2015 RAM Promaster City Problems: Transmission / driveline (27 Complaints)

The most-reported problem on the 2015 RAM Promaster City is Transmission / driveline (48% of 27 owner reports). There are 4 safety recalls. Check the VIN and inspect Transmission / driveline — this is the NHTSA file, not a score.

NHTSA Office of Defects Investigation Snapshot 2026-09-07 27 complaints · 4 recalls

What problems show up on the 2015 RAM Promaster City?

13 of 27 filings named Transmission / driveline (48% of the file). That is what owners wrote, not a shop diagnosis of the vehicle in the driveway.

Second is Engine (6 reports).

There are 4 official safety recalls on this year. They were filed about Electrical. Check the VIN at nhtsa.gov — a campaign on this page can still be open on a specific truck.

The previous year is not published here. Use the year list to jump around.

What to check before you buy a 2015 RAM Promaster City

A useful visit to this page takes five minutes. YearTell does not score years and cannot see the vehicle in front of you.

  1. Look up the VIN for open recalls at nhtsa.gov. This year has 4 campaigns on file below.
  2. Transmission / driveline. Have a shop drive it and check the transmission: hard or delayed shifts, burnt-smelling fluid, and 4WD engagement if equipped.
  3. Engine. Have a shop check for oil consumption, coolant leaks, rough idle and unusual engine noise.
  4. Electrical. Have a shop scan for stored codes and check battery, charging and any warning lights that stay on.
  5. Skim a few owner reports below for Transmission / driveline. Look for the same symptom repeating.
  6. Take that list to a mechanic. Do not turn the complaint total into a score.

What owners reported

System named most often: Transmission / driveline 13 complaints · 48.2% of the file
Crashes, fires, injuries and deaths in those filings:
  • Crashes 1
  • Fires 0
  • Injuries 0
  • Deaths 0
All RAM Promaster City years →
NHTSA Consumer Complaints Snapshot 2026-09-07 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Which systems owners named

Share of owner complaints filed against each vehicle system. These shares are not adjusted for how many vehicles were sold.

Which systems owners named Transmission / driveline (POWER TRAIN) appears in 13 of 27 owner complaints (48.2%) in this vehicle snapshot. Transmission / driveline (POWER TRAIN): 13 complaints, 48.2% of reports Transmission / driveline (POWER TRAIN) 1 crash reports 13 · 48.2% Engine (ENGINE): 6 complaints, 22.2% of reports Engine (ENGINE) 6 · 22.2% Electrical (ELECTRICAL SYSTEM): 2 complaints, 7.4% of reports Electrical (ELECTRICAL SYSTEM) 2 · 7.4% Lights (EXTERIOR LIGHTING): 1 complaints, 3.7% of reports Lights (EXTERIOR LIGHTING) 1 · 3.7% Fuel system (FUEL SYSTEM): 1 complaints, 3.7% of reports Fuel system (FUEL SYSTEM) 1 · 3.7% Steering (STEERING): 1 complaints, 3.7% of reports Steering (STEERING) 1 · 3.7% Suspension (SUSPENSION): 1 complaints, 3.7% of reports Suspension (SUSPENSION) 1 · 3.7% Cruise / speed control (VEHICLE SPEED CONTROL): 1 complaints, 3.7% of reports Cruise / speed control (VEHICLE SPEED CONTROL) 1 · 3.7% Unclassified NHTSA leftover: 2 complaints, 7.4% of reports Unclassified NHTSA leftover 2 · 7.4% 0% 25% 50% 75% 100%

“Unclassified NHTSA leftover” is not a car part. It is a filing bucket and always sits last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
Transmission / driveline (POWER TRAIN) 13 48.2% 1 crashes · 0 fires
Engine (ENGINE) 6 22.2% 0 crashes · 0 fires
Electrical (ELECTRICAL SYSTEM) 2 7.4% 0 crashes · 0 fires
Lights (EXTERIOR LIGHTING) 1 3.7% 0 crashes · 0 fires
Fuel system (FUEL SYSTEM) 1 3.7% 0 crashes · 0 fires
Steering (STEERING) 1 3.7% 0 crashes · 0 fires
Suspension (SUSPENSION) 1 3.7% 0 crashes · 0 fires
Cruise / speed control (VEHICLE SPEED CONTROL) 1 3.7% 0 crashes · 0 fires
Unclassified NHTSA leftover 2 7.4% 0 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-09-07 Open source record

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

When reports and recalls showed up

When owners filed reports, and when recall campaigns showed up.

When reports and recalls showed up Owner reports in this snapshot begin in Jul 2016; the first recall shown was reported in Apr 2016. 2016-Q3: 3 owner reports 3 2016-Q4: 1 owner reports 1 2017-Q1: 3 owner reports 3 2017-Q3: 1 owner reports 1 2017-Q4: 2 owner reports 2 2018-Q2: 2 owner reports 2 2018-Q4: 1 owner reports 1 2019-Q1: 2 owner reports 2 2019-Q3: 3 owner reports 3 2019-Q4: 1 owner reports 1 2020-Q1: 1 owner reports 1 2020-Q2: 1 owner reports 1 2020-Q3: 1 owner reports 1 2021-Q3: 2 owner reports 2 2021-Q4: 1 owner reports 1 2022-Q2: 1 owner reports 1 2025-Q1: 1 owner reports 1 Owner reports Apr 2016 Jan 2025 Recall campaign 16E039000 ◆ Recall campaign 16E039000 Recall campaign 16V253000 ◆ Recall campaign 16V253000 Recall campaign 17V601000 ◆ Recall campaign 17V601000 Recall campaign 17V824000 ◆ Recall campaign 17V824000
View timeline records as a table
Date Record type Count Record identifier
2016-Q3 Owner reports 3
2016-Q4 Owner reports 1
2017-Q1 Owner reports 3
2017-Q3 Owner reports 1
2017-Q4 Owner reports 2
2018-Q2 Owner reports 2
2018-Q4 Owner reports 1
2019-Q1 Owner reports 2
2019-Q3 Owner reports 3
2019-Q4 Owner reports 1
2020-Q1 Owner reports 1
2020-Q2 Owner reports 1
2020-Q3 Owner reports 1
2021-Q3 Owner reports 2
2021-Q4 Owner reports 1
2022-Q2 Owner reports 1
2025-Q1 Owner reports 1
Recall campaign 1 16E039000
Recall campaign 1 16V253000
Recall campaign 1 17V601000
Recall campaign 1 17V824000
NHTSA Safety Recalls Snapshot 2026-09-06 Open source record

Safety Recalls (4)

Official campaigns. Each one says what could go wrong and what the dealer was told to fix.

In short, these campaigns were filed about Electrical.

  1. Recall campaign 16E039000

    Electrical

    Report date
    Component:
    Electrical (ELECTRICAL SYSTEM)
    Consequence:
    Trailer brake lights that are inoperative can increase the risk of a crash.
    Remedy:
    Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the Trailer Tow Light Control Modules, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S29.
    View authoritative NHTSA record →

  2. Recall campaign 16V253000

    Electrical

    Report date
    Component:
    Electrical (ELECTRICAL SYSTEM)
    Consequence:
    Trailer brake lights that are inoperative can increase the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.
    View authoritative NHTSA record →

  3. Recall campaign 17V601000

    Safety recall 17V601000

    Report date
    Component:
    Unclassified NHTSA leftover
    Consequence:
    The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.
    View authoritative NHTSA record →

  4. Recall campaign 17V824000

    Safety recall 17V824000

    Report date
    Component:
    Not available in the source record
    Consequence:
    If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
    Remedy:
    Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-09-07 Open source record

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

What owners actually wrote

Short excerpts from the public NHTSA file. Look for the same symptom repeating.

Data: NHTSA Office of Defects Investigation · snapshot 2026-09-07
Safety incident filters
Showing 10 of 27 complaints · page 1 of 2
2025-01-02Transmission / driveline (POWER TRAIN)Unclassified NHTSA leftover
NHTSA ODI 11633667
CrashFireInjuryDeath
The contact owns a 2015 Ram Promaster City. The contact stated while operating the vehicle, the message "Service Hill Holder" remained illuminated, and the vehicle experienced harsh driving and would not properly shift into gear. The vehicle was taken to the local dealer who reprogrammed the PCM under NHTSA Campaign Number: 16V529000 (POWER TRAIN); but the failure persisted. The contact stated that eventually,y the vehicle failed to start. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 100,000.
2022-04-30Engine (ENGINE)
NHTSA ODI 11462856
CrashFireInjuryDeath
Engine loss power, vehicle will completely shut down as if it did not have a battery, this has happed with in the last 6 months, vehicle will restart after a few minutes, engine light will come on, engine service transmission service and hill holder service warning on dash which has been service by dealer. This is a on and off issue which is a dangerous safety hazard for driver and other vehicles.
2021-10-11Transmission / driveline (POWER TRAIN)
NHTSA ODI 11436257
CrashFireInjuryDeath
Tcm module lost communication from the battery . Causing the car to shift to neutral at stop. Yes it was fixed in 2016 but not fixed correctly . The wires are still corroded . There was a transmission info light came on and went to limp mode
2021-09-02Transmission / driveline (POWER TRAIN)
NHTSA ODI 11431513
CrashFireInjuryDeath
The contact owns a 2015 Ram Promaster City. The contact stated while driving 70 MPH, the contact noticed that the fuel gauge on the instrument cluster was fluctuating. The contact also noticed that the vehicle had lost motive power and felt like the transmission was neutral. The contact attempted to depress the accelerator pedal however, the vehicle failed to respond. The contact pulled over to the side of the roadway and waited for several minutes before restarting the vehicle. The vehicle restarted and the contact attempted to drive back to the residence however, the failure persisted. The vehicle was diagnosed by the local dealer and failure codes for the transmission module were retrieved. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.
2021-07-27Engine (ENGINE)
NHTSA ODI 11426700
CrashFireInjuryDeath
The contact owns a 2015 Ram Pro Master City. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently shifted into neutral. The accelerator pedal became inoperable. The contact coasted the vehicle off the roadway. The vehicle was restarted and worked as designed. The check engine and transmission warning lights were illuminated. The local dealer was contacted and informed the contact that the transmission needed to be flushed. The vehicle was not diagnosed nor repaired. The contact stated that the failure was like NHTSA campaign number: 16V529000 (Power Train) however, the Vin was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.
2020-08-17Suspension (SUSPENSION)
NHTSA ODI 11349900
CrashFireInjuryDeath
CREAKY SUSPENSION. DEALER DIAGNOSIS: CAUSED BY FAULTY SWAY BAR END LINKS.
2020-04-18Transmission / driveline (POWER TRAIN)
NHTSA ODI 11321463
CrashFireInjuryDeath
I PURCHASED VEHICLE USED ON 2/14/2018. CARFAX STATED NO OUTSTANDING RECALLS. AFTER ABOUT ONE YEAR, VERY OCCASIONALLY, WHEN SHIFTING FROM PARK TO DRIVE, THE GEAR WOULD NOT ENGAGE UNTIL THE PROCESS WAS REPEATED. JUST RECENTLY, WHILE HIGHWAY DRIVING, BOTH "SERVICE ENGINE" AND "TRANSMISSION" WARNING LIGHTS APPEARED ON THE DASH. THIS WAS FOLLOWED BY A NEAR TOTAL LOSS OF POWER AND AN OCCASIONAL STALL. THIS OBVIOUSLY CREATED A DANGEROUS SAFETY HAZARD FOR ME AND THE OTHER DRIVERS IN MY AREA. I TOOK THE VEHICLE TO THE LOCAL RAM DEALERSHIP (PEACOCK - BLUFFTON, SC) AND (AFTER 5 DAYS) WAS TOLD I NEEDED A NEW "TRANSAXLE RANGE SENSOR WIRING HARNESS" ($700. +/-) AND A POWERTRAIN SOFTWARE UPDATE (WARRANTY). SOME RESEARCH REVEALED A RECALL BY FIAT-CHRYSLER (8/2016) FOR THE WIRING HARNESS - S55 / NHTSA 16V-529. ACCORDING TO THE DEALER, FIAT-CHRYSLER WILL ONLY HONOR THIS RECALL FOR A PERIOD OF 2 YEARS FROM DATE OF ISSUE. FURTHER RESEARCH REVEALED THAT NHTSA REQUIRES RECALLS BE HONORED FOR A "REASONABLE" AMOUNT OF TIME, SUGGESTING THAT 10 YEARS IS "REASONABLE". THIS IS DAY #8 AS THE VEHICLE REMAINS IN A BAY AT THE DEALERSHIP. I AM LOOKING FROM SOME GUIDANCE ON HOW TO PROCEED.
2020-01-17Engine (ENGINE)
NHTSA ODI 11300206
CrashFireInjuryDeath
VEHICLE WAS JUS IDLING IN PARK I SMELLED LIKE SOMETHING WAS BURNING FEW DAYS LATER VEHICLE RAN HOT AND FAN NO LONGER WORKS
2019-10-16Transmission / driveline (POWER TRAIN)
NHTSA ODI 11268918
CrashFireInjuryDeath
A COVER ON THE TRANSAXLE, AT THE FRONT OF THE ENGINE, WAS DISCOVERED, BY A DEALERSHIP WHILE PERFORMING A RECALL REPAIR OF THE COOLING FAN, TO HAVE A HOLE IN IT AND WAS LEAKING FLUID. IT WAS DISCOVERED IN THE DEALERSHIP'S SHOP. NOW BEING REPAIRED BY A LOCAL REPAIR SHOP.
2019-08-29Transmission / driveline (POWER TRAIN)
NHTSA ODI 11252348
CrashFireInjuryDeath
DRIVING DOWN THE ROAD AT 30MPH THE CHECK ENGINE LIGHT CAME ON AGAIN 1 WEEK AFTER DEALER FIXED THE TRANSMISSION VALVE BODY AND SENSOR. THIS IS AN ON GOING ISSUE SINCE JUNE OF THIS YEAR. CAR HAS BEEN REPAIRED 4 TIMES AND STILL HAVING ISSUES. WHEN THE LIGHT COMES ON THE CAR LOSES POWER. WHEN GAS PEDAL IS PRESSED THERE IS NO RESPONSE. THE RPM MATCHES THE SPEED

Frequently asked questions

What are the most common problems on the 2015 RAM Promaster City?

Owners named Transmission / driveline most often — 13 of 27 reports (48%). That is the NHTSA file, not a diagnosis of every vehicle.

Are there recalls for the 2015 RAM Promaster City?

NHTSA lists 4 safety recall campaigns. They were filed about Electrical. Check the VIN at nhtsa.gov; a campaign on this page can still be open on a specific vehicle.

What should I inspect before buying a 2015 RAM Promaster City?

Look up the VIN for open recalls. Have a shop drive it and check the transmission: hard or delayed shifts, burnt-smelling fluid, and 4WD engagement if equipped. Then skim owner filings for the same symptom and take that list to a mechanic.

Does a high complaint count mean I should skip this year?

No. Counts are reports people chose to file and they are not adjusted for sales volume. YearTell does not publish scores or a list of years to skip. Inspect the vehicle.

EPA Fuel Economy Database Snapshot 2026-08-21 Open source record

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-09-07 Open source record

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Source: NHTSA ODI / recalls, snapshot 2026-09-07. YearTell is not a government agency.

Read our complete data methodology → Sources