2016 MERCEDES BENZ GLC300 — Owner-Reported Problems
Verdict & Safety Summary
- Crashes 9
- Fires 2
- Injuries 5
- Deaths 0
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| ENGINE | 33 | 25.4% | 1 crashes · 2 fires |
| SERVICE BRAKES | 24 | 18.5% | 1 crashes · 0 fires |
| FUEL SYSTEM | 17 | 13.1% | 0 crashes · 0 fires |
| AIR BAGS | 7 | 5.4% | 2 crashes · 0 fires |
| STEERING | 6 | 4.6% | 1 crashes · 0 fires |
| POWER TRAIN | 5 | 3.9% | 1 crashes · 0 fires |
| VISIBILITY | 5 | 3.9% | 0 crashes · 0 fires |
| SEAT BELTS | 4 | 3.1% | 0 crashes · 0 fires |
| ELECTRICAL SYSTEM | 3 | 2.3% | 0 crashes · 0 fires |
| UNKNOWN OR OTHER | 29 | 22.3% | 2 crashes · 0 fires |
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
- Campaign 18V177000 was reported 446 days after the first earlier complaint mapped to its component.
- Campaign 18V683000 was reported 646 days after the first earlier complaint mapped to its component.
- Campaign 21V058000 was reported 1,697 days after the first earlier complaint mapped to its component.
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2016-Q2 | Owner reports | 5 | |
| 2016-Q3 | Owner reports | 2 | |
| 2016-Q4 | Owner reports | 9 | |
| 2017-Q1 | Owner reports | 8 | |
| 2017-Q2 | Owner reports | 8 | |
| 2017-Q3 | Owner reports | 6 | |
| 2017-Q4 | Owner reports | 5 | |
| 2018-Q1 | Owner reports | 8 | |
| 2018-Q2 | Owner reports | 3 | |
| 2018-Q3 | Owner reports | 1 | |
| 2018-Q4 | Owner reports | 2 | |
| 2019-Q1 | Owner reports | 1 | |
| 2019-Q2 | Owner reports | 3 | |
| 2019-Q3 | Owner reports | 3 | |
| 2019-Q4 | Owner reports | 3 | |
| 2020-Q1 | Owner reports | 4 | |
| 2020-Q2 | Owner reports | 2 | |
| 2020-Q3 | Owner reports | 1 | |
| 2021-Q1 | Owner reports | 2 | |
| 2021-Q2 | Owner reports | 3 | |
| 2021-Q3 | Owner reports | 1 | |
| 2022-Q1 | Owner reports | 4 | |
| 2022-Q2 | Owner reports | 7 | |
| 2022-Q3 | Owner reports | 4 | |
| 2022-Q4 | Owner reports | 7 | |
| 2023-Q1 | Owner reports | 6 | |
| 2023-Q2 | Owner reports | 1 | |
| 2023-Q3 | Owner reports | 2 | |
| 2023-Q4 | Owner reports | 5 | |
| 2024-Q2 | Owner reports | 3 | |
| 2024-Q3 | Owner reports | 4 | |
| 2024-Q4 | Owner reports | 1 | |
| 2025-Q1 | Owner reports | 1 | |
| 2025-Q3 | Owner reports | 1 | |
| 2025-Q4 | Owner reports | 2 | |
| 2026-Q2 | Owner reports | 2 | |
| Recall campaign | 1 | 16V146000 | |
| Recall campaign | 1 | 16V603000 | |
| Recall campaign | 1 | 17V114000 | |
| Recall campaign | 1 | 17V177000 | |
| Recall campaign | 1 | 17V627000 | |
| Recall campaign | 1 | 17V819000 | |
| Recall campaign | 1 | 18V177000 | |
| Recall campaign | 1 | 18V683000 | |
| Recall campaign | 1 | 19V787000 | |
| Recall campaign | 1 | 21V058000 | |
| Recall campaign | 1 | 21V197000 | |
| Recall campaign | 1 | 23V854000 | |
| Defect investigation | 1 | PE21001 | |
| Defect investigation | 1 | EA21002 |
Safety Recalls (12)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 16V146000
- Report date
- Component:
- ELECTRICAL SYSTEM
- Consequence:
- An unexpected air bag deployment or engine stall increases the risk of a crash.
- Remedy:
- MBUSA will notify owners, and dealers will inspect the wiring harnesses, properly rerouting them as necessary. Any damaged harnesses will be replaced. These repairs will be performed free of charge. The recall began on April 22, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
-
Manufacturer action
Recall campaign 16V603000
- Report date
- Component:
- Not available in the source record
- Consequence:
- A damaged ESP control unit may inadvertently activate the stability control altering the vehicle's path. Additionally, the electronic parking brake may not function. Either condition may increase the risk of a crash.
- Remedy:
- MBUSA will notify owners, and dealers will replace the ESP Hydraulic control units, free of charge. The recall is expected to begin in October 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
-
Manufacturer action
Recall campaign 17V114000
- Report date
- Component:
- ELECTRICAL SYSTEM
- Consequence:
- If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
- Remedy:
- MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017080002.
-
Manufacturer action
Recall campaign 17V177000
- Report date
- Component:
- AIR BAGS
- Consequence:
- If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
- Remedy:
- MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
-
Manufacturer action
Recall campaign 17V627000
- Report date
- Component:
- AIR BAGS
- Consequence:
- If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
- Remedy:
- MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
-
Manufacturer action
Recall campaign 17V819000
- Report date
- Component:
- EXTERIOR LIGHTING
- Consequence:
- An insufficiently illuminated roadway may increase the risk of a crash.
- Remedy:
- MBUSA will notify owners, and dealers will inspect the headlamp adjustment, adjusting it as necessary, free of charge. The recall began on January 12, 2018. Owners may contact MBUSA customer service at 1-877-496-3691.
-
Manufacturer action
Recall campaign 18V177000
- Report date
- Component:
- SEAT BELTS
- Consequence:
- If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.
- Remedy:
- MBUSA will notify owners, and dealers will install a buffer to the c-pillar paneling, free of charge. The recall is expected to begin May 14, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018030012.
-
Manufacturer action
Recall campaign 18V683000
- Report date
- Component:
- SEAT BELTS
- Consequence:
- If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.
- Remedy:
- MBUSA will notify owners, and dealers will install felt strips between the C-pillar and rear side paneling, free of charge. The recall began November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018100002.
-
Manufacturer action
Recall campaign 19V787000
- Report date
- Component:
- Not available in the source record
- Consequence:
- An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
- Remedy:
- MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
-
Manufacturer action
Recall campaign 21V058000
- Report date
- Component:
- COMMUNICATION
- Consequence:
- Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
- Remedy:
- MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
-
Manufacturer action
Recall campaign 21V197000
- Report date
- Component:
- STRUCTURE
- Consequence:
- The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
- Remedy:
- Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
-
Manufacturer action
Recall campaign 23V854000
- Report date
- Component:
- STRUCTURE
- Consequence:
- A detached roof panel can become a road hazard, increasing the risk of a crash.
- Remedy:
- Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Adjacent Model Years
Immediate preceding and succeeding model year records
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.