: 2 owner reports 2 2021-Q4: 1 owner reports 1 2022-Q1: 2 owner reports 2 2022-Q3: 1 owner reports 1 2022-Q4: 1 owner reports 1 2023-Q1: 1 owner reports 1 2023-Q2: 1 owner reports 1 2023-Q3: 2 owner reports 2 2024-Q1: 1 owner reports 1 2024-Q2: 1 owner reports 1 2024-Q3: 1 owner reports 1 2025-Q2: 2 owner reports 2 2025-Q3: 1 owner reports 1 Owner reports Jul 2002 Jul 2025 Recall campaign 04V048000 ◆ Recall campaign 04V048000 Recall campaign 04V111000 ◆ Recall campaign 04V111000 Recall campaign 04V337000 ◆ Recall campaign 04V337000 Recall campaign 06E026000 ◆ Recall campaign 06E026000 Recall campaign 06E049000 ◆ Recall campaign 06E049000 Recall campaign 06E065000 ◆ Recall campaign 06E065000 Recall campaign 06V288000 ◆ Recall campaign 06V288000 Recall campaign 09E012000 ◆ Recall campaign 09E012000 Recall campaign 09E039000 ◆ Recall campaign 09E039000 Recall campaign 12V085000 ◆ Recall campaign 12V085000 Recall campaign 12E047000 ◆ Recall campaign 12E047000 Recall campaign 13V252000 ◆ Recall campaign 13V252000 Recall campaign 18V278000 ◆ Recall campaign 18V278000 Investigation PE06004 ● Investigation PE06004 Investigation EA06008 ● Investigation EA06008 Investigation PE11013 ● Investigation PE11013 Investigation EA11013 ● Investigation EA11013 Investigation EA12005 ● Investigation EA12005
  • Campaign 04V048000 was reported 2 days after the first earlier complaint mapped to its component.
  • Campaign 04V111000 was reported 32 days after the first earlier complaint mapped to its component.
  • Campaign 06V288000 was reported 644 days after the first earlier complaint mapped to its component.
  • Campaign 12V085000 was reported 2,685 days after the first earlier complaint mapped to its component.
  • Campaign 12E047000 was reported 2,916 days after the first earlier complaint mapped to its component.
  • Campaign 13V252000 was reported 2,814 days after the first earlier complaint mapped to its component.
  • Campaign 18V278000 was reported 4,933 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2002-Q3 Owner reports 1
2003-Q4 Owner reports 1
2004-Q1 Owner reports 6
2004-Q2 Owner reports 6
2004-Q3 Owner reports 14
2004-Q4 Owner reports 7
2005-Q1 Owner reports 7
2005-Q2 Owner reports 4
2005-Q3 Owner reports 7
2005-Q4 Owner reports 15
2006-Q1 Owner reports 27
2006-Q2 Owner reports 35
2006-Q3 Owner reports 36
2006-Q4 Owner reports 56
2007-Q1 Owner reports 95
2007-Q2 Owner reports 20
2007-Q3 Owner reports 21
2007-Q4 Owner reports 8
2008-Q1 Owner reports 13
2008-Q2 Owner reports 9
2008-Q3 Owner reports 3
2008-Q4 Owner reports 5
2009-Q1 Owner reports 7
2009-Q2 Owner reports 8
2009-Q3 Owner reports 6
2009-Q4 Owner reports 4
2010-Q1 Owner reports 6
2010-Q2 Owner reports 15
2010-Q3 Owner reports 17
2010-Q4 Owner reports 19
2011-Q1 Owner reports 11
2011-Q2 Owner reports 15
2011-Q3 Owner reports 21
2011-Q4 Owner reports 11
2012-Q1 Owner reports 17
2012-Q2 Owner reports 20
2012-Q3 Owner reports 18
2012-Q4 Owner reports 16
2013-Q1 Owner reports 8
2013-Q2 Owner reports 16
2013-Q3 Owner reports 20
2013-Q4 Owner reports 12
2014-Q1 Owner reports 45
2014-Q2 Owner reports 47
2014-Q3 Owner reports 63
2014-Q4 Owner reports 30
2015-Q1 Owner reports 27
2015-Q2 Owner reports 22
2015-Q3 Owner reports 15
2015-Q4 Owner reports 15
2016-Q1 Owner reports 17
2016-Q2 Owner reports 9
2016-Q3 Owner reports 4
2016-Q4 Owner reports 8
2017-Q1 Owner reports 9
2017-Q2 Owner reports 5
2017-Q3 Owner reports 7
2017-Q4 Owner reports 2
2018-Q1 Owner reports 5
2018-Q2 Owner reports 1
2018-Q3 Owner reports 13
2018-Q4 Owner reports 8
2019-Q1 Owner reports 6
2019-Q2 Owner reports 8
2019-Q3 Owner reports 8
2019-Q4 Owner reports 8
2020-Q1 Owner reports 4
2020-Q2 Owner reports 2
2020-Q3 Owner reports 4
2020-Q4 Owner reports 7
2021-Q1 Owner reports 2
2021-Q3 Owner reports 2
2021-Q4 Owner reports 1
2022-Q1 Owner reports 2
2022-Q3 Owner reports 1
2022-Q4 Owner reports 1
2023-Q1 Owner reports 1
2023-Q2 Owner reports 1
2023-Q3 Owner reports 2
2024-Q1 Owner reports 1
2024-Q2 Owner reports 1
2024-Q3 Owner reports 1
2025-Q2 Owner reports 2
2025-Q3 Owner reports 1
Recall campaign 1 04V048000
Recall campaign 1 04V111000
Recall campaign 1 04V337000
Recall campaign 1 06E026000
Recall campaign 1 06E049000
Recall campaign 1 06E065000
Recall campaign 1 06V288000
Recall campaign 1 09E012000
Recall campaign 1 09E039000
Recall campaign 1 12V085000
Recall campaign 1 12E047000
Recall campaign 1 13V252000
Recall campaign 1 18V278000
Defect investigation 1 PE06004
Defect investigation 1 EA06008
Defect investigation 1 PE11013
Defect investigation 1 EA11013
Defect investigation 1 EA12005
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (13)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 04V048000

    Report date
    Component:
    EQUIPMENT
    Consequence:
    THE VEHICLE OWNER WOULD NOT BE AWARE OF THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION FOR THEIR VEHICLE.
    Remedy:
    OWNERS WILL BE PROVIDED WITH A CORRECTED TIRE CERTIFICATION LABEL. OWNER NOTIFICATION BEGAN ON MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 04V111000

    Report date
    Component:
    LATCHES/LOCKS/LINKAGES
    Consequence:
    THIS CAN CAUSE THE LOCK MOTOR BEARINGS TO OVERHEAT AND SEIZE. IF THIS OCCURS, THE DOOR LOCK SYSTEM WILL BECOME INOPERATIVE.
    Remedy:
    DEALERS WILL INSPECT AND REPLACE, AS NECESSARY, THE DOOR LATCH ASSEMBLIES AND THE BCM SOFTWARE WILL BE UPDATED. OWNER NOTIFICATION BEGAN ON MAY 10, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 04V337000

    Report date
    Component:
    Not available in the source record
    Consequence:
    DAMAGE TO THE ALTERNATOR WIRING HARNESS COULD RESULT IN AN UNDER HOOD FIRE.
    Remedy:
    DEALERS WILL ADD PROTECTIVE CAPS TO THE VALVE COVER STUDS AND RE-ROUTE THE AFFECTED WIRING HARNESS TO PROVIDE CLEARANCE. OWNER NOTIFICATION BEGAN ON JULY 19, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 06E026000

    Report date
    Component:
    Not available in the source record
    Consequence:
    WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
    Remedy:
    PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 06E049000

    Report date
    Component:
    Not available in the source record
    Consequence:
    WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
    Remedy:
    CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 06E065000

    Report date
    Component:
    Not available in the source record
    Consequence:
    LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
    Remedy:
    AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 06V288000

    Report date
    Component:
    SUSPENSION
    Consequence:
    WHEN THE DRIVER CONTINUES TO OPERATE THE VEHICLE WITH THIS CONDITION, THE CONTAMINATION CAN LEAD TO CORROSION, ACCELERATED WEAR AND POSSIBLY SEPARATION FROM THE STEERING KNUCKLE CAUSING A LOSS OF VEHICLE STEERING CONTROL INCREASING THE RISK OF A CRASH.
    Remedy:
    DEALERS WILL REPLACE THE FRONT LOWER BALL JOINTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 11, 2006. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →

  8. Manufacturer action

    Recall campaign 09E012000

    Report date
    Component:
    Not available in the source record
    Consequence:
    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
    Remedy:
    SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
    View authoritative NHTSA record →

  9. Manufacturer action

    Recall campaign 09E039000

    Report date
    Component:
    Not available in the source record
    Consequence:
    THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
    Remedy:
    ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
    View authoritative NHTSA record →

  10. Manufacturer action

    Recall campaign 12E047000

    Report date
    Component:
    SUSPENSION
    Consequence:
    If the non-formed hub unit is installed on a Jeep Liberty 4x2 model (which does not use an axle nut for hub retention), the vehicle wheel will not be secure and a front wheel separation may occur, increasing the risk of a crash.
    Remedy:
    Timken has notified retail stores that have received the subject parts. The front wheel hubs will be replaced free of charge. Owners who may have purchased the affected units should contact Timken at 1-330-471-3693 for more information. This recall is being conducted by Timken, not Chrysler/Jeep.
    View authoritative NHTSA record →

  11. Manufacturer action

    Recall campaign 12V085000

    Report date
    Component:
    SUSPENSION
    Consequence:
    A FRACTURE OF THE REAR LOWER CONTROL ARM MAY RESULT IN A LOSS OF VEHICLE CONTROL AND MAY LEAD TO A VEHICLE CRASH.
    Remedy:
    CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE REAR LOWER CONTROL ARMS ON ALL AFFECTED VEHICLES ORIGINALLY SOLD IN, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 26, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →

  12. Manufacturer action

    Recall campaign 13V252000

    Report date
    Component:
    FUEL SYSTEM, GASOLINE
    Consequence:
    A fuel leak in the presence of an ignition source may result in a fire.
    Remedy:
    Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).
    View authoritative NHTSA record →

  13. Manufacturer action

    Recall campaign 18V278000

    Report date
    Component:
    SUSPENSION
    Consequence:
    A fractured control arm can cause a loss of vehicle control, increasing the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will replace the rear lower control arms, free of charge. The recall began June 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U38. Note: This recall is an expansion of recall 12V-085. Vehicles included in that campaign are not included in this recall.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
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EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources