2016 VOLKSWAGEN CC — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 26 complaints · 6 recalls
Most-reported system: FUEL SYSTEM (8 complaints · 30.8%)
Safety signals:
  • Crashes 1
  • Fires 0
  • Injuries 1
  • Deaths 0
Compare with 2015 →
NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution FUEL SYSTEM appears in 8 of 26 owner complaints (30.8%) in this vehicle snapshot. FUEL SYSTEM: 8 complaints, 30.8% of reports FUEL SYSTEM 8 · 30.8% AIR BAGS: 6 complaints, 23.1% of reports AIR BAGS 6 · 23.1% ELECTRICAL SYSTEM: 4 complaints, 15.4% of reports ELECTRICAL SYSTEM 4 · 15.4% EXTERIOR LIGHTING: 2 complaints, 7.7% of reports EXTERIOR LIGHTING 2 · 7.7% POWER TRAIN: 1 complaints, 3.9% of reports POWER TRAIN 1 · 3.9% STRUCTURE: 1 complaints, 3.9% of reports STRUCTURE 1 · 3.9% VEHICLE SPEED CONTROL: 1 complaints, 3.9% of reports VEHICLE SPEED CONTROL 1 · 3.9% · 1 crash reports UNKNOWN OR OTHER: 5 complaints, 19.2% of reports UNKNOWN OR OTHER 5 · 19.2% 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
FUEL SYSTEM 8 30.8% 0 crashes · 0 fires
AIR BAGS 6 23.1% 0 crashes · 0 fires
ELECTRICAL SYSTEM 4 15.4% 0 crashes · 0 fires
EXTERIOR LIGHTING 2 7.7% 0 crashes · 0 fires
POWER TRAIN 1 3.9% 0 crashes · 0 fires
STRUCTURE 1 3.9% 0 crashes · 0 fires
VEHICLE SPEED CONTROL 1 3.9% 1 crashes · 0 fires
UNKNOWN OR OTHER 5 19.2% 0 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2017; the first recall shown was reported in Jun 2016. 2017-Q4: 4 owner reports 4 2018-Q2: 2 owner reports 2 2018-Q3: 2 owner reports 2 2019-Q1: 3 owner reports 3 2019-Q2: 1 owner reports 1 2019-Q4: 3 owner reports 3 2020-Q2: 1 owner reports 1 2021-Q1: 1 owner reports 1 2021-Q2: 1 owner reports 1 2021-Q4: 2 owner reports 2 2022-Q1: 1 owner reports 1 2022-Q3: 1 owner reports 1 2022-Q4: 2 owner reports 2 2023-Q1: 1 owner reports 1 2023-Q2: 1 owner reports 1 Owner reports Jun 2016 Apr 2023 Recall campaign 16V464000 ◆ Recall campaign 16V464000 Recall campaign 17V287000 ◆ Recall campaign 17V287000 Recall campaign 17V509000 ◆ Recall campaign 17V509000 Recall campaign 18V329000 ◆ Recall campaign 18V329000 Recall campaign 19V014000 ◆ Recall campaign 19V014000 Recall campaign 19V535000 ◆ Recall campaign 19V535000
  • Campaign 19V014000 was reported 436 days after the first earlier complaint mapped to its component.
  • Campaign 19V535000 was reported 623 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2017-Q4 Owner reports 4
2018-Q2 Owner reports 2
2018-Q3 Owner reports 2
2019-Q1 Owner reports 3
2019-Q2 Owner reports 1
2019-Q4 Owner reports 3
2020-Q2 Owner reports 1
2021-Q1 Owner reports 1
2021-Q2 Owner reports 1
2021-Q4 Owner reports 2
2022-Q1 Owner reports 1
2022-Q3 Owner reports 1
2022-Q4 Owner reports 2
2023-Q1 Owner reports 1
2023-Q2 Owner reports 1
Recall campaign 1 16V464000
Recall campaign 1 17V287000
Recall campaign 1 17V509000
Recall campaign 1 18V329000
Recall campaign 1 19V014000
Recall campaign 1 19V535000
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (6)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 16V464000

    Report date
    Component:
    Not available in the source record
    Consequence:
    If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.
    Remedy:
    Volkswagen will notify owners, and dealers will inspect, and if necessary, replace the child lock(s), free of charge. The recall began on August 22, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 58C9.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 17V287000

    Report date
    Component:
    SEATS
    Consequence:
    If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.
    Remedy:
    Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 17V509000

    Report date
    Component:
    FUEL SYSTEM, GASOLINE
    Consequence:
    If the fuel pump fails, the engine will stall, increasing the risk of a crash.
    Remedy:
    Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 18V329000

    Report date
    Component:
    Not available in the source record
    Consequence:
    If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
    Remedy:
    Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 19V014000

    Report date
    Component:
    AIR BAGS
    Consequence:
    In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
    Remedy:
    Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 19V535000

    Report date
    Component:
    AIR BAGS
    Consequence:
    Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.
    Remedy:
    Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. The recall began November 25, 2019. Volkswagen's number for this recall is 69Z5.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-22
Safety incident filters
Showing 0 of 26 complaints · page 1 of 2

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-22.

Read our complete data methodology → Sources