2000 LINCOLN TOWN CAR — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 104 complaints · 9 recalls
Most-reported system: AIR BAGS (13 complaints · 12.5%)
Safety signals:
  • Crashes 11
  • Fires 8
  • Injuries 12
  • Deaths 0
Compare with 1999 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution AIR BAGS appears in 13 of 104 owner complaints (12.5%) in this vehicle snapshot. AIR BAGS: 13 complaints, 12.5% of reports AIR BAGS 13 · 12.5% · 5 crash reports ELECTRICAL SYSTEM: 13 complaints, 12.5% of reports ELECTRICAL SYSTEM 13 · 12.5% · 2 fire reports ENGINE: 13 complaints, 12.5% of reports ENGINE 13 · 12.5% · 3 fire reports SERVICE BRAKES: 10 complaints, 9.6% of reports SERVICE BRAKES 10 · 9.6% · 5 crash reports SUSPENSION: 7 complaints, 6.7% of reports SUSPENSION 7 · 6.7% VISIBILITY: 7 complaints, 6.7% of reports VISIBILITY 7 · 6.7% VEHICLE SPEED CONTROL: 6 complaints, 5.8% of reports VEHICLE SPEED CONTROL 6 · 5.8% · 1 crash reports 2 fire reports EXTERIOR LIGHTING: 5 complaints, 4.8% of reports EXTERIOR LIGHTING 5 · 4.8% STEERING: 4 complaints, 3.9% of reports STEERING 4 · 3.9% UNKNOWN OR OTHER: 66 complaints, 63.5% of reports UNKNOWN OR OTHER 66 · 63.5% · 9 crash reports 6 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
AIR BAGS 13 12.5% 5 crashes · 0 fires
ELECTRICAL SYSTEM 13 12.5% 0 crashes · 2 fires
ENGINE 13 12.5% 0 crashes · 3 fires
SERVICE BRAKES 10 9.6% 5 crashes · 0 fires
SUSPENSION 7 6.7% 0 crashes · 0 fires
VISIBILITY 7 6.7% 0 crashes · 0 fires
VEHICLE SPEED CONTROL 6 5.8% 1 crashes · 2 fires
EXTERIOR LIGHTING 5 4.8% 0 crashes · 0 fires
STEERING 4 3.9% 0 crashes · 0 fires
UNKNOWN OR OTHER 66 63.5% 9 crashes · 6 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jan 2000; the first recall shown was reported in Jun 2000. 2000-Q1: 3 owner reports 3 2000-Q2: 2 owner reports 2 2000-Q3: 6 owner reports 6 2000-Q4: 1 owner reports 1 2001-Q1: 10 owner reports 10 2001-Q2: 3 owner reports 3 2001-Q3: 5 owner reports 5 2001-Q4: 3 owner reports 3 2002-Q1: 2 owner reports 2 2002-Q2: 2 owner reports 2 2002-Q3: 4 owner reports 4 2002-Q4: 4 owner reports 4 2003-Q1: 5 owner reports 5 2003-Q2: 4 owner reports 4 2003-Q3: 4 owner reports 4 2003-Q4: 4 owner reports 4 2004-Q1: 1 owner reports 1 2004-Q2: 3 owner reports 3 2004-Q3: 2 owner reports 2 2005-Q1: 6 owner reports 6 2005-Q4: 2 owner reports 2 2006-Q1: 1 owner reports 1 2006-Q2: 1 owner reports 1 2006-Q3: 2 owner reports 2 2008-Q1: 1 owner reports 1 2008-Q3: 2 owner reports 2 2009-Q4: 1 owner reports 1 2010-Q3: 1 owner reports 1 2011-Q1: 2 owner reports 2 2011-Q3: 1 owner reports 1 2012-Q1: 2 owner reports 2 2013-Q1: 1 owner reports 1 2014-Q2: 2 owner reports 2 2014-Q3: 2 owner reports 2 2015-Q2: 1 owner reports 1 2016-Q1: 1 owner reports 1 2017-Q1: 1 owner reports 1 2017-Q4: 1 owner reports 1 2018-Q2: 1 owner reports 1 2019-Q1: 1 owner reports 1 2019-Q2: 1 owner reports 1 2024-Q1: 2 owner reports 2 Owner reports Jan 2000 Jan 2024 Recall campaign 00V157001 ◆ Recall campaign 00V157001 Recall campaign 00V157002 ◆ Recall campaign 00V157002 Recall campaign 00V200000 ◆ Recall campaign 00V200000 Recall campaign 00V228001 ◆ Recall campaign 00V228001 Recall campaign 00V368000 ◆ Recall campaign 00V368000 Recall campaign 00V364000 ◆ Recall campaign 00V364000 Recall campaign 00V356000 ◆ Recall campaign 00V356000 Recall campaign 01V258000 ◆ Recall campaign 01V258000 Recall campaign 15E082000 ◆ Recall campaign 15E082000 Investigation SQ01014 ● Investigation SQ01014 Investigation DP02007 ● Investigation DP02007 Investigation PE03011 ● Investigation PE03011 Investigation DP05005 ● Investigation DP05005
  • Campaign 00V200000 was reported 166 days after the first earlier complaint mapped to its component.
  • Campaign 00V368000 was reported 69 days after the first earlier complaint mapped to its component.
  • Campaign 00V364000 was reported 73 days after the first earlier complaint mapped to its component.
  • Campaign 01V258000 was reported 341 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2000-Q1 Owner reports 3
2000-Q2 Owner reports 2
2000-Q3 Owner reports 6
2000-Q4 Owner reports 1
2001-Q1 Owner reports 10
2001-Q2 Owner reports 3
2001-Q3 Owner reports 5
2001-Q4 Owner reports 3
2002-Q1 Owner reports 2
2002-Q2 Owner reports 2
2002-Q3 Owner reports 4
2002-Q4 Owner reports 4
2003-Q1 Owner reports 5
2003-Q2 Owner reports 4
2003-Q3 Owner reports 4
2003-Q4 Owner reports 4
2004-Q1 Owner reports 1
2004-Q2 Owner reports 3
2004-Q3 Owner reports 2
2005-Q1 Owner reports 6
2005-Q4 Owner reports 2
2006-Q1 Owner reports 1
2006-Q2 Owner reports 1
2006-Q3 Owner reports 2
2008-Q1 Owner reports 1
2008-Q3 Owner reports 2
2009-Q4 Owner reports 1
2010-Q3 Owner reports 1
2011-Q1 Owner reports 2
2011-Q3 Owner reports 1
2012-Q1 Owner reports 2
2013-Q1 Owner reports 1
2014-Q2 Owner reports 2
2014-Q3 Owner reports 2
2015-Q2 Owner reports 1
2016-Q1 Owner reports 1
2017-Q1 Owner reports 1
2017-Q4 Owner reports 1
2018-Q2 Owner reports 1
2019-Q1 Owner reports 1
2019-Q2 Owner reports 1
2024-Q1 Owner reports 2
Recall campaign 1 00V157001
Recall campaign 1 00V157002
Recall campaign 1 00V200000
Recall campaign 1 00V228001
Recall campaign 1 00V368000
Recall campaign 1 00V364000
Recall campaign 1 00V356000
Recall campaign 1 01V258000
Recall campaign 1 15E082000
Defect investigation 1 SQ01014
Defect investigation 1 DP02007
Defect investigation 1 PE03011
Defect investigation 1 DP05005
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (9)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 00V157001

    Report date
    Component:
    SEAT BELTS
    Consequence:
    IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.
    Remedy:
    DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 00V157002

    Report date
    Component:
    SEAT BELTS
    Consequence:
    IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.
    Remedy:
    DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 00V200000

    Report date
    Component:
    EQUIPMENT
    Consequence:
    IF THIS OCCURS AND ANY PORTION OF THE OPERATOR'S BODY IS UNDER THE VEHICLE, THE POTENTIAL FOR PERSONAL INJURY EXISTS.
    Remedy:
    OWNERS WILL BE PROVIDED WITH A REVISED JACK INSTRUCTION AND STOWAGE CARD AND JACK WARNING LABEL, AS WELL AS A SUPPLEMENT TO THE OWNER GUIDE.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 00V228001

    Report date
    Component:
    Not available in the source record
    Consequence:
    IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
    Remedy:
    DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 00V356000

    Report date
    Component:
    Not available in the source record
    Consequence:
    THE VEHICLE WEIGHT COULD EXCEED THE MAXIMUM LOAD RATING FOR THE TIRE, INCREASING THE RISK OF PREMATURE TIRE WEAR OR BLOWOUT.
    Remedy:
    DEALERS WILL REPLACE ALL 5 TIRES (INCLUDING THE SPARE TIRE) WITH MICHELIN TIRES (225/70R16 107T REINFORCED WHITE SIDEWALL) WITH A SUFFICIENTLY HIGHER LOAD RATING. OWNER NOTIFICATION BEGAN JANUARY 10, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-248-0186.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 00V364000

    Report date
    Component:
    SEAT BELTS
    Consequence:
    IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
    Remedy:
    ALL SUSPECT VEHICLES HAVE HAD THE SEAT BELTS INSPECTED OR REPLACED BY FORD.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 00V368000

    Report date
    Component:
    SEAT BELTS
    Consequence:
    IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
    Remedy:
    DEALERS WILL INSPECT THE SEAT BELTS AND REPLACE THE AFFECTED SEAT BELT AND RETRACTOR ASSEMBLIES.
    View authoritative NHTSA record →

  8. Manufacturer action

    Recall campaign 01V258000

    Report date
    Component:
    VISIBILITY
    Consequence:
    LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
    Remedy:
    DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
    View authoritative NHTSA record →

  9. Manufacturer action

    Recall campaign 15E082000

    Report date
    Component:
    Not available in the source record
    Consequence:
    If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.
    Remedy:
    Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 104 complaints · page 1 of 5

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources