2009 VOLKSWAGEN EOS — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 84 complaints · 2 recalls
Most-reported system: POWER TRAIN (33 complaints · 39.3%)
Safety signals:
  • Crashes 4
  • Fires 0
  • Injuries 0
  • Deaths 0
Compare with 2008 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution POWER TRAIN appears in 33 of 84 owner complaints (39.3%) in this vehicle snapshot. POWER TRAIN: 33 complaints, 39.3% of reports POWER TRAIN 33 · 39.3% · 1 crash reports SERVICE BRAKES: 10 complaints, 11.9% of reports SERVICE BRAKES 10 · 11.9% ENGINE: 8 complaints, 9.5% of reports ENGINE 8 · 9.5% · 1 crash reports ELECTRICAL SYSTEM: 7 complaints, 8.3% of reports ELECTRICAL SYSTEM 7 · 8.3% VEHICLE SPEED CONTROL: 5 complaints, 6.0% of reports VEHICLE SPEED CONTROL 5 · 6.0% AIR BAGS: 3 complaints, 3.6% of reports AIR BAGS 3 · 3.6% FUEL SYSTEM: 2 complaints, 2.4% of reports FUEL SYSTEM 2 · 2.4% STRUCTURE: 2 complaints, 2.4% of reports STRUCTURE 2 · 2.4% VISIBILITY: 2 complaints, 2.4% of reports VISIBILITY 2 · 2.4% UNKNOWN OR OTHER: 20 complaints, 23.8% of reports UNKNOWN OR OTHER 20 · 23.8% · 2 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
POWER TRAIN 33 39.3% 1 crashes · 0 fires
SERVICE BRAKES 10 11.9% 0 crashes · 0 fires
ENGINE 8 9.5% 1 crashes · 0 fires
ELECTRICAL SYSTEM 7 8.3% 0 crashes · 0 fires
VEHICLE SPEED CONTROL 5 6.0% 0 crashes · 0 fires
AIR BAGS 3 3.6% 0 crashes · 0 fires
FUEL SYSTEM 2 2.4% 0 crashes · 0 fires
STRUCTURE 2 2.4% 0 crashes · 0 fires
VISIBILITY 2 2.4% 0 crashes · 0 fires
UNKNOWN OR OTHER 20 23.8% 2 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2008; the first recall shown was reported in Aug 2009. 2008-Q4: 1 owner reports 1 2009-Q3: 6 owner reports 6 2009-Q4: 2 owner reports 2 2010-Q1: 1 owner reports 1 2010-Q4: 1 owner reports 1 2012-Q2: 1 owner reports 1 2013-Q1: 1 owner reports 1 2013-Q4: 3 owner reports 3 2014-Q2: 1 owner reports 1 2015-Q2: 1 owner reports 1 2015-Q3: 4 owner reports 4 2015-Q4: 2 owner reports 2 2016-Q1: 2 owner reports 2 2016-Q2: 5 owner reports 5 2016-Q3: 2 owner reports 2 2016-Q4: 3 owner reports 3 2017-Q1: 5 owner reports 5 2017-Q2: 7 owner reports 7 2017-Q3: 4 owner reports 4 2017-Q4: 4 owner reports 4 2018-Q1: 2 owner reports 2 2018-Q2: 2 owner reports 2 2018-Q4: 2 owner reports 2 2019-Q1: 3 owner reports 3 2019-Q2: 1 owner reports 1 2019-Q3: 3 owner reports 3 2020-Q1: 4 owner reports 4 2020-Q2: 1 owner reports 1 2020-Q4: 1 owner reports 1 2021-Q1: 1 owner reports 1 2021-Q2: 1 owner reports 1 2021-Q3: 1 owner reports 1 2023-Q3: 1 owner reports 1 2023-Q4: 1 owner reports 1 2025-Q3: 1 owner reports 1 2026-Q2: 3 owner reports 3 Owner reports Oct 2008 Apr 2026 Recall campaign 09V333000 ◆ Recall campaign 09V333000 Recall campaign 16V913000 ◆ Recall campaign 16V913000 Investigation PE09035 ● Investigation PE09035
  • Campaign 09V333000 was reported 323 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2008-Q4 Owner reports 1
2009-Q3 Owner reports 6
2009-Q4 Owner reports 2
2010-Q1 Owner reports 1
2010-Q4 Owner reports 1
2012-Q2 Owner reports 1
2013-Q1 Owner reports 1
2013-Q4 Owner reports 3
2014-Q2 Owner reports 1
2015-Q2 Owner reports 1
2015-Q3 Owner reports 4
2015-Q4 Owner reports 2
2016-Q1 Owner reports 2
2016-Q2 Owner reports 5
2016-Q3 Owner reports 2
2016-Q4 Owner reports 3
2017-Q1 Owner reports 5
2017-Q2 Owner reports 7
2017-Q3 Owner reports 4
2017-Q4 Owner reports 4
2018-Q1 Owner reports 2
2018-Q2 Owner reports 2
2018-Q4 Owner reports 2
2019-Q1 Owner reports 3
2019-Q2 Owner reports 1
2019-Q3 Owner reports 3
2020-Q1 Owner reports 4
2020-Q2 Owner reports 1
2020-Q4 Owner reports 1
2021-Q1 Owner reports 1
2021-Q2 Owner reports 1
2021-Q3 Owner reports 1
2023-Q3 Owner reports 1
2023-Q4 Owner reports 1
2025-Q3 Owner reports 1
2026-Q2 Owner reports 3
Recall campaign 1 09V333000
Recall campaign 1 16V913000
Defect investigation 1 PE09035
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (2)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 09V333000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
    Remedy:
    VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 16V913000

    Report date
    Component:
    Not available in the source record
    Consequence:
    A loss of vehicle control can increase the risk of a crash.
    Remedy:
    Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 84 complaints · page 1 of 4

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources