2017 TOYOTA HIGHLANDER — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 264 complaints · 4 recalls
Most-reported system: POWER TRAIN (59 complaints · 22.4%)
Safety signals:
  • Crashes 18
  • Fires 2
  • Injuries 26
  • Deaths 0
Compare with 2016 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution POWER TRAIN appears in 59 of 264 owner complaints (22.4%) in this vehicle snapshot. POWER TRAIN: 59 complaints, 22.4% of reports POWER TRAIN 59 · 22.4% FUEL SYSTEM: 30 complaints, 11.4% of reports FUEL SYSTEM 30 · 11.4% · 1 crash reports ENGINE: 29 complaints, 11.0% of reports ENGINE 29 · 11.0% ELECTRICAL SYSTEM: 20 complaints, 7.6% of reports ELECTRICAL SYSTEM 20 · 7.6% · 1 fire reports VISIBILITY: 16 complaints, 6.1% of reports VISIBILITY 16 · 6.1% · 1 crash reports SERVICE BRAKES: 13 complaints, 4.9% of reports SERVICE BRAKES 13 · 4.9% · 1 crash reports VEHICLE SPEED CONTROL: 9 complaints, 3.4% of reports VEHICLE SPEED CONTROL 9 · 3.4% · 2 crash reports AIR BAGS: 7 complaints, 2.7% of reports AIR BAGS 7 · 2.7% · 4 crash reports WHEELS: 7 complaints, 2.7% of reports WHEELS 7 · 2.7% UNKNOWN OR OTHER: 79 complaints, 29.9% of reports UNKNOWN OR OTHER 79 · 29.9% · 8 crash reports 1 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
POWER TRAIN 59 22.4% 0 crashes · 0 fires
FUEL SYSTEM 30 11.4% 1 crashes · 0 fires
ENGINE 29 11.0% 0 crashes · 0 fires
ELECTRICAL SYSTEM 20 7.6% 0 crashes · 1 fires
VISIBILITY 16 6.1% 1 crashes · 0 fires
SERVICE BRAKES 13 4.9% 1 crashes · 0 fires
VEHICLE SPEED CONTROL 9 3.4% 2 crashes · 0 fires
AIR BAGS 7 2.7% 4 crashes · 0 fires
WHEELS 7 2.7% 0 crashes · 0 fires
UNKNOWN OR OTHER 79 29.9% 8 crashes · 1 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jan 2017; the first recall shown was reported in May 2017. 2017-Q1: 2 owner reports 2 2017-Q2: 6 owner reports 6 2017-Q3: 10 owner reports 10 2017-Q4: 12 owner reports 12 2018-Q1: 5 owner reports 5 2018-Q2: 4 owner reports 4 2018-Q3: 12 owner reports 12 2018-Q4: 7 owner reports 7 2019-Q1: 7 owner reports 7 2019-Q2: 5 owner reports 5 2019-Q3: 8 owner reports 8 2019-Q4: 7 owner reports 7 2020-Q1: 7 owner reports 7 2020-Q2: 2 owner reports 2 2020-Q3: 5 owner reports 5 2020-Q4: 6 owner reports 6 2021-Q1: 16 owner reports 16 2021-Q2: 6 owner reports 6 2021-Q3: 7 owner reports 7 2021-Q4: 11 owner reports 11 2022-Q1: 2 owner reports 2 2022-Q2: 3 owner reports 3 2022-Q3: 5 owner reports 5 2022-Q4: 4 owner reports 4 2023-Q1: 7 owner reports 7 2023-Q2: 2 owner reports 2 2023-Q3: 11 owner reports 11 2023-Q4: 9 owner reports 9 2024-Q1: 11 owner reports 11 2024-Q2: 4 owner reports 4 2024-Q3: 4 owner reports 4 2024-Q4: 3 owner reports 3 2025-Q1: 4 owner reports 4 2025-Q2: 8 owner reports 8 2025-Q3: 6 owner reports 6 2025-Q4: 11 owner reports 11 2026-Q1: 10 owner reports 10 2026-Q2: 12 owner reports 12 2026-Q3: 3 owner reports 3 Owner reports Jan 2017 Jul 2026 Recall campaign 17V295000 ◆ Recall campaign 17V295000 Recall campaign 17V520000 ◆ Recall campaign 17V520000 Recall campaign 18E107000 ◆ Recall campaign 18E107000 Recall campaign 20V682000 ◆ Recall campaign 20V682000 Investigation DP22005 ● Investigation DP22005
  • Campaign 20V682000 was reported 1,365 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2017-Q1 Owner reports 2
2017-Q2 Owner reports 6
2017-Q3 Owner reports 10
2017-Q4 Owner reports 12
2018-Q1 Owner reports 5
2018-Q2 Owner reports 4
2018-Q3 Owner reports 12
2018-Q4 Owner reports 7
2019-Q1 Owner reports 7
2019-Q2 Owner reports 5
2019-Q3 Owner reports 8
2019-Q4 Owner reports 7
2020-Q1 Owner reports 7
2020-Q2 Owner reports 2
2020-Q3 Owner reports 5
2020-Q4 Owner reports 6
2021-Q1 Owner reports 16
2021-Q2 Owner reports 6
2021-Q3 Owner reports 7
2021-Q4 Owner reports 11
2022-Q1 Owner reports 2
2022-Q2 Owner reports 3
2022-Q3 Owner reports 5
2022-Q4 Owner reports 4
2023-Q1 Owner reports 7
2023-Q2 Owner reports 2
2023-Q3 Owner reports 11
2023-Q4 Owner reports 9
2024-Q1 Owner reports 11
2024-Q2 Owner reports 4
2024-Q3 Owner reports 4
2024-Q4 Owner reports 3
2025-Q1 Owner reports 4
2025-Q2 Owner reports 8
2025-Q3 Owner reports 6
2025-Q4 Owner reports 11
2026-Q1 Owner reports 10
2026-Q2 Owner reports 12
2026-Q3 Owner reports 3
Recall campaign 1 17V295000
Recall campaign 1 17V520000
Recall campaign 1 18E107000
Recall campaign 1 20V682000
Defect investigation 1 DP22005
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (4)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 17V295000

    Report date
    Component:
    TIRES
    Consequence:
    A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.
    Remedy:
    Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 17V520000

    Report date
    Component:
    Not available in the source record
    Consequence:
    The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.
    Remedy:
    GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall began September 29, 2017. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 17R3.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 18E107000

    Report date
    Component:
    Not available in the source record
    Consequence:
    The ECM damage may result in the engine stalling, increasing the risk of a crash.
    Remedy:
    Wanda will notify owners, and service centers will replace the windshields, and inspect the ECM for damage, having it replaced, as necessary, free of charge. The recall began January 29, 2019. Owners may contact Wanda customer service at 1-864-281-2760.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 20V682000

    Report date
    Component:
    FUEL SYSTEM, GASOLINE
    Consequence:
    If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
    Remedy:
    Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 264 complaints · page 1 of 11

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources