2021 VOLKSWAGEN ID.4 — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 321 complaints · 11 recalls

Verdict & Safety Summary

Most-reported system: ELECTRICAL SYSTEM (103 complaints · 32.1%)
Safety signals:
  • Crashes 27
  • Fires 1
  • Injuries 22
  • Deaths 0
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ELECTRICAL SYSTEM appears in 103 of 321 owner complaints (32.1%) in this vehicle snapshot. ELECTRICAL SYSTEM: 103 complaints, 32.1% of reports ELECTRICAL SYSTEM 103 · 32.1% · 1 crash reports FORWARD COLLISION AVOIDANCE: 29 complaints, 9.0% of reports FORWARD COLLISION AVOIDANCE 29 · 9.0% · 12 crash reports STRUCTURE: 21 complaints, 6.5% of reports STRUCTURE 21 · 6.5% FUEL SYSTEM: 15 complaints, 4.7% of reports FUEL SYSTEM 15 · 4.7% · 1 fire reports SERVICE BRAKES: 15 complaints, 4.7% of reports SERVICE BRAKES 15 · 4.7% · 3 crash reports POWER TRAIN: 14 complaints, 4.4% of reports POWER TRAIN 14 · 4.4% VEHICLE SPEED CONTROL: 14 complaints, 4.4% of reports VEHICLE SPEED CONTROL 14 · 4.4% · 4 crash reports LANE DEPARTURE: 10 complaints, 3.1% of reports LANE DEPARTURE 10 · 3.1% BACK OVER PREVENTION: 7 complaints, 2.2% of reports BACK OVER PREVENTION 7 · 2.2% · 2 crash reports UNKNOWN OR OTHER: 126 complaints, 39.3% of reports UNKNOWN OR OTHER 126 · 39.3% · 16 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ELECTRICAL SYSTEM 103 32.1% 1 crashes · 0 fires
FORWARD COLLISION AVOIDANCE 29 9.0% 12 crashes · 0 fires
STRUCTURE 21 6.5% 0 crashes · 0 fires
FUEL SYSTEM 15 4.7% 0 crashes · 1 fires
SERVICE BRAKES 15 4.7% 3 crashes · 0 fires
POWER TRAIN 14 4.4% 0 crashes · 0 fires
VEHICLE SPEED CONTROL 14 4.4% 4 crashes · 0 fires
LANE DEPARTURE 10 3.1% 0 crashes · 0 fires
BACK OVER PREVENTION 7 2.2% 2 crashes · 0 fires
UNKNOWN OR OTHER 126 39.3% 16 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Apr 2021; the first recall shown was reported in Jun 2021. 2021-Q2: 1 owner reports 1 2021-Q3: 11 owner reports 11 2021-Q4: 7 owner reports 7 2022-Q1: 17 owner reports 17 2022-Q2: 9 owner reports 9 2022-Q3: 14 owner reports 14 2022-Q4: 12 owner reports 12 2023-Q1: 26 owner reports 26 2023-Q2: 32 owner reports 32 2023-Q3: 28 owner reports 28 2023-Q4: 8 owner reports 8 2024-Q1: 12 owner reports 12 2024-Q2: 12 owner reports 12 2024-Q3: 25 owner reports 25 2024-Q4: 18 owner reports 18 2025-Q1: 20 owner reports 20 2025-Q2: 12 owner reports 12 2025-Q3: 10 owner reports 10 2025-Q4: 12 owner reports 12 2026-Q1: 11 owner reports 11 2026-Q2: 13 owner reports 13 2026-Q3: 11 owner reports 11 Owner reports Apr 2021 Jul 2026 Recall campaign 21V413000 ◆ Recall campaign 21V413000 Recall campaign 21V607000 ◆ Recall campaign 21V607000 Recall campaign 21V606000 ◆ Recall campaign 21V606000 Recall campaign 21V852000 ◆ Recall campaign 21V852000 Recall campaign 22V162000 ◆ Recall campaign 22V162000 Recall campaign 22V858000 ◆ Recall campaign 22V858000 Recall campaign 23V040000 ◆ Recall campaign 23V040000 Recall campaign 23V312000 ◆ Recall campaign 23V312000 Recall campaign 24V344000 ◆ Recall campaign 24V344000 Recall campaign 24V651000 ◆ Recall campaign 24V651000 Recall campaign 25V120000 ◆ Recall campaign 25V120000 Investigation DP22005 ● Investigation DP22005 Investigation RQ24010 ● Investigation RQ24010
  • Campaign 22V162000 was reported 300 days after the first earlier complaint mapped to its component.
  • Campaign 22V858000 was reported 216 days after the first earlier complaint mapped to its component.
  • Campaign 23V040000 was reported 622 days after the first earlier complaint mapped to its component.
  • Campaign 23V312000 was reported 99 days after the first earlier complaint mapped to its component.
  • Campaign 24V344000 was reported 989 days after the first earlier complaint mapped to its component.
  • Campaign 24V651000 was reported 589 days after the first earlier complaint mapped to its component.
  • Campaign 25V120000 was reported 1,150 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2021-Q2 Owner reports 1
2021-Q3 Owner reports 11
2021-Q4 Owner reports 7
2022-Q1 Owner reports 17
2022-Q2 Owner reports 9
2022-Q3 Owner reports 14
2022-Q4 Owner reports 12
2023-Q1 Owner reports 26
2023-Q2 Owner reports 32
2023-Q3 Owner reports 28
2023-Q4 Owner reports 8
2024-Q1 Owner reports 12
2024-Q2 Owner reports 12
2024-Q3 Owner reports 25
2024-Q4 Owner reports 18
2025-Q1 Owner reports 20
2025-Q2 Owner reports 12
2025-Q3 Owner reports 10
2025-Q4 Owner reports 12
2026-Q1 Owner reports 11
2026-Q2 Owner reports 13
2026-Q3 Owner reports 11
Recall campaign 1 21V413000
Recall campaign 1 21V607000
Recall campaign 1 21V606000
Recall campaign 1 21V852000
Recall campaign 1 22V162000
Recall campaign 1 22V858000
Recall campaign 1 23V040000
Recall campaign 1 23V312000
Recall campaign 1 24V344000
Recall campaign 1 24V651000
Recall campaign 1 25V120000
Defect investigation 1 DP22005
Defect investigation 1 RQ24010
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (11)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 21V413000

    Report date
    Component:
    EXTERIOR LIGHTING
    Consequence:
    Adjusting the horizontal headlight beam can increase glare, reducing visibility for the driver and increasing the risk of a crash.
    Remedy:
    Dealers will remove the caps from the vertical aim and install them on the horizontal aim, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9406.
    View authoritative NHTSA record →
  2. Manufacturer action

    Recall campaign 21V606000

    Report date
    Component:
    Not available in the source record
    Consequence:
    An unsecured child restraint system can increase the risk of injury during a crash.
    Remedy:
    Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
    View authoritative NHTSA record →
  3. Manufacturer action

    Recall campaign 21V607000

    Report date
    Component:
    Not available in the source record
    Consequence:
    An unsecured child restraint system can increase the risk of injury during a crash.
    Remedy:
    Dealers will inspect, and replace as necessary, the rear outboard seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CQ.
    View authoritative NHTSA record →
  4. Manufacturer action

    Recall campaign 21V852000

    Report date
    Component:
    STEERING
    Consequence:
    An incorrectly assembled or missing drive bushing may cause a loss of steering control, increasing the risk of a crash.
    Remedy:
    A dealer will replace the steering gear, free of charge. Owner notification letters were mailed November 5, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 48Q7.
    View authoritative NHTSA record →
  5. Manufacturer action

    Recall campaign 22V162000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    An unreliable battery connection may cause a stall, increasing the risk of a crash.
    Remedy:
    Dealers will replace the battery cell modules, free of charge. Owner notification letters were mailed December 6, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9302.
    View authoritative NHTSA record →
  6. Manufacturer action

    Recall campaign 22V858000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An incorrectly folded air bag may not protect the occupant as intended during a crash, increasing the risk of injury.
    Remedy:
    Volkswagen will replace the passenger air bag module, free of charge. Owner notification letters were mailed February 14, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number to this recall is 69EH.
    View authoritative NHTSA record →
  7. Manufacturer action

    Recall campaign 23V040000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    A reset or deactivation may cause a loss of drive power, increasing the risk of a crash.
    Remedy:
    Dealers will update the HV battery management control unit and the pulse inverter control unit software, free of charge. Owner notification letters are expected to be mailed March 31, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97ZZ.
    View authoritative NHTSA record →
  8. Manufacturer action

    Recall campaign 23V312000

    Report date
    Component:
    STRUCTURE
    Consequence:
    A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.
    Remedy:
    Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651
    View authoritative NHTSA record →
  9. Manufacturer action

    Recall campaign 24V344000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
    Remedy:
    Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
    View authoritative NHTSA record →
  10. Manufacturer action

    Recall campaign 24V651000

    Report date
    Component:
    STRUCTURE
    Consequence:
    A vehicle door that opens unexpectedly while driving increases the risk of injury.
    Remedy:
    Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.
    View authoritative NHTSA record →
  11. Manufacturer action

    Recall campaign 25V120000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
    Remedy:
    Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 321 complaints · page 1 of 13

No complaints match the current filters.

EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources