2024 KIA SORENTO — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 44 complaints · 2 recalls
Most-reported system: ENGINE (7 complaints · 15.9%)
Safety signals:
  • Crashes 4
  • Fires 1
  • Injuries 4
  • Deaths 0
Compare with 2023 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ENGINE appears in 7 of 44 owner complaints (15.9%) in this vehicle snapshot. ENGINE: 7 complaints, 15.9% of reports ENGINE 7 · 15.9% · 1 fire reports ELECTRICAL SYSTEM: 6 complaints, 13.6% of reports ELECTRICAL SYSTEM 6 · 13.6% POWER TRAIN: 4 complaints, 9.1% of reports POWER TRAIN 4 · 9.1% STRUCTURE: 4 complaints, 9.1% of reports STRUCTURE 4 · 9.1% FORWARD COLLISION AVOIDANCE: 3 complaints, 6.8% of reports FORWARD COLLISION AVOIDANCE 3 · 6.8% · 2 crash reports VISIBILITY: 3 complaints, 6.8% of reports VISIBILITY 3 · 6.8% EXTERIOR LIGHTING: 2 complaints, 4.6% of reports EXTERIOR LIGHTING 2 · 4.6% FUEL SYSTEM: 2 complaints, 4.6% of reports FUEL SYSTEM 2 · 4.6% SERVICE BRAKES: 2 complaints, 4.6% of reports SERVICE BRAKES 2 · 4.6% UNKNOWN OR OTHER: 17 complaints, 38.6% of reports UNKNOWN OR OTHER 17 · 38.6% · 3 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ENGINE 7 15.9% 0 crashes · 1 fires
ELECTRICAL SYSTEM 6 13.6% 0 crashes · 0 fires
POWER TRAIN 4 9.1% 0 crashes · 0 fires
STRUCTURE 4 9.1% 0 crashes · 0 fires
FORWARD COLLISION AVOIDANCE 3 6.8% 2 crashes · 0 fires
VISIBILITY 3 6.8% 0 crashes · 0 fires
EXTERIOR LIGHTING 2 4.6% 0 crashes · 0 fires
FUEL SYSTEM 2 4.6% 0 crashes · 0 fires
SERVICE BRAKES 2 4.6% 0 crashes · 0 fires
UNKNOWN OR OTHER 17 38.6% 3 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jan 2024; the first recall shown was reported in Apr 2024. 2024-Q1: 3 owner reports 3 2024-Q2: 2 owner reports 2 2024-Q3: 3 owner reports 3 2024-Q4: 1 owner reports 1 2025-Q1: 3 owner reports 3 2025-Q2: 6 owner reports 6 2025-Q3: 7 owner reports 7 2025-Q4: 7 owner reports 7 2026-Q1: 5 owner reports 5 2026-Q2: 6 owner reports 6 2026-Q3: 1 owner reports 1 Owner reports Jan 2024 Jul 2026 Recall campaign 24V287000 ◆ Recall campaign 24V287000 Recall campaign 25V006000 ◆ Recall campaign 25V006000
  • Campaign 24V287000 was reported 60 days after the first earlier complaint mapped to its component.
  • Campaign 25V006000 was reported 325 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2024-Q1 Owner reports 3
2024-Q2 Owner reports 2
2024-Q3 Owner reports 3
2024-Q4 Owner reports 1
2025-Q1 Owner reports 3
2025-Q2 Owner reports 6
2025-Q3 Owner reports 7
2025-Q4 Owner reports 7
2026-Q1 Owner reports 5
2026-Q2 Owner reports 6
2026-Q3 Owner reports 1
Recall campaign 1 24V287000
Recall campaign 1 25V006000
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (2)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 24V287000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    A loss of power steering assist increases the risk of a crash.
    Remedy:
    Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 25V006000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
    Remedy:
    Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 44 complaints · page 1 of 2

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources