2012 VOLKSWAGEN CC — Owner-Reported Problems

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

• Campaign 15V483000 was reported 168 days after the first earlier complaint mapped to its component.
• Campaign 16V078000 was reported 358 days after the first earlier complaint mapped to its component.
• Campaign 17V509000 was reported 1,744 days after the first earlier complaint mapped to its component.
• Campaign 18V148000 was reported 1,113 days after the first earlier complaint mapped to its component.

Safety Recalls (6)

Official safety recall campaigns filed with NHTSA

1. Manufacturer action

   Recall campaign 11V312000

   Report date

   Jun 6, 2011

   Component:

   TIRES

   Consequence:

   WITH THE INCORRECT TPMS SENSORS, DRIVERS WILL RECEIVE A CONSTANT WARNING FROM THE TIRE PRESSURE MONITOR SYSTEM. THE SYSTEM ALERTS THE DRIVER BUT, DUE TO INCORRECT TPMS SENSORS, THE SYSTEM CANNOT DETERMINE IF THE VEHICLE TIRES ARE PROPERLY INFLATED. THIS INCREASES THE RISK THAT THE VEHICLE WILL BE DRIVEN WITH ONE OR MORE UNDERINFLATED TIRES, INCREASING THE RISK OF A TIRE FAILURE THAT MAY LEAD TO A CRASH.

   Remedy:

   VOLKSWAGEN WILL REPLACE THE TPMS SENSORS WITH THE PROPER SENSORS TO MAKE THE TPMS SYSTEM OF THE VEHICLES COMPLIANT WITH FMVSS 138. AS OF JUNE 1, 2011, VOLKSWAGEN HAS CONTACTED ALL AFFECTED CUSTOMERS TO SCHEDULE THE REPAIRS FREE OF CHARGE. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

   View authoritative NHTSA record →

2. Manufacturer action

   Recall campaign 15V483000

   Report date

   Aug 4, 2015

   Component:

   AIR BAGS

   Consequence:

   A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

   Remedy:

   Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

   View authoritative NHTSA record →

3. Manufacturer action

   Recall campaign 16V078000

   Report date

   Feb 10, 2016

   Component:

   AIR BAGS

   Consequence:

   In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

   Remedy:

   Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

   View authoritative NHTSA record →

4. Manufacturer action

   Recall campaign 17V509000

   Report date

   Aug 16, 2017

   Component:

   FUEL SYSTEM, GASOLINE

   Consequence:

   If the fuel pump fails, the engine will stall, increasing the risk of a crash.

   Remedy:

   Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.

   View authoritative NHTSA record →

5. Manufacturer action

   Recall campaign 18V148000

   Report date

   Mar 6, 2018

   Component:

   AIR BAGS

   Consequence:

   In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

   Remedy:

   Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.

   View authoritative NHTSA record →

6. Manufacturer action

   Recall campaign 18V329000

   Report date

   May 16, 2018

   Component:

   Not available in the source record

   Consequence:

   If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

   Remedy:

   Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

   View authoritative NHTSA record →