2009 TOYOTA RAV4 — Owner-Reported Problems
Verdict & Safety Summary
- Crashes 52
- Fires 3
- Injuries 16
- Deaths 0
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| VEHICLE SPEED CONTROL | 91 | 28.3% | 29 crashes · 0 fires |
| SUSPENSION | 46 | 14.3% | 0 crashes · 0 fires |
| POWER TRAIN | 27 | 8.4% | 1 crashes · 0 fires |
| ENGINE | 26 | 8.1% | 1 crashes · 1 fires |
| SERVICE BRAKES | 25 | 7.8% | 3 crashes · 0 fires |
| STEERING | 19 | 5.9% | 2 crashes · 0 fires |
| ELECTRICAL SYSTEM | 14 | 4.4% | 1 crashes · 1 fires |
| STRUCTURE | 12 | 3.7% | 1 crashes · 0 fires |
| AIR BAGS | 9 | 2.8% | 6 crashes · 0 fires |
| UNKNOWN OR OTHER | 79 | 24.5% | 11 crashes · 1 fires |
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
- Campaign 09V223000 was reported 16 days after the first earlier complaint mapped to its component.
- Campaign 10V017000 was reported 108 days after the first earlier complaint mapped to its component.
- Campaign 10V035000 was reported 249 days after the first earlier complaint mapped to its component.
- Campaign 10V036000 was reported 249 days after the first earlier complaint mapped to its component.
- Campaign 11V113000 was reported 507 days after the first earlier complaint mapped to its component.
- Campaign 12V491000 was reported 849 days after the first earlier complaint mapped to its component.
- Campaign 13V014000 was reported 1,204 days after the first earlier complaint mapped to its component.
- Campaign 13V383000 was reported 355 days after the first earlier complaint mapped to its component.
- Campaign 14V743000 was reported 1,999 days after the first earlier complaint mapped to its component.
- Campaign 15V689000 was reported 1,956 days after the first earlier complaint mapped to its component.
- Campaign 16V396000 was reported 2,560 days after the first earlier complaint mapped to its component.
- Campaign 16V596000 was reported 1,435 days after the first earlier complaint mapped to its component.
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2009-Q2 | Owner reports | 2 | |
| 2009-Q3 | Owner reports | 3 | |
| 2009-Q4 | Owner reports | 9 | |
| 2010-Q1 | Owner reports | 49 | |
| 2010-Q2 | Owner reports | 26 | |
| 2010-Q3 | Owner reports | 11 | |
| 2010-Q4 | Owner reports | 8 | |
| 2011-Q1 | Owner reports | 6 | |
| 2011-Q2 | Owner reports | 4 | |
| 2011-Q3 | Owner reports | 8 | |
| 2011-Q4 | Owner reports | 5 | |
| 2012-Q1 | Owner reports | 3 | |
| 2012-Q2 | Owner reports | 3 | |
| 2012-Q3 | Owner reports | 6 | |
| 2012-Q4 | Owner reports | 5 | |
| 2013-Q1 | Owner reports | 7 | |
| 2013-Q2 | Owner reports | 6 | |
| 2013-Q3 | Owner reports | 2 | |
| 2013-Q4 | Owner reports | 1 | |
| 2014-Q1 | Owner reports | 7 | |
| 2014-Q2 | Owner reports | 21 | |
| 2014-Q3 | Owner reports | 7 | |
| 2014-Q4 | Owner reports | 3 | |
| 2015-Q1 | Owner reports | 9 | |
| 2015-Q2 | Owner reports | 5 | |
| 2015-Q3 | Owner reports | 8 | |
| 2015-Q4 | Owner reports | 1 | |
| 2016-Q1 | Owner reports | 6 | |
| 2016-Q2 | Owner reports | 4 | |
| 2016-Q3 | Owner reports | 10 | |
| 2016-Q4 | Owner reports | 2 | |
| 2017-Q1 | Owner reports | 12 | |
| 2017-Q2 | Owner reports | 4 | |
| 2017-Q3 | Owner reports | 7 | |
| 2017-Q4 | Owner reports | 3 | |
| 2018-Q1 | Owner reports | 4 | |
| 2018-Q2 | Owner reports | 4 | |
| 2018-Q3 | Owner reports | 3 | |
| 2018-Q4 | Owner reports | 1 | |
| 2019-Q2 | Owner reports | 3 | |
| 2019-Q3 | Owner reports | 3 | |
| 2019-Q4 | Owner reports | 1 | |
| 2020-Q1 | Owner reports | 7 | |
| 2020-Q2 | Owner reports | 1 | |
| 2020-Q3 | Owner reports | 2 | |
| 2020-Q4 | Owner reports | 2 | |
| 2021-Q1 | Owner reports | 2 | |
| 2021-Q4 | Owner reports | 2 | |
| 2022-Q1 | Owner reports | 1 | |
| 2022-Q4 | Owner reports | 1 | |
| 2023-Q1 | Owner reports | 2 | |
| 2023-Q3 | Owner reports | 2 | |
| 2024-Q1 | Owner reports | 2 | |
| 2025-Q3 | Owner reports | 1 | |
| 2025-Q4 | Owner reports | 1 | |
| 2026-Q2 | Owner reports | 4 | |
| Recall campaign | 1 | 09V223000 | |
| Recall campaign | 1 | 10V017000 | |
| Recall campaign | 1 | 10V035000 | |
| Recall campaign | 1 | 10V036000 | |
| Recall campaign | 1 | 11V113000 | |
| Recall campaign | 1 | 12V373000 | |
| Recall campaign | 1 | 12V491000 | |
| Recall campaign | 1 | 13V014000 | |
| Recall campaign | 1 | 13V383000 | |
| Recall campaign | 1 | 14V743000 | |
| Recall campaign | 1 | 15V577000 | |
| Recall campaign | 1 | 15V689000 | |
| Recall campaign | 1 | 16V096000 | |
| Recall campaign | 1 | 16V396000 | |
| Recall campaign | 1 | 16V596000 | |
| Defect investigation | 1 | RQ10003 | |
| Defect investigation | 1 | PE12002 | |
| Defect investigation | 1 | EA12006 |
Safety Recalls (15)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 09V223000
- Report date
- Component:
- EQUIPMENT
- Consequence:
- INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
- Remedy:
- TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
-
Manufacturer action
Recall campaign 10V017000
- Report date
- Component:
- VEHICLE SPEED CONTROL
- Consequence:
- THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.
- Remedy:
- DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
-
Manufacturer action
Recall campaign 10V035000
- Report date
- Component:
- EQUIPMENT
- Consequence:
- THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
- Remedy:
- DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
-
Manufacturer action
Recall campaign 10V036000
- Report date
- Component:
- EQUIPMENT
- Consequence:
- A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
- Remedy:
- DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
-
Manufacturer action
Recall campaign 11V113000
- Report date
- Component:
- VEHICLE SPEED CONTROL
- Consequence:
- A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
- Remedy:
- THE REMEDY IS NOW AVAILABLE. THE SAFETY RECALL BEGAN EARLY APRIL 2011. THE REMEDY WILL INVOLVE MODIFICATION OR REPLACEMENT OF THE ACCELERATOR PEDAL AND REPLACEMENT OF ANY TOYOTA ALL-WEATHER FLOOR MAT. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987.
-
Manufacturer action
Recall campaign 12V373000
- Report date
- Component:
- SUSPENSION
- Consequence:
- Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
- Remedy:
- Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.
-
Manufacturer action
Recall campaign 12V491000
- Report date
- Component:
- VISIBILITY
- Consequence:
- If the switch overheats, it may melt, possibly resulting in a fire.
- Remedy:
- Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
-
Manufacturer action
Recall campaign 13V014000
- Report date
- Component:
- AIR BAGS
- Consequence:
- If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
- Remedy:
- Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
-
Manufacturer action
Recall campaign 13V383000
- Report date
- Component:
- SUSPENSION
- Consequence:
- Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
- Remedy:
- Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.
-
Manufacturer action
Recall campaign 14V743000
- Report date
- Component:
- SEATS
- Consequence:
- Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
- Remedy:
- SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
-
Manufacturer action
Recall campaign 15V577000
- Report date
- Component:
- Not available in the source record
- Consequence:
- Over time, the dripping water may cause corrosion and wear at the joint, potentially resulting in the separation of the wiper linkage. Once this occurs, the wipers would not function, reducing driver visibility and increasing the risk of a crash.
- Remedy:
- Toyota will notify owners, and dealers will replace the water diverter channel. In addition, a new wiper linkage with a wiper motor crank arm will be installed. The wiper linkage will have a protective cover over the wiper linkage joint to minimize water splash and a retainer ring to prevent the wiper arm from separating from the wiper motor. The recall began on November 7, 2016. Owners may contact Toyota's customer service number at 1-800-331-4331.
-
Manufacturer action
Recall campaign 15V689000
- Report date
- Component:
- VISIBILITY
- Consequence:
- If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
- Remedy:
- Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
-
Manufacturer action
Recall campaign 16V096000
- Report date
- Component:
- SEAT BELTS
- Consequence:
- A cut seat belt may not properly restrain the seat occupant, increasing their risk of injury in a crash.
- Remedy:
- Toyota will notify owners, and dealers will install a protector over both rear seat cushion frames, free of charge. The recall began on June 24, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0F.
-
Manufacturer action
Recall campaign 16V396000
- Report date
- Component:
- SEATS
- Consequence:
- If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
- Remedy:
- SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
-
Manufacturer action
Recall campaign 16V596000
- Report date
- Component:
- SUSPENSION
- Consequence:
- Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
- Remedy:
- Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Adjacent Model Years
Immediate preceding and succeeding model year records
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.