2015 TOYOTA VENZA — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 27 complaints · 1 recalls

Verdict & Safety Summary

Most-reported system: AIR BAGS (5 complaints · 18.5%)
Safety signals:
  • Crashes 8
  • Fires 0
  • Injuries 5
  • Deaths 0
NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution AIR BAGS appears in 5 of 27 owner complaints (18.5%) in this vehicle snapshot. AIR BAGS: 5 complaints, 18.5% of reports AIR BAGS 5 · 18.5% · 2 crash reports ENGINE: 2 complaints, 7.4% of reports ENGINE 2 · 7.4% SERVICE BRAKES: 2 complaints, 7.4% of reports SERVICE BRAKES 2 · 7.4% · 1 crash reports VEHICLE SPEED CONTROL: 2 complaints, 7.4% of reports VEHICLE SPEED CONTROL 2 · 7.4% · 2 crash reports STRUCTURE: 1 complaints, 3.7% of reports STRUCTURE 1 · 3.7% SUSPENSION: 1 complaints, 3.7% of reports SUSPENSION 1 · 3.7% VISIBILITY: 1 complaints, 3.7% of reports VISIBILITY 1 · 3.7% UNKNOWN OR OTHER: 15 complaints, 55.6% of reports UNKNOWN OR OTHER 15 · 55.6% · 4 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
AIR BAGS 5 18.5% 2 crashes · 0 fires
ENGINE 2 7.4% 0 crashes · 0 fires
SERVICE BRAKES 2 7.4% 1 crashes · 0 fires
VEHICLE SPEED CONTROL 2 7.4% 2 crashes · 0 fires
STRUCTURE 1 3.7% 0 crashes · 0 fires
SUSPENSION 1 3.7% 0 crashes · 0 fires
VISIBILITY 1 3.7% 0 crashes · 0 fires
UNKNOWN OR OTHER 15 55.6% 4 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jul 2015; the first recall shown was reported in Apr 2021. 2015-Q3: 2 owner reports 2 2015-Q4: 3 owner reports 3 2016-Q1: 1 owner reports 1 2017-Q1: 1 owner reports 1 2017-Q3: 2 owner reports 2 2018-Q1: 1 owner reports 1 2018-Q3: 2 owner reports 2 2018-Q4: 1 owner reports 1 2019-Q1: 1 owner reports 1 2019-Q2: 1 owner reports 1 2020-Q2: 1 owner reports 1 2020-Q3: 1 owner reports 1 2021-Q2: 1 owner reports 1 2021-Q3: 1 owner reports 1 2022-Q2: 1 owner reports 1 2022-Q3: 1 owner reports 1 2022-Q4: 1 owner reports 1 2023-Q4: 1 owner reports 1 2024-Q1: 1 owner reports 1 2025-Q1: 1 owner reports 1 2025-Q3: 1 owner reports 1 2026-Q1: 1 owner reports 1 Owner reports Jul 2015 Jan 2026 Recall campaign 21V257000 ◆ Recall campaign 21V257000
  • Campaign 21V257000 was reported 1,915 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2015-Q3 Owner reports 2
2015-Q4 Owner reports 3
2016-Q1 Owner reports 1
2017-Q1 Owner reports 1
2017-Q3 Owner reports 2
2018-Q1 Owner reports 1
2018-Q3 Owner reports 2
2018-Q4 Owner reports 1
2019-Q1 Owner reports 1
2019-Q2 Owner reports 1
2020-Q2 Owner reports 1
2020-Q3 Owner reports 1
2021-Q2 Owner reports 1
2021-Q3 Owner reports 1
2022-Q2 Owner reports 1
2022-Q3 Owner reports 1
2022-Q4 Owner reports 1
2023-Q4 Owner reports 1
2024-Q1 Owner reports 1
2025-Q1 Owner reports 1
2025-Q3 Owner reports 1
2026-Q1 Owner reports 1
Recall campaign 1 21V257000
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (1)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 21V257000

    Report date
    Component:
    AIR BAGS
    Consequence:
    Damaged wires may cause the air bag sensor to become inoperable, preventing the deployment of the side and curtain air bags on the driver side and increasing the risk of injury during a crash.
    Remedy:
    Dealers will inspect and, if necessary, replace the driver-side front door wire harness, free of charge. Owner notification letters were mailed October 19, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB01/21TA01.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-22
Safety incident filters
Showing 0 of 27 complaints · page 1 of 2

No complaints match the current filters.

EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

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Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-22.

Read our complete data methodology → Sources