2025 MAZDA CX-90 — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 38 complaints · 2 recalls
Most-reported system: ENGINE (6 complaints · 15.8%)
Safety signals:
  • Crashes 2
  • Fires 0
  • Injuries 0
  • Deaths 0
Compare with 2024 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ENGINE appears in 6 of 38 owner complaints (15.8%) in this vehicle snapshot. ENGINE: 6 complaints, 15.8% of reports ENGINE 6 · 15.8% FORWARD COLLISION AVOIDANCE: 6 complaints, 15.8% of reports FORWARD COLLISION AVOIDANCE 6 · 15.8% · 2 crash reports ELECTRICAL SYSTEM: 4 complaints, 10.5% of reports ELECTRICAL SYSTEM 4 · 10.5% POWER TRAIN: 3 complaints, 7.9% of reports POWER TRAIN 3 · 7.9% SERVICE BRAKES: 3 complaints, 7.9% of reports SERVICE BRAKES 3 · 7.9% VEHICLE SPEED CONTROL: 3 complaints, 7.9% of reports VEHICLE SPEED CONTROL 3 · 7.9% LANE DEPARTURE: 2 complaints, 5.3% of reports LANE DEPARTURE 2 · 5.3% STEERING: 2 complaints, 5.3% of reports STEERING 2 · 5.3% BACK OVER PREVENTION: 1 complaints, 2.6% of reports BACK OVER PREVENTION 1 · 2.6% UNKNOWN OR OTHER: 16 complaints, 42.1% of reports UNKNOWN OR OTHER 16 · 42.1% · 2 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ENGINE 6 15.8% 0 crashes · 0 fires
FORWARD COLLISION AVOIDANCE 6 15.8% 2 crashes · 0 fires
ELECTRICAL SYSTEM 4 10.5% 0 crashes · 0 fires
POWER TRAIN 3 7.9% 0 crashes · 0 fires
SERVICE BRAKES 3 7.9% 0 crashes · 0 fires
VEHICLE SPEED CONTROL 3 7.9% 0 crashes · 0 fires
LANE DEPARTURE 2 5.3% 0 crashes · 0 fires
STEERING 2 5.3% 0 crashes · 0 fires
BACK OVER PREVENTION 1 2.6% 0 crashes · 0 fires
UNKNOWN OR OTHER 16 42.1% 2 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2024; the first recall shown was reported in Oct 2024. 2024-Q4: 2 owner reports 2 2025-Q1: 7 owner reports 7 2025-Q3: 4 owner reports 4 2025-Q4: 4 owner reports 4 2026-Q1: 10 owner reports 10 2026-Q2: 5 owner reports 5 2026-Q3: 6 owner reports 6 Owner reports Oct 2024 Jul 2026 Recall campaign 24V814000 ◆ Recall campaign 24V814000 Recall campaign 25V568000 ◆ Recall campaign 25V568000 Investigation RQ26002 ● Investigation RQ26002
  • Campaign 25V568000 was reported 210 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2024-Q4 Owner reports 2
2025-Q1 Owner reports 7
2025-Q3 Owner reports 4
2025-Q4 Owner reports 4
2026-Q1 Owner reports 10
2026-Q2 Owner reports 5
2026-Q3 Owner reports 6
Recall campaign 1 24V814000
Recall campaign 1 25V568000
Defect investigation 1 RQ26002
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (2)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 24V814000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    An ESU that does not function properly, increases the risk of a crash.
    Remedy:
    Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 25V568000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
    Remedy:
    Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 38 complaints · page 1 of 2

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources