2011 MERCURY MARINER — Owner-Reported Problems
Verdict & Safety Summary
- Crashes 2
- Fires 0
- Injuries 1
- Deaths 0
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| STEERING | 20 | 23.3% | 0 crashes · 0 fires |
| FUEL SYSTEM | 18 | 20.9% | 0 crashes · 0 fires |
| POWER TRAIN | 16 | 18.6% | 0 crashes · 0 fires |
| VEHICLE SPEED CONTROL | 11 | 12.8% | 1 crashes · 0 fires |
| ENGINE | 6 | 7.0% | 0 crashes · 0 fires |
| VISIBILITY | 6 | 7.0% | 0 crashes · 0 fires |
| ELECTRICAL SYSTEM | 3 | 3.5% | 0 crashes · 0 fires |
| AIR BAGS | 1 | 1.2% | 1 crashes · 0 fires |
| SUSPENSION | 1 | 1.2% | 0 crashes · 0 fires |
| UNKNOWN OR OTHER | 11 | 12.8% | 0 crashes · 0 fires |
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
- Campaign 16V777000 was reported 1,339 days after the first earlier complaint mapped to its component.
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2010-Q4 | Owner reports | 1 | |
| 2011-Q1 | Owner reports | 1 | |
| 2011-Q2 | Owner reports | 1 | |
| 2012-Q4 | Owner reports | 1 | |
| 2013-Q1 | Owner reports | 2 | |
| 2013-Q2 | Owner reports | 6 | |
| 2013-Q3 | Owner reports | 18 | |
| 2013-Q4 | Owner reports | 3 | |
| 2014-Q1 | Owner reports | 1 | |
| 2014-Q2 | Owner reports | 2 | |
| 2014-Q3 | Owner reports | 2 | |
| 2014-Q4 | Owner reports | 2 | |
| 2015-Q1 | Owner reports | 3 | |
| 2015-Q4 | Owner reports | 1 | |
| 2016-Q1 | Owner reports | 2 | |
| 2016-Q3 | Owner reports | 4 | |
| 2016-Q4 | Owner reports | 1 | |
| 2017-Q1 | Owner reports | 3 | |
| 2017-Q2 | Owner reports | 2 | |
| 2017-Q4 | Owner reports | 1 | |
| 2018-Q1 | Owner reports | 4 | |
| 2018-Q2 | Owner reports | 7 | |
| 2018-Q4 | Owner reports | 1 | |
| 2019-Q1 | Owner reports | 1 | |
| 2019-Q3 | Owner reports | 1 | |
| 2020-Q4 | Owner reports | 3 | |
| 2021-Q3 | Owner reports | 2 | |
| 2021-Q4 | Owner reports | 1 | |
| 2022-Q1 | Owner reports | 1 | |
| 2022-Q2 | Owner reports | 1 | |
| 2023-Q1 | Owner reports | 1 | |
| 2023-Q3 | Owner reports | 2 | |
| 2025-Q1 | Owner reports | 1 | |
| 2026-Q1 | Owner reports | 2 | |
| 2026-Q2 | Owner reports | 1 | |
| Recall campaign | 1 | 14V284000 | |
| Recall campaign | 1 | 15E045000 | |
| Recall campaign | 1 | 16V777000 | |
| Defect investigation | 1 | PE11016 | |
| Defect investigation | 1 | PE13003 | |
| Defect investigation | 1 | DP15001 | |
| Defect investigation | 1 | DP15001 | |
| Defect investigation | 1 | DP22005 |
Safety Recalls (3)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 14V284000
- Report date
- Component:
- STEERING
- Consequence:
- If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
- Remedy:
- Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
-
Manufacturer action
Recall campaign 15E045000
- Report date
- Component:
- SUSPENSION
- Consequence:
- Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
- Remedy:
- Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
-
Manufacturer action
Recall campaign 16V777000
- Report date
- Component:
- FUEL SYSTEM, GASOLINE
- Consequence:
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy:
- Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
No complaints match the current filters.
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Adjacent Model Years
Immediate preceding and succeeding model year records
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.