2023 TOYOTA PRIUS — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 24 complaints · 4 recalls
Most-reported system: ELECTRICAL SYSTEM (4 complaints · 16.7%)
Safety signals:
  • Crashes 1
  • Fires 0
  • Injuries 1
  • Deaths 1
Compare with 2022 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ELECTRICAL SYSTEM appears in 4 of 24 owner complaints (16.7%) in this vehicle snapshot. ELECTRICAL SYSTEM: 4 complaints, 16.7% of reports ELECTRICAL SYSTEM 4 · 16.7% · 1 crash reports POWER TRAIN: 4 complaints, 16.7% of reports POWER TRAIN 4 · 16.7% WHEELS: 3 complaints, 12.5% of reports WHEELS 3 · 12.5% STRUCTURE: 2 complaints, 8.3% of reports STRUCTURE 2 · 8.3% EXTERIOR LIGHTING: 1 complaints, 4.2% of reports EXTERIOR LIGHTING 1 · 4.2% FORWARD COLLISION AVOIDANCE: 1 complaints, 4.2% of reports FORWARD COLLISION AVOIDANCE 1 · 4.2% SEAT BELTS: 1 complaints, 4.2% of reports SEAT BELTS 1 · 4.2% SERVICE BRAKES: 1 complaints, 4.2% of reports SERVICE BRAKES 1 · 4.2% TIRES: 1 complaints, 4.2% of reports TIRES 1 · 4.2% UNKNOWN OR OTHER: 10 complaints, 41.7% of reports UNKNOWN OR OTHER 10 · 41.7% 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ELECTRICAL SYSTEM 4 16.7% 1 crashes · 0 fires
POWER TRAIN 4 16.7% 0 crashes · 0 fires
WHEELS 3 12.5% 0 crashes · 0 fires
STRUCTURE 2 8.3% 0 crashes · 0 fires
EXTERIOR LIGHTING 1 4.2% 0 crashes · 0 fires
FORWARD COLLISION AVOIDANCE 1 4.2% 0 crashes · 0 fires
SEAT BELTS 1 4.2% 0 crashes · 0 fires
SERVICE BRAKES 1 4.2% 0 crashes · 0 fires
TIRES 1 4.2% 0 crashes · 0 fires
UNKNOWN OR OTHER 10 41.7% 0 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Apr 2023; the first recall shown was reported in Apr 2024. 2023-Q2: 1 owner reports 1 2023-Q3: 1 owner reports 1 2024-Q1: 1 owner reports 1 2024-Q2: 4 owner reports 4 2024-Q3: 2 owner reports 2 2024-Q4: 2 owner reports 2 2025-Q1: 1 owner reports 1 2025-Q3: 3 owner reports 3 2026-Q1: 3 owner reports 3 2026-Q2: 3 owner reports 3 2026-Q3: 3 owner reports 3 Owner reports Apr 2023 Jul 2026 Recall campaign 24V274000 ◆ Recall campaign 24V274000 Recall campaign 24V548000 ◆ Recall campaign 24V548000 Recall campaign 25V744000 ◆ Recall campaign 25V744000 Recall campaign 26V049000 ◆ Recall campaign 26V049000
  • Campaign 24V274000 was reported 312 days after the first earlier complaint mapped to its component.
  • Campaign 24V548000 was reported 333 days after the first earlier complaint mapped to its component.
  • Campaign 26V049000 was reported 963 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2023-Q2 Owner reports 1
2023-Q3 Owner reports 1
2024-Q1 Owner reports 1
2024-Q2 Owner reports 4
2024-Q3 Owner reports 2
2024-Q4 Owner reports 2
2025-Q1 Owner reports 1
2025-Q3 Owner reports 3
2026-Q1 Owner reports 3
2026-Q2 Owner reports 3
2026-Q3 Owner reports 3
Recall campaign 1 24V274000
Recall campaign 1 24V548000
Recall campaign 1 25V744000
Recall campaign 1 26V049000
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (4)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 24V274000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.
    Remedy:
    Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 24V548000

    Report date
    Component:
    EQUIPMENT
    Consequence:
    A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
    Remedy:
    GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 25V744000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
    Remedy:
    Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 26V049000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    A door that unexpectedly opens while the vehicle is moving increases the risk of injury.
    Remedy:
    Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 24 complaints · page 1 of 1

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources