2008 MERCURY MILAN — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 448 complaints · 5 recalls
Most-reported system: AIR BAGS (189 complaints · 42.2%)
Safety signals:
  • Crashes 22
  • Fires 1
  • Injuries 8
  • Deaths 1
Compare with 2007 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution AIR BAGS appears in 189 of 448 owner complaints (42.2%) in this vehicle snapshot. AIR BAGS: 189 complaints, 42.2% of reports AIR BAGS 189 · 42.2% · 4 crash reports SERVICE BRAKES: 189 complaints, 42.2% of reports SERVICE BRAKES 189 · 42.2% · 13 crash reports 1 fire reports VEHICLE SPEED CONTROL: 14 complaints, 3.1% of reports VEHICLE SPEED CONTROL 14 · 3.1% · 3 crash reports POWER TRAIN: 9 complaints, 2.0% of reports POWER TRAIN 9 · 2.0% STRUCTURE: 7 complaints, 1.6% of reports STRUCTURE 7 · 1.6% ENGINE: 6 complaints, 1.3% of reports ENGINE 6 · 1.3% FUEL SYSTEM: 6 complaints, 1.3% of reports FUEL SYSTEM 6 · 1.3% STEERING: 4 complaints, 0.9% of reports STEERING 4 · 0.9% ELECTRICAL SYSTEM: 3 complaints, 0.7% of reports ELECTRICAL SYSTEM 3 · 0.7% UNKNOWN OR OTHER: 43 complaints, 9.6% of reports UNKNOWN OR OTHER 43 · 9.6% · 1 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
AIR BAGS 189 42.2% 4 crashes · 0 fires
SERVICE BRAKES 189 42.2% 13 crashes · 1 fires
VEHICLE SPEED CONTROL 14 3.1% 3 crashes · 0 fires
POWER TRAIN 9 2.0% 0 crashes · 0 fires
STRUCTURE 7 1.6% 0 crashes · 0 fires
ENGINE 6 1.3% 0 crashes · 0 fires
FUEL SYSTEM 6 1.3% 0 crashes · 0 fires
STEERING 4 0.9% 0 crashes · 0 fires
ELECTRICAL SYSTEM 3 0.7% 0 crashes · 0 fires
UNKNOWN OR OTHER 43 9.6% 1 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jan 2008; the first recall shown was reported in May 2014. 2008-Q1: 2 owner reports 2 2008-Q3: 1 owner reports 1 2010-Q1: 2 owner reports 2 2010-Q3: 1 owner reports 1 2010-Q4: 3 owner reports 3 2011-Q1: 1 owner reports 1 2011-Q2: 1 owner reports 1 2011-Q3: 3 owner reports 3 2011-Q4: 1 owner reports 1 2012-Q3: 2 owner reports 2 2013-Q1: 2 owner reports 2 2013-Q2: 1 owner reports 1 2013-Q3: 6 owner reports 6 2013-Q4: 1 owner reports 1 2014-Q1: 5 owner reports 5 2014-Q2: 6 owner reports 6 2014-Q3: 7 owner reports 7 2015-Q1: 3 owner reports 3 2015-Q2: 5 owner reports 5 2015-Q3: 4 owner reports 4 2015-Q4: 7 owner reports 7 2016-Q1: 3 owner reports 3 2016-Q2: 5 owner reports 5 2016-Q3: 12 owner reports 12 2016-Q4: 32 owner reports 32 2017-Q1: 35 owner reports 35 2017-Q2: 16 owner reports 16 2017-Q3: 28 owner reports 28 2017-Q4: 96 owner reports 96 2018-Q1: 24 owner reports 24 2018-Q2: 11 owner reports 11 2018-Q3: 22 owner reports 22 2018-Q4: 23 owner reports 23 2019-Q1: 5 owner reports 5 2019-Q2: 3 owner reports 3 2019-Q3: 3 owner reports 3 2019-Q4: 5 owner reports 5 2020-Q1: 11 owner reports 11 2020-Q2: 3 owner reports 3 2020-Q3: 7 owner reports 7 2020-Q4: 8 owner reports 8 2021-Q1: 8 owner reports 8 2021-Q2: 6 owner reports 6 2021-Q3: 5 owner reports 5 2021-Q4: 1 owner reports 1 2022-Q1: 3 owner reports 3 2022-Q2: 2 owner reports 2 2022-Q3: 1 owner reports 1 2022-Q4: 1 owner reports 1 2023-Q2: 2 owner reports 2 2023-Q4: 1 owner reports 1 2025-Q1: 1 owner reports 1 2025-Q2: 1 owner reports 1 Owner reports Jan 2008 Apr 2025 Recall campaign 14E028000 ◆ Recall campaign 14E028000 Recall campaign 16V384000 ◆ Recall campaign 16V384000 Recall campaign 17V024000 ◆ Recall campaign 17V024000 Recall campaign 19V904000 ◆ Recall campaign 19V904000 Recall campaign 21V158000 ◆ Recall campaign 21V158000 Investigation PE08060 ● Investigation PE08060 Investigation PE10019 ● Investigation PE10019 Investigation EA12009 ● Investigation EA12009 Investigation PE16017 ● Investigation PE16017 Investigation EA18002 ● Investigation EA18002
  • Campaign 16V384000 was reported 3,065 days after the first earlier complaint mapped to its component.
  • Campaign 17V024000 was reported 3,289 days after the first earlier complaint mapped to its component.
  • Campaign 19V904000 was reported 3,602 days after the first earlier complaint mapped to its component.
  • Campaign 21V158000 was reported 4,809 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2008-Q1 Owner reports 2
2008-Q3 Owner reports 1
2010-Q1 Owner reports 2
2010-Q3 Owner reports 1
2010-Q4 Owner reports 3
2011-Q1 Owner reports 1
2011-Q2 Owner reports 1
2011-Q3 Owner reports 3
2011-Q4 Owner reports 1
2012-Q3 Owner reports 2
2013-Q1 Owner reports 2
2013-Q2 Owner reports 1
2013-Q3 Owner reports 6
2013-Q4 Owner reports 1
2014-Q1 Owner reports 5
2014-Q2 Owner reports 6
2014-Q3 Owner reports 7
2015-Q1 Owner reports 3
2015-Q2 Owner reports 5
2015-Q3 Owner reports 4
2015-Q4 Owner reports 7
2016-Q1 Owner reports 3
2016-Q2 Owner reports 5
2016-Q3 Owner reports 12
2016-Q4 Owner reports 32
2017-Q1 Owner reports 35
2017-Q2 Owner reports 16
2017-Q3 Owner reports 28
2017-Q4 Owner reports 96
2018-Q1 Owner reports 24
2018-Q2 Owner reports 11
2018-Q3 Owner reports 22
2018-Q4 Owner reports 23
2019-Q1 Owner reports 5
2019-Q2 Owner reports 3
2019-Q3 Owner reports 3
2019-Q4 Owner reports 5
2020-Q1 Owner reports 11
2020-Q2 Owner reports 3
2020-Q3 Owner reports 7
2020-Q4 Owner reports 8
2021-Q1 Owner reports 8
2021-Q2 Owner reports 6
2021-Q3 Owner reports 5
2021-Q4 Owner reports 1
2022-Q1 Owner reports 3
2022-Q2 Owner reports 2
2022-Q3 Owner reports 1
2022-Q4 Owner reports 1
2023-Q2 Owner reports 2
2023-Q4 Owner reports 1
2025-Q1 Owner reports 1
2025-Q2 Owner reports 1
Recall campaign 1 14E028000
Recall campaign 1 16V384000
Recall campaign 1 17V024000
Recall campaign 1 19V904000
Recall campaign 1 21V158000
Defect investigation 1 PE08060
Defect investigation 1 PE10019
Defect investigation 1 EA12009
Defect investigation 1 PE16017
Defect investigation 1 EA18002
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (5)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 14E028000

    Report date
    Component:
    Not available in the source record
    Consequence:
    The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
    Remedy:
    Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 16V384000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
    Remedy:
    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 17V024000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
    Remedy:
    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 19V904000

    Report date
    Component:
    SERVICE BRAKES, HYDRAULIC
    Consequence:
    If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
    Remedy:
    Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 21V158000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
    Remedy:
    Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 448 complaints · page 1 of 18

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources