2020 TOYOTA PRIUS — Owner-Reported Problems
Verdict & Safety Summary
- Crashes 11
- Fires 0
- Injuries 6
- Deaths 0
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| VISIBILITY | 5 | 17.2% | 1 crashes · 0 fires |
| POWER TRAIN | 3 | 10.3% | 1 crashes · 0 fires |
| SERVICE BRAKES | 3 | 10.3% | 2 crashes · 0 fires |
| TIRES | 3 | 10.3% | 0 crashes · 0 fires |
| BACK OVER PREVENTION | 2 | 6.9% | 1 crashes · 0 fires |
| ELECTRICAL SYSTEM | 2 | 6.9% | 0 crashes · 0 fires |
| AIR BAGS | 1 | 3.5% | 1 crashes · 0 fires |
| ENGINE | 1 | 3.5% | 1 crashes · 0 fires |
| EXTERIOR LIGHTING | 1 | 3.5% | 0 crashes · 0 fires |
| UNKNOWN OR OTHER | 12 | 41.4% | 4 crashes · 0 fires |
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2020-Q1 | Owner reports | 3 | |
| 2020-Q2 | Owner reports | 1 | |
| 2020-Q3 | Owner reports | 1 | |
| 2020-Q4 | Owner reports | 5 | |
| 2021-Q1 | Owner reports | 3 | |
| 2021-Q3 | Owner reports | 2 | |
| 2022-Q1 | Owner reports | 1 | |
| 2022-Q2 | Owner reports | 1 | |
| 2022-Q3 | Owner reports | 1 | |
| 2022-Q4 | Owner reports | 2 | |
| 2023-Q2 | Owner reports | 1 | |
| 2023-Q3 | Owner reports | 1 | |
| 2024-Q1 | Owner reports | 2 | |
| 2024-Q3 | Owner reports | 1 | |
| 2025-Q1 | Owner reports | 1 | |
| 2025-Q3 | Owner reports | 3 | |
| Recall campaign | 1 | 19V544000 | |
| Defect investigation | 1 | DP22005 | |
| Defect investigation | 1 | DP22005 |
Safety Recalls (1)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 19V544000
- Report date
- Component:
- Not available in the source record
- Consequence:
- Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.
- Remedy:
- Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
No complaints match the current filters.
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Adjacent Model Years
Immediate preceding and succeeding model year records
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.