2023 JEEP WRANGLER — Owner-Reported Problems
Verdict & Safety Summary
- Crashes 11
- Fires 6
- Injuries 8
- Deaths 0
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| ELECTRICAL SYSTEM | 100 | 29.2% | 2 crashes · 3 fires |
| ENGINE | 48 | 14.0% | 2 crashes · 0 fires |
| STEERING | 36 | 10.5% | 1 crashes · 0 fires |
| POWER TRAIN | 32 | 9.4% | 0 crashes · 0 fires |
| FUEL SYSTEM | 28 | 8.2% | 0 crashes · 1 fires |
| SUSPENSION | 22 | 6.4% | 0 crashes · 0 fires |
| VEHICLE SPEED CONTROL | 9 | 2.6% | 2 crashes · 0 fires |
| VISIBILITY | 5 | 1.5% | 0 crashes · 0 fires |
| STRUCTURE | 4 | 1.2% | 0 crashes · 0 fires |
| UNKNOWN OR OTHER | 59 | 17.3% | 2 crashes · 2 fires |
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
- Campaign 23V116000 was reported 38 days after the first earlier complaint mapped to its component.
- Campaign 23V303000 was reported 124 days after the first earlier complaint mapped to its component.
- Campaign 23V641000 was reported 245 days after the first earlier complaint mapped to its component.
- Campaign 23V787000 was reported 333 days after the first earlier complaint mapped to its component.
- Campaign 24V111000 was reported 358 days after the first earlier complaint mapped to its component.
- Campaign 24V652000 was reported 621 days after the first earlier complaint mapped to its component.
- Campaign 24V720000 was reported 643 days after the first earlier complaint mapped to its component.
- Campaign 25V710000 was reported 1,028 days after the first earlier complaint mapped to its component.
- Campaign 25V741000 was reported 1,041 days after the first earlier complaint mapped to its component.
- Campaign 26V363000 was reported 1,255 days after the first earlier complaint mapped to its component.
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2022-Q4 | Owner reports | 4 | |
| 2023-Q1 | Owner reports | 13 | |
| 2023-Q2 | Owner reports | 13 | |
| 2023-Q3 | Owner reports | 27 | |
| 2023-Q4 | Owner reports | 12 | |
| 2024-Q1 | Owner reports | 16 | |
| 2024-Q2 | Owner reports | 10 | |
| 2024-Q3 | Owner reports | 19 | |
| 2024-Q4 | Owner reports | 63 | |
| 2025-Q1 | Owner reports | 20 | |
| 2025-Q2 | Owner reports | 7 | |
| 2025-Q3 | Owner reports | 16 | |
| 2025-Q4 | Owner reports | 50 | |
| 2026-Q1 | Owner reports | 34 | |
| 2026-Q2 | Owner reports | 28 | |
| 2026-Q3 | Owner reports | 10 | |
| Recall campaign | 1 | 22V768000 | |
| Recall campaign | 1 | 22V865000 | |
| Recall campaign | 1 | 23V116000 | |
| Recall campaign | 1 | 23V263000 | |
| Recall campaign | 1 | 23V303000 | |
| Recall campaign | 1 | 23V565000 | |
| Recall campaign | 1 | 23V641000 | |
| Recall campaign | 1 | 23V787000 | |
| Recall campaign | 1 | 24V111000 | |
| Recall campaign | 1 | 24V199000 | |
| Recall campaign | 1 | 24V652000 | |
| Recall campaign | 1 | 24V676000 | |
| Recall campaign | 1 | 24V720000 | |
| Recall campaign | 1 | 25V710000 | |
| Recall campaign | 1 | 25V741000 | |
| Recall campaign | 1 | 26V363000 | |
| Defect investigation | 1 | RQ24012 | |
| Defect investigation | 1 | RQ24012 | |
| Defect investigation | 1 | PE24024 |
Safety Recalls (16)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 22V768000
- Report date
- Component:
- ELECTRICAL SYSTEM
- Consequence:
- Excessive heat may cause the fuse to fail and result in a loss of drive power, increasing the risk of a crash.
- Remedy:
- Dealers will inspect and replace the HV battery fuse, as necessary. Dealers will also inspect the battery assembly for damage and replace it, if necessary. Repairs will be performed free of charge. Owner notification letters were mailed December 8, 2022. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z71.
-
Manufacturer action
Recall campaign 22V865000
- Report date
- Component:
- Not available in the source record
- Consequence:
- An engine shutdown can cause a loss of drive power, increasing the risk of a crash.
- Remedy:
- There is more than one involved component and calibration software. Updating the calibration software in the Transmission Control Module, Hybrid Control Processor and Auxiliary Hybrid Control Processor that changes fail safe from shut down to limp home. Dealers will update the transmission control module software, Hybrid Control Processor and Auxiliary Hybrid Control Processor, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall ZB7.
-
Manufacturer action
Recall campaign 23V116000
- Report date
- Component:
- POWER TRAIN
- Consequence:
- Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
- Remedy:
- Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
-
Manufacturer action
Recall campaign 23V263000
- Report date
- Component:
- FUEL SYSTEM, DIESEL
- Consequence:
- Fuel pump failure can result in an engine stall, increasing the risk of a crash.
- Remedy:
- Dealers will replace the HPFP and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 01A.
-
Manufacturer action
Recall campaign 23V303000
- Report date
- Component:
- ELECTRICAL SYSTEM
- Consequence:
- Excessive heat may cause the fuse to fail and result in a loss of drive power, increasing the risk of a crash.
- Remedy:
- Dealers will inspect and replace the HV battery fuse, as necessary. Dealers will also inspect the battery assembly for damage and replace it, if necessary. Repairs will be performed free of charge. Owner notification letters were mailed May 23, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 53A. This recall is an expansion of previous recall 22V-768.
-
Manufacturer action
Recall campaign 23V565000
- Report date
- Component:
- EXTERIOR LIGHTING
- Consequence:
- A brake light that is obstructed may not be visible to other drivers to indicate the intention to slow or stop, increasing the risk of a crash.
- Remedy:
- Dealers will replace the spare tire carrier assembly, free of charge. Owner notification letters were mailed September 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 84A.
-
Manufacturer action
Recall campaign 23V641000
- Report date
- Component:
- POWER TRAIN
- Consequence:
- A disabled rearview image can decrease the driver's visibility of the rear view, and disabled reverse lights may not alert others that the vehicle is reversing, increasing the risk of injury or crash.
- Remedy:
- Dealers will replace the gear position sensor, free of charge. Owner notification letters were mailed November 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 92A.
-
Manufacturer action
Recall campaign 23V787000
- Report date
- Component:
- ELECTRICAL SYSTEM
- Consequence:
- A vehicle fire while parked or driving can increase the risk of injury.
- Remedy:
- Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly if necessary, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89A. This recall is superseded by NHTSA Recall 24V-720.
-
Manufacturer action
Recall campaign 24V111000
- Report date
- Component:
- VISIBILITY
- Consequence:
- An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
- Remedy:
- Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
-
Manufacturer action
Recall campaign 24V199000
- Report date
- Component:
- AIR BAGS
- Consequence:
- An air bag that does not deploy in a crash can increase the risk of injury.
- Remedy:
- Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
-
Manufacturer action
Recall campaign 24V652000
- Report date
- Component:
- ELECTRICAL SYSTEM
- Consequence:
- An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
- Remedy:
- Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
-
Manufacturer action
Recall campaign 24V676000
- Report date
- Component:
- BACK OVER PREVENTION
- Consequence:
- A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
- Remedy:
- Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
-
Manufacturer action
Recall campaign 24V720000
- Report date
- Component:
- ELECTRICAL SYSTEM
- Consequence:
- A vehicle fire while parked or driving can increase the risk of injury.
- Remedy:
- This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.
-
Manufacturer action
Recall campaign 25V710000
- Report date
- Component:
- ELECTRICAL SYSTEM
- Consequence:
- A loss of drive power increases the risk of a crash.
- Remedy:
- Dealers will update the telematics box module software, free or charge. Interim notification letters, notifying owners of the safety risk, were mailed November 20, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is A7C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 23, 2025.
-
Manufacturer action
Recall campaign 25V741000
- Report date
- Component:
- ELECTRICAL SYSTEM
- Consequence:
- A vehicle fire can increase the risk of injury.
- Remedy:
- Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
-
Manufacturer action
Recall campaign 26V363000
- Report date
- Component:
- STEERING
- Consequence:
- A vehicle fire increases the risk of injury.
- Remedy:
- Owners are advised to park outside and away from structures, until their vehicle is repaired. Dealers will inspect and replace the wiring and electric hydraulic power steering pump, as necessary, free of charge. Owner notification letters are expected to be mailed July 9, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 21D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Adjacent Model Years
Immediate preceding and succeeding model year records
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.