2009 MERCURY MARINER — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 335 complaints · 2 recalls
Most-reported system: STEERING (164 complaints · 49.0%)
Safety signals:
  • Crashes 11
  • Fires 0
  • Injuries 3
  • Deaths 0
Compare with 2008 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution STEERING appears in 164 of 335 owner complaints (49.0%) in this vehicle snapshot. STEERING: 164 complaints, 49.0% of reports STEERING 164 · 49.0% · 4 crash reports ENGINE: 34 complaints, 10.2% of reports ENGINE 34 · 10.2% VEHICLE SPEED CONTROL: 33 complaints, 9.8% of reports VEHICLE SPEED CONTROL 33 · 9.8% · 2 crash reports POWER TRAIN: 28 complaints, 8.4% of reports POWER TRAIN 28 · 8.4% FUEL SYSTEM: 16 complaints, 4.8% of reports FUEL SYSTEM 16 · 4.8% SERVICE BRAKES: 14 complaints, 4.2% of reports SERVICE BRAKES 14 · 4.2% · 2 crash reports ELECTRICAL SYSTEM: 13 complaints, 3.9% of reports ELECTRICAL SYSTEM 13 · 3.9% WHEELS: 4 complaints, 1.2% of reports WHEELS 4 · 1.2% AIR BAGS: 3 complaints, 0.9% of reports AIR BAGS 3 · 0.9% · 1 crash reports UNKNOWN OR OTHER: 43 complaints, 12.8% of reports UNKNOWN OR OTHER 43 · 12.8% · 1 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
STEERING 164 49.0% 4 crashes · 0 fires
ENGINE 34 10.2% 0 crashes · 0 fires
VEHICLE SPEED CONTROL 33 9.8% 2 crashes · 0 fires
POWER TRAIN 28 8.4% 0 crashes · 0 fires
FUEL SYSTEM 16 4.8% 0 crashes · 0 fires
SERVICE BRAKES 14 4.2% 2 crashes · 0 fires
ELECTRICAL SYSTEM 13 3.9% 0 crashes · 0 fires
WHEELS 4 1.2% 0 crashes · 0 fires
AIR BAGS 3 0.9% 1 crashes · 0 fires
UNKNOWN OR OTHER 43 12.8% 1 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jul 2009; the first recall shown was reported in May 2014. 2009-Q3: 1 owner reports 1 2009-Q4: 2 owner reports 2 2010-Q1: 1 owner reports 1 2010-Q3: 4 owner reports 4 2010-Q4: 1 owner reports 1 2011-Q2: 4 owner reports 4 2011-Q3: 2 owner reports 2 2011-Q4: 2 owner reports 2 2012-Q1: 2 owner reports 2 2012-Q2: 3 owner reports 3 2012-Q3: 1 owner reports 1 2012-Q4: 1 owner reports 1 2013-Q1: 8 owner reports 8 2013-Q2: 10 owner reports 10 2013-Q3: 28 owner reports 28 2013-Q4: 18 owner reports 18 2014-Q1: 9 owner reports 9 2014-Q2: 7 owner reports 7 2014-Q3: 5 owner reports 5 2014-Q4: 2 owner reports 2 2015-Q1: 6 owner reports 6 2015-Q2: 4 owner reports 4 2015-Q3: 7 owner reports 7 2015-Q4: 5 owner reports 5 2016-Q1: 19 owner reports 19 2016-Q2: 6 owner reports 6 2016-Q3: 2 owner reports 2 2016-Q4: 8 owner reports 8 2017-Q1: 3 owner reports 3 2017-Q2: 7 owner reports 7 2017-Q3: 9 owner reports 9 2017-Q4: 10 owner reports 10 2018-Q1: 15 owner reports 15 2018-Q2: 4 owner reports 4 2018-Q3: 1 owner reports 1 2018-Q4: 9 owner reports 9 2019-Q1: 9 owner reports 9 2019-Q2: 5 owner reports 5 2019-Q3: 1 owner reports 1 2019-Q4: 7 owner reports 7 2020-Q1: 5 owner reports 5 2020-Q2: 2 owner reports 2 2020-Q3: 4 owner reports 4 2020-Q4: 8 owner reports 8 2021-Q1: 8 owner reports 8 2021-Q2: 3 owner reports 3 2021-Q3: 2 owner reports 2 2021-Q4: 4 owner reports 4 2022-Q1: 7 owner reports 7 2022-Q2: 4 owner reports 4 2022-Q3: 2 owner reports 2 2022-Q4: 5 owner reports 5 2023-Q1: 5 owner reports 5 2023-Q2: 2 owner reports 2 2023-Q3: 2 owner reports 2 2023-Q4: 3 owner reports 3 2024-Q1: 3 owner reports 3 2024-Q2: 3 owner reports 3 2024-Q3: 1 owner reports 1 2024-Q4: 5 owner reports 5 2025-Q1: 2 owner reports 2 2025-Q2: 2 owner reports 2 2025-Q3: 1 owner reports 1 2026-Q1: 3 owner reports 3 2026-Q2: 1 owner reports 1 Owner reports Jul 2009 Apr 2026 Recall campaign 14V284000 ◆ Recall campaign 14V284000 Recall campaign 15E045000 ◆ Recall campaign 15E045000 Investigation PE13003 ● Investigation PE13003 Investigation DP15001 ● Investigation DP15001 Investigation DP15001 ● Investigation DP15001 Investigation DP22005 ● Investigation DP22005
  • Campaign 14V284000 was reported 1,022 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2009-Q3 Owner reports 1
2009-Q4 Owner reports 2
2010-Q1 Owner reports 1
2010-Q3 Owner reports 4
2010-Q4 Owner reports 1
2011-Q2 Owner reports 4
2011-Q3 Owner reports 2
2011-Q4 Owner reports 2
2012-Q1 Owner reports 2
2012-Q2 Owner reports 3
2012-Q3 Owner reports 1
2012-Q4 Owner reports 1
2013-Q1 Owner reports 8
2013-Q2 Owner reports 10
2013-Q3 Owner reports 28
2013-Q4 Owner reports 18
2014-Q1 Owner reports 9
2014-Q2 Owner reports 7
2014-Q3 Owner reports 5
2014-Q4 Owner reports 2
2015-Q1 Owner reports 6
2015-Q2 Owner reports 4
2015-Q3 Owner reports 7
2015-Q4 Owner reports 5
2016-Q1 Owner reports 19
2016-Q2 Owner reports 6
2016-Q3 Owner reports 2
2016-Q4 Owner reports 8
2017-Q1 Owner reports 3
2017-Q2 Owner reports 7
2017-Q3 Owner reports 9
2017-Q4 Owner reports 10
2018-Q1 Owner reports 15
2018-Q2 Owner reports 4
2018-Q3 Owner reports 1
2018-Q4 Owner reports 9
2019-Q1 Owner reports 9
2019-Q2 Owner reports 5
2019-Q3 Owner reports 1
2019-Q4 Owner reports 7
2020-Q1 Owner reports 5
2020-Q2 Owner reports 2
2020-Q3 Owner reports 4
2020-Q4 Owner reports 8
2021-Q1 Owner reports 8
2021-Q2 Owner reports 3
2021-Q3 Owner reports 2
2021-Q4 Owner reports 4
2022-Q1 Owner reports 7
2022-Q2 Owner reports 4
2022-Q3 Owner reports 2
2022-Q4 Owner reports 5
2023-Q1 Owner reports 5
2023-Q2 Owner reports 2
2023-Q3 Owner reports 2
2023-Q4 Owner reports 3
2024-Q1 Owner reports 3
2024-Q2 Owner reports 3
2024-Q3 Owner reports 1
2024-Q4 Owner reports 5
2025-Q1 Owner reports 2
2025-Q2 Owner reports 2
2025-Q3 Owner reports 1
2026-Q1 Owner reports 3
2026-Q2 Owner reports 1
Recall campaign 1 14V284000
Recall campaign 1 15E045000
Defect investigation 1 PE13003
Defect investigation 1 DP15001
Defect investigation 1 DP15001
Defect investigation 1 DP22005
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (2)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 14V284000

    Report date
    Component:
    STEERING
    Consequence:
    If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
    Remedy:
    Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 15E045000

    Report date
    Component:
    SUSPENSION
    Consequence:
    Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
    Remedy:
    Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 335 complaints · page 1 of 14

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources