2014 RAM 2500 — Owner-Reported Problems
Verdict & Safety Summary
- Crashes 13
- Fires 4
- Injuries 4
- Deaths 0
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| STEERING | 73 | 21.7% | 1 crashes · 0 fires |
| POWER TRAIN | 44 | 13.1% | 4 crashes · 0 fires |
| ENGINE | 36 | 10.7% | 0 crashes · 1 fires |
| SUSPENSION | 30 | 8.9% | 0 crashes · 0 fires |
| ELECTRICAL SYSTEM | 28 | 8.3% | 0 crashes · 2 fires |
| VEHICLE SPEED CONTROL | 24 | 7.1% | 1 crashes · 0 fires |
| FUEL SYSTEM | 20 | 6.0% | 1 crashes · 1 fires |
| SERVICE BRAKES | 12 | 3.6% | 0 crashes · 0 fires |
| STRUCTURE | 10 | 3.0% | 0 crashes · 0 fires |
| UNKNOWN OR OTHER | 50 | 14.9% | 2 crashes · 0 fires |
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
- Campaign 14V635000 was reported 75 days after the first earlier complaint mapped to its component.
- Campaign 15V461000 was reported 460 days after the first earlier complaint mapped to its component.
- Campaign 17V562000 was reported 1,145 days after the first earlier complaint mapped to its component.
- Campaign 17V821000 was reported 1,245 days after the first earlier complaint mapped to its component.
- Campaign 18V332000 was reported 1,466 days after the first earlier complaint mapped to its component.
- Campaign 18E096000 was reported 1,535 days after the first earlier complaint mapped to its component.
- Campaign 19V021000 was reported 1,636 days after the first earlier complaint mapped to its component.
- Campaign 19V347000 was reported 1,846 days after the first earlier complaint mapped to its component.
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2013-Q4 | Owner reports | 1 | |
| 2014-Q2 | Owner reports | 8 | |
| 2014-Q3 | Owner reports | 19 | |
| 2014-Q4 | Owner reports | 9 | |
| 2015-Q1 | Owner reports | 14 | |
| 2015-Q2 | Owner reports | 8 | |
| 2015-Q3 | Owner reports | 11 | |
| 2015-Q4 | Owner reports | 26 | |
| 2016-Q1 | Owner reports | 31 | |
| 2016-Q2 | Owner reports | 11 | |
| 2016-Q3 | Owner reports | 8 | |
| 2016-Q4 | Owner reports | 12 | |
| 2017-Q1 | Owner reports | 8 | |
| 2017-Q2 | Owner reports | 6 | |
| 2017-Q3 | Owner reports | 7 | |
| 2017-Q4 | Owner reports | 5 | |
| 2018-Q1 | Owner reports | 11 | |
| 2018-Q2 | Owner reports | 10 | |
| 2018-Q3 | Owner reports | 7 | |
| 2018-Q4 | Owner reports | 8 | |
| 2019-Q1 | Owner reports | 8 | |
| 2019-Q2 | Owner reports | 14 | |
| 2019-Q3 | Owner reports | 6 | |
| 2019-Q4 | Owner reports | 5 | |
| 2020-Q1 | Owner reports | 8 | |
| 2020-Q2 | Owner reports | 5 | |
| 2020-Q3 | Owner reports | 11 | |
| 2020-Q4 | Owner reports | 4 | |
| 2021-Q1 | Owner reports | 4 | |
| 2021-Q2 | Owner reports | 2 | |
| 2021-Q3 | Owner reports | 2 | |
| 2021-Q4 | Owner reports | 4 | |
| 2022-Q1 | Owner reports | 3 | |
| 2022-Q3 | Owner reports | 2 | |
| 2022-Q4 | Owner reports | 1 | |
| 2023-Q1 | Owner reports | 3 | |
| 2023-Q2 | Owner reports | 3 | |
| 2023-Q3 | Owner reports | 2 | |
| 2023-Q4 | Owner reports | 4 | |
| 2024-Q1 | Owner reports | 4 | |
| 2024-Q2 | Owner reports | 1 | |
| 2024-Q3 | Owner reports | 5 | |
| 2024-Q4 | Owner reports | 4 | |
| 2025-Q1 | Owner reports | 2 | |
| 2025-Q2 | Owner reports | 1 | |
| 2025-Q3 | Owner reports | 2 | |
| 2025-Q4 | Owner reports | 1 | |
| 2026-Q1 | Owner reports | 3 | |
| 2026-Q2 | Owner reports | 1 | |
| 2026-Q3 | Owner reports | 1 | |
| Recall campaign | 1 | 13V486000 | |
| Recall campaign | 1 | 14V635000 | |
| Recall campaign | 1 | 15V459000 | |
| Recall campaign | 1 | 15V460000 | |
| Recall campaign | 1 | 15V461000 | |
| Recall campaign | 1 | 15V541000 | |
| Recall campaign | 1 | 16E041000 | |
| Recall campaign | 1 | 17V302000 | |
| Recall campaign | 1 | 17V499000 | |
| Recall campaign | 1 | 17V562000 | |
| Recall campaign | 1 | 17V821000 | |
| Recall campaign | 1 | 17V824000 | |
| Recall campaign | 1 | 18V332000 | |
| Recall campaign | 1 | 18E096000 | |
| Recall campaign | 1 | 19V021000 | |
| Recall campaign | 1 | 19V347000 | |
| Defect investigation | 1 | RQ15004 | |
| Defect investigation | 1 | PE18016 | |
| Defect investigation | 1 | EA19004 | |
| Defect investigation | 1 | RQ25003 |
Safety Recalls (16)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 13V486000
- Report date
- Component:
- ELECTRICAL SYSTEM
- Consequence:
- Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
- Remedy:
- Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.
-
Manufacturer action
Recall campaign 14V635000
- Report date
- Component:
- ENGINE AND ENGINE COOLING
- Consequence:
- If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
- Remedy:
- Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
-
Manufacturer action
Recall campaign 15V459000
- Report date
- Component:
- AIR BAGS
- Consequence:
- This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
- Remedy:
- Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
-
Manufacturer action
Recall campaign 15V460000
- Report date
- Component:
- AIR BAGS
- Consequence:
- Air bags that unexpectedly deploy increase the risk of a crash or injury.
- Remedy:
- Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
-
Manufacturer action
Recall campaign 15V461000
- Report date
- Component:
- EQUIPMENT
- Consequence:
- Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
- Remedy:
- Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
-
Manufacturer action
Recall campaign 15V541000
- Report date
- Component:
- Not available in the source record
- Consequence:
- If the bracket components separate from the frame, the vehicle may be more difficult to steer and control, increasing the risk of a crash.
- Remedy:
- Chrysler will notify owners, and dealers will inspect and install a reinforcement bracket over the front track bar bracket. This recall began on February 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R46.
-
Manufacturer action
Recall campaign 16E041000
- Report date
- Component:
- Not available in the source record
- Consequence:
- If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
- Remedy:
- Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
-
Manufacturer action
Recall campaign 17V302000
- Report date
- Component:
- Not available in the source record
- Consequence:
- If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
- Remedy:
- Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
-
Manufacturer action
Recall campaign 17V499000
- Report date
- Component:
- Not available in the source record
- Consequence:
- If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.
- Remedy:
- AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.
-
Manufacturer action
Recall campaign 17V562000
- Report date
- Component:
- ENGINE AND ENGINE COOLING
- Consequence:
- The leaking water pump can increase the risk of an engine compartment fire.
- Remedy:
- Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
-
Manufacturer action
Recall campaign 17V821000
- Report date
- Component:
- POWER TRAIN
- Consequence:
- Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
- Remedy:
- Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
-
Manufacturer action
Recall campaign 17V824000
- Report date
- Component:
- Not available in the source record
- Consequence:
- If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
- Remedy:
- Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
-
Manufacturer action
Recall campaign 18E096000
- Report date
- Component:
- STEERING
- Consequence:
- The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
- Remedy:
- Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
-
Manufacturer action
Recall campaign 18V332000
- Report date
- Component:
- ELECTRICAL SYSTEM
- Consequence:
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Remedy:
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
-
Manufacturer action
Recall campaign 19V021000
- Report date
- Component:
- STEERING
- Consequence:
- A drag link separation can cause a loss of steering control, increasing the risk of crash.
- Remedy:
- Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
-
Manufacturer action
Recall campaign 19V347000
- Report date
- Component:
- LATCHES/LOCKS/LINKAGES
- Consequence:
- If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
- Remedy:
- Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Adjacent Model Years
Immediate preceding and succeeding model year records
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.