2025 TESLA MODEL X — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 14 complaints · 3 recalls
Most-reported system: FORWARD COLLISION AVOIDANCE (3 complaints · 21.4%)
Safety signals:
  • Crashes 2
  • Fires 0
  • Injuries 1
  • Deaths 0
Compare with 2024 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution FORWARD COLLISION AVOIDANCE appears in 3 of 14 owner complaints (21.4%) in this vehicle snapshot. FORWARD COLLISION AVOIDANCE: 3 complaints, 21.4% of reports FORWARD COLLISION AVOIDANCE 3 · 21.4% · 1 crash reports ELECTRICAL SYSTEM: 2 complaints, 14.3% of reports ELECTRICAL SYSTEM 2 · 14.3% · 1 crash reports EXTERIOR LIGHTING: 1 complaints, 7.1% of reports EXTERIOR LIGHTING 1 · 7.1% SEAT BELTS: 1 complaints, 7.1% of reports SEAT BELTS 1 · 7.1% SERVICE BRAKES: 1 complaints, 7.1% of reports SERVICE BRAKES 1 · 7.1% STEERING: 1 complaints, 7.1% of reports STEERING 1 · 7.1% STRUCTURE: 1 complaints, 7.1% of reports STRUCTURE 1 · 7.1% VISIBILITY: 1 complaints, 7.1% of reports VISIBILITY 1 · 7.1% UNKNOWN OR OTHER: 7 complaints, 50.0% of reports UNKNOWN OR OTHER 7 · 50.0% · 1 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
FORWARD COLLISION AVOIDANCE 3 21.4% 1 crashes · 0 fires
ELECTRICAL SYSTEM 2 14.3% 1 crashes · 0 fires
EXTERIOR LIGHTING 1 7.1% 0 crashes · 0 fires
SEAT BELTS 1 7.1% 0 crashes · 0 fires
SERVICE BRAKES 1 7.1% 0 crashes · 0 fires
STEERING 1 7.1% 0 crashes · 0 fires
STRUCTURE 1 7.1% 0 crashes · 0 fires
VISIBILITY 1 7.1% 0 crashes · 0 fires
UNKNOWN OR OTHER 7 50.0% 1 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jan 2025; the first recall shown was reported in Dec 2024. 2025-Q1: 1 owner reports 1 2025-Q2: 2 owner reports 2 2025-Q3: 5 owner reports 5 2025-Q4: 3 owner reports 3 2026-Q1: 2 owner reports 2 2026-Q3: 1 owner reports 1 Owner reports Dec 2024 Jul 2026 Recall campaign 24V967000 ◆ Recall campaign 24V967000 Recall campaign 25V002000 ◆ Recall campaign 25V002000 Recall campaign 25V172000 ◆ Recall campaign 25V172000 Investigation PE24033 ● Investigation PE24033 Investigation AQ25002 ● Investigation AQ25002 Investigation PE25012 ● Investigation PE25012 Investigation EA26002 ● Investigation EA26002
View timeline records as a table
Date Record type Count Record identifier
2025-Q1 Owner reports 1
2025-Q2 Owner reports 2
2025-Q3 Owner reports 5
2025-Q4 Owner reports 3
2026-Q1 Owner reports 2
2026-Q3 Owner reports 1
Recall campaign 1 24V967000
Recall campaign 1 25V002000
Recall campaign 1 25V172000
Defect investigation 1 PE24033
Defect investigation 1 AQ25002
Defect investigation 1 PE25012
Defect investigation 1 EA26002
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (3)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 24V967000

    Report date
    Component:
    AIR BAGS
    Consequence:
    A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.
    Remedy:
    Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 25V002000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
    Remedy:
    Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 25V172000

    Report date
    Component:
    Not available in the source record
    Consequence:
    An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.
    Remedy:
    Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 14 complaints · page 1 of 1

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources