2019 RAM Promaster City Problems: Electrical (5 Complaints)

The most-reported problem on the 2019 RAM Promaster City is Electrical (40% of 5 owner reports). There are 1 safety recalls. Check the VIN and inspect Electrical — this is the NHTSA file, not a score.

NHTSA Office of Defects Investigation Snapshot 2026-09-07 5 complaints · 1 recalls

What problems show up on the 2019 RAM Promaster City?

2 of 5 filings named Electrical (40% of the file). That is what owners wrote, not a shop diagnosis of the vehicle in the driveway.

Second is Airbags (1 reports).

There are 1 official safety recalls on this year. They were filed about Lights. Check the VIN at nhtsa.gov — a campaign on this page can still be open on a specific truck.

The 2018 has 16 reports on file; this year has 5. A smaller lifetime total is not a clean bill of health. If you need a fairer comparison, use the equal-time view.

What to check before you buy a 2019 RAM Promaster City

A useful visit to this page takes five minutes. YearTell does not score years and cannot see the vehicle in front of you.

  1. Look up the VIN for open recalls at nhtsa.gov. This year has 1 campaigns on file below.
  2. Electrical. Have a shop scan for stored codes and check battery, charging and any warning lights that stay on.
  3. Airbags. Confirm the airbag light behaves normally and that open airbag recalls are closed.
  4. Steering. Check for play in the wheel, noises on lock and whether it tracks straight.
  5. Skim a few owner reports below for Electrical. Look for the same symptom repeating.
  6. Take that list to a mechanic. Do not turn the complaint total into a score.

What owners reported

System named most often: Electrical 2 complaints · 40.0% of the file
Crashes, fires, injuries and deaths in those filings:
  • Crashes 1
  • Fires 0
  • Injuries 2
  • Deaths 0
NHTSA Consumer Complaints Snapshot 2026-09-07 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Which systems owners named

Share of owner complaints filed against each vehicle system. These shares are not adjusted for how many vehicles were sold.

Which systems owners named Electrical (ELECTRICAL SYSTEM) appears in 2 of 5 owner complaints (40.0%) in this vehicle snapshot. Electrical (ELECTRICAL SYSTEM): 2 complaints, 40.0% of reports Electrical (ELECTRICAL SYSTEM) 2 · 40.0% Airbags (AIR BAGS): 1 complaints, 20.0% of reports Airbags (AIR BAGS) 1 crash reports 1 · 20.0% Steering (STEERING): 1 complaints, 20.0% of reports Steering (STEERING) 1 · 20.0% Body / frame (STRUCTURE): 1 complaints, 20.0% of reports Body / frame (STRUCTURE) 1 · 20.0% Unclassified NHTSA leftover: 1 complaints, 20.0% of reports Unclassified NHTSA leftover 1 · 20.0% 0% 25% 50% 75% 100%

“Unclassified NHTSA leftover” is not a car part. It is a filing bucket and always sits last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
Electrical (ELECTRICAL SYSTEM) 2 40.0% 0 crashes · 0 fires
Airbags (AIR BAGS) 1 20.0% 1 crashes · 0 fires
Steering (STEERING) 1 20.0% 0 crashes · 0 fires
Body / frame (STRUCTURE) 1 20.0% 0 crashes · 0 fires
Unclassified NHTSA leftover 1 20.0% 0 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-09-07 Open source record

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

When reports and recalls showed up

When owners filed reports, and when recall campaigns showed up.

When reports and recalls showed up Owner reports in this snapshot begin in Oct 2019; the first recall shown was reported in Sep 2021. 2019-Q4: 1 owner reports 1 2020-Q2: 1 owner reports 1 2021-Q2: 1 owner reports 1 2022-Q2: 1 owner reports 1 2024-Q1: 1 owner reports 1 Owner reports Oct 2019 Jan 2024 Recall campaign 21V728000 ◆ Recall campaign 21V728000
View timeline records as a table
Date Record type Count Record identifier
2019-Q4 Owner reports 1
2020-Q2 Owner reports 1
2021-Q2 Owner reports 1
2022-Q2 Owner reports 1
2024-Q1 Owner reports 1
Recall campaign 1 21V728000
NHTSA Safety Recalls Snapshot 2026-09-06 Open source record

Safety Recalls (1)

Official campaigns. Each one says what could go wrong and what the dealer was told to fix.

In short, these campaigns were filed about Lights.

  1. Recall campaign 21V728000

    Lights

    Report date
    Component:
    Lights (EXTERIOR LIGHTING)
    Consequence:
    The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
    Remedy:
    Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-09-07 Open source record

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

What owners actually wrote

Short excerpts from the public NHTSA file. Look for the same symptom repeating.

Data: NHTSA Office of Defects Investigation · snapshot 2026-09-07
Safety incident filters
Showing 5 of 5 complaints · page 1 of 1
2024-02-27Electrical (ELECTRICAL SYSTEM)
NHTSA ODI 11574304
CrashFireInjuryDeath
The entire dash went black and is no longer operational.
2022-06-15Body / frame (STRUCTURE)
NHTSA ODI 11469400
CrashFireInjuryDeath
The contact owns a 2019 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the vehicle. The vehicle was taken to the local dealer who cut the tire storage section in order to remove the spare tire. The cause of the failure was not determined. The manufacturer was not yet notified of the failure. The failure mileage was 20,000.
2021-04-26Steering (STEERING)
NHTSA ODI 11414003
CrashFireInjuryDeath
I WAS DESCENDING A STEEP HILL MAKING A LEFT TURN FIRST TIME IT HAPPENED AND I HEARD A NOISE AND I FELT CHATTERING IN THE STEERING WHEEL. SECOND AND THIRD OCCURRED ON FLAT GROUND MAKING 90 DEGREE TURN ALL THREE INCIDENTS HAPPENED ON CITY STREETS.
2020-05-28Electrical (ELECTRICAL SYSTEM)Unclassified NHTSA leftover
NHTSA ODI 11326408
CrashFireInjuryDeath
THE SPEEDOMETER STOPPED WORKING... *TR
2019-12-22Airbags (AIR BAGS)
NHTSA ODI 11290779
CrashFireInjuryDeath
I WAS IN A 40 TO 50 MPH COLLISION ON I-880 FRW IN MILPITAS, CALIFORNIA. FULL FRONT IMPACTED/ FAILURE TO DEPLOY. RAIN , RUSH HOUR , TRAFFIC , ACCIDENT, MY FAULT, I CHANGED LANE TO AVOID ONE ACCIDENT AND SMACKED INTO FAR RIGHT SLOW LANE INTO BACK OF A CAR. MY DODGE, PROMASTER-2019 FAILED TO DEPLOY. I TOOK THE STEERING WHEEL IN THE TEETH , BROKE BOTH MY HANDS. ATTENTION!!! 2019'S ARE NOT YET ON RECALL LIST. PLEASE RESPOND XXXX ACCIDENT (DECEMBER 4, 2019) I CAN ONLY TESTIFY TO MY OWN DIRECT EXPERIENCE WITH VIN/ XXXX. COMMERCIAL VAN 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Frequently asked questions

What are the most common problems on the 2019 RAM Promaster City?

Owners named Electrical most often — 2 of 5 reports (40%). That is the NHTSA file, not a diagnosis of every vehicle.

Are there recalls for the 2019 RAM Promaster City?

NHTSA lists 1 safety recall campaigns. They were filed about Lights. Check the VIN at nhtsa.gov; a campaign on this page can still be open on a specific vehicle.

What should I inspect before buying a 2019 RAM Promaster City?

Look up the VIN for open recalls. Have a shop scan for stored codes and check battery, charging and any warning lights that stay on. Then skim owner filings for the same symptom and take that list to a mechanic.

Does a high complaint count mean I should skip this year?

No. Counts are reports people chose to file and they are not adjusted for sales volume. YearTell does not publish scores or a list of years to skip. Inspect the vehicle.

EPA Fuel Economy Database Snapshot 2026-08-21 Open source record

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-09-07 Open source record

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Source: NHTSA ODI / recalls, snapshot 2026-09-07. YearTell is not a government agency.

Read our complete data methodology → Sources