2019 VOLKSWAGEN ATLAS — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 466 complaints · 11 recalls
Most-reported system: AIR BAGS (115 complaints · 24.7%)
Safety signals:
  • Crashes 7
  • Fires 0
  • Injuries 10
  • Deaths 0
Compare with 2018 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution AIR BAGS appears in 115 of 466 owner complaints (24.7%) in this vehicle snapshot. AIR BAGS: 115 complaints, 24.7% of reports AIR BAGS 115 · 24.7% · 1 crash reports FORWARD COLLISION AVOIDANCE: 63 complaints, 13.5% of reports FORWARD COLLISION AVOIDANCE 63 · 13.5% · 1 crash reports ELECTRICAL SYSTEM: 34 complaints, 7.3% of reports ELECTRICAL SYSTEM 34 · 7.3% · 1 crash reports SERVICE BRAKES: 33 complaints, 7.1% of reports SERVICE BRAKES 33 · 7.1% · 1 crash reports ENGINE: 29 complaints, 6.2% of reports ENGINE 29 · 6.2% POWER TRAIN: 25 complaints, 5.4% of reports POWER TRAIN 25 · 5.4% · 1 crash reports STEERING: 24 complaints, 5.2% of reports STEERING 24 · 5.2% · 1 crash reports FUEL SYSTEM: 23 complaints, 4.9% of reports FUEL SYSTEM 23 · 4.9% SUSPENSION: 10 complaints, 2.2% of reports SUSPENSION 10 · 2.2% UNKNOWN OR OTHER: 148 complaints, 31.8% of reports UNKNOWN OR OTHER 148 · 31.8% · 2 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
AIR BAGS 115 24.7% 1 crashes · 0 fires
FORWARD COLLISION AVOIDANCE 63 13.5% 1 crashes · 0 fires
ELECTRICAL SYSTEM 34 7.3% 1 crashes · 0 fires
SERVICE BRAKES 33 7.1% 1 crashes · 0 fires
ENGINE 29 6.2% 0 crashes · 0 fires
POWER TRAIN 25 5.4% 1 crashes · 0 fires
STEERING 24 5.2% 1 crashes · 0 fires
FUEL SYSTEM 23 4.9% 0 crashes · 0 fires
SUSPENSION 10 2.2% 0 crashes · 0 fires
UNKNOWN OR OTHER 148 31.8% 2 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2018; the first recall shown was reported in Nov 2018. 2018-Q4: 1 owner reports 1 2019-Q1: 4 owner reports 4 2019-Q2: 5 owner reports 5 2019-Q3: 17 owner reports 17 2019-Q4: 11 owner reports 11 2020-Q1: 9 owner reports 9 2020-Q2: 12 owner reports 12 2020-Q3: 20 owner reports 20 2020-Q4: 11 owner reports 11 2021-Q1: 7 owner reports 7 2021-Q2: 4 owner reports 4 2021-Q3: 6 owner reports 6 2021-Q4: 7 owner reports 7 2022-Q1: 36 owner reports 36 2022-Q2: 21 owner reports 21 2022-Q3: 10 owner reports 10 2022-Q4: 14 owner reports 14 2023-Q1: 10 owner reports 10 2023-Q2: 30 owner reports 30 2023-Q3: 49 owner reports 49 2023-Q4: 34 owner reports 34 2024-Q1: 27 owner reports 27 2024-Q2: 10 owner reports 10 2024-Q3: 14 owner reports 14 2024-Q4: 11 owner reports 11 2025-Q1: 8 owner reports 8 2025-Q2: 21 owner reports 21 2025-Q3: 15 owner reports 15 2025-Q4: 8 owner reports 8 2026-Q1: 10 owner reports 10 2026-Q2: 15 owner reports 15 2026-Q3: 9 owner reports 9 Owner reports Oct 2018 Jul 2026 Recall campaign 18V824000 ◆ Recall campaign 18V824000 Recall campaign 18V904000 ◆ Recall campaign 18V904000 Recall campaign 19V218000 ◆ Recall campaign 19V218000 Recall campaign 19V389000 ◆ Recall campaign 19V389000 Recall campaign 19V614000 ◆ Recall campaign 19V614000 Recall campaign 21V142000 ◆ Recall campaign 21V142000 Recall campaign 22V086000 ◆ Recall campaign 22V086000 Recall campaign 22V152000 ◆ Recall campaign 22V152000 Recall campaign 22V815000 ◆ Recall campaign 22V815000 Recall campaign 23V215000 ◆ Recall campaign 23V215000 Recall campaign 23V671000 ◆ Recall campaign 23V671000 Investigation PE21008 ● Investigation PE21008 Investigation PE23017 ● Investigation PE23017 Investigation EA24004 ● Investigation EA24004
  • Campaign 19V614000 was reported 73 days after the first earlier complaint mapped to its component.
  • Campaign 22V086000 was reported 1,145 days after the first earlier complaint mapped to its component.
  • Campaign 22V152000 was reported 1,101 days after the first earlier complaint mapped to its component.
  • Campaign 22V815000 was reported 465 days after the first earlier complaint mapped to its component.
  • Campaign 23V215000 was reported 1,467 days after the first earlier complaint mapped to its component.
  • Campaign 23V671000 was reported 1,656 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2018-Q4 Owner reports 1
2019-Q1 Owner reports 4
2019-Q2 Owner reports 5
2019-Q3 Owner reports 17
2019-Q4 Owner reports 11
2020-Q1 Owner reports 9
2020-Q2 Owner reports 12
2020-Q3 Owner reports 20
2020-Q4 Owner reports 11
2021-Q1 Owner reports 7
2021-Q2 Owner reports 4
2021-Q3 Owner reports 6
2021-Q4 Owner reports 7
2022-Q1 Owner reports 36
2022-Q2 Owner reports 21
2022-Q3 Owner reports 10
2022-Q4 Owner reports 14
2023-Q1 Owner reports 10
2023-Q2 Owner reports 30
2023-Q3 Owner reports 49
2023-Q4 Owner reports 34
2024-Q1 Owner reports 27
2024-Q2 Owner reports 10
2024-Q3 Owner reports 14
2024-Q4 Owner reports 11
2025-Q1 Owner reports 8
2025-Q2 Owner reports 21
2025-Q3 Owner reports 15
2025-Q4 Owner reports 8
2026-Q1 Owner reports 10
2026-Q2 Owner reports 15
2026-Q3 Owner reports 9
Recall campaign 1 18V824000
Recall campaign 1 18V904000
Recall campaign 1 19V218000
Recall campaign 1 19V389000
Recall campaign 1 19V614000
Recall campaign 1 21V142000
Recall campaign 1 22V086000
Recall campaign 1 22V152000
Recall campaign 1 22V815000
Recall campaign 1 23V215000
Recall campaign 1 23V671000
Defect investigation 1 PE21008
Defect investigation 1 PE23017
Defect investigation 1 EA24004
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (11)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 18V824000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
    Remedy:
    Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 18V904000

    Report date
    Component:
    SUSPENSION
    Consequence:
    If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
    Remedy:
    Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 19V218000

    Report date
    Component:
    AIR BAGS
    Consequence:
    In an event of a side impact crash, an incorrect side airbag may not deploy as intended, increasing the risk of injury.
    Remedy:
    Volkswagen has inspected and replaced the side air bags, free of charge. The recall was completed in April 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Y8.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 19V389000

    Report date
    Component:
    EXTERIOR LIGHTING
    Consequence:
    Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.
    Remedy:
    Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 19V614000

    Report date
    Component:
    FUEL SYSTEM, GASOLINE
    Consequence:
    A fuel leak in the presence of an ignition source increases the risk of a fire. An engine stall can increase the risk of a crash.
    Remedy:
    Volkswagen will notify owners, and dealers will replace the fuel tank, free of charge. The recall began August 30, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20BU.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 21V142000

    Report date
    Component:
    TIRES
    Consequence:
    Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
    Remedy:
    Volkswagen will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. The recall began on March 24, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44R1.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 22V086000

    Report date
    Component:
    EQUIPMENT
    Consequence:
    Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.
    Remedy:
    Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.
    View authoritative NHTSA record →

  8. Manufacturer action

    Recall campaign 22V152000

    Report date
    Component:
    AIR BAGS
    Consequence:
    A delayed air bag deployment can increase the risk of injury.
    Remedy:
    Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.
    View authoritative NHTSA record →

  9. Manufacturer action

    Recall campaign 22V815000

    Report date
    Component:
    TIRES
    Consequence:
    An undetected sudden loss of pressure in all four tires increases the risk of a crash.
    Remedy:
    Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
    View authoritative NHTSA record →

  10. Manufacturer action

    Recall campaign 23V215000

    Report date
    Component:
    AIR BAGS
    Consequence:
    A deactivated passenger air bag increases the risk of injury during a crash.
    Remedy:
    Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.
    View authoritative NHTSA record →

  11. Manufacturer action

    Recall campaign 23V671000

    Report date
    Component:
    AIR BAGS
    Consequence:
    The driver's side impact air bag could deploy improperly or detach in a crash, increasing the risk of injury.
    Remedy:
    Dealers will replace the driver's side impact air bag, free of charge. Owner notification letters were mailed October 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FK.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 466 complaints · page 1 of 19

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources