2021 VOLKSWAGEN ID.4 — Owner-Reported Problems
Verdict & Safety Summary
- Crashes 27
- Fires 1
- Injuries 22
- Deaths 0
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| ELECTRICAL SYSTEM | 103 | 32.1% | 1 crashes · 0 fires |
| FORWARD COLLISION AVOIDANCE | 29 | 9.0% | 12 crashes · 0 fires |
| STRUCTURE | 21 | 6.5% | 0 crashes · 0 fires |
| FUEL SYSTEM | 15 | 4.7% | 0 crashes · 1 fires |
| SERVICE BRAKES | 15 | 4.7% | 3 crashes · 0 fires |
| POWER TRAIN | 14 | 4.4% | 0 crashes · 0 fires |
| VEHICLE SPEED CONTROL | 14 | 4.4% | 4 crashes · 0 fires |
| LANE DEPARTURE | 10 | 3.1% | 0 crashes · 0 fires |
| BACK OVER PREVENTION | 7 | 2.2% | 2 crashes · 0 fires |
| UNKNOWN OR OTHER | 126 | 39.3% | 16 crashes · 0 fires |
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
- Campaign 22V162000 was reported 300 days after the first earlier complaint mapped to its component.
- Campaign 22V858000 was reported 216 days after the first earlier complaint mapped to its component.
- Campaign 23V040000 was reported 622 days after the first earlier complaint mapped to its component.
- Campaign 23V312000 was reported 99 days after the first earlier complaint mapped to its component.
- Campaign 24V344000 was reported 989 days after the first earlier complaint mapped to its component.
- Campaign 24V651000 was reported 589 days after the first earlier complaint mapped to its component.
- Campaign 25V120000 was reported 1,150 days after the first earlier complaint mapped to its component.
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2021-Q2 | Owner reports | 1 | |
| 2021-Q3 | Owner reports | 11 | |
| 2021-Q4 | Owner reports | 7 | |
| 2022-Q1 | Owner reports | 17 | |
| 2022-Q2 | Owner reports | 9 | |
| 2022-Q3 | Owner reports | 14 | |
| 2022-Q4 | Owner reports | 12 | |
| 2023-Q1 | Owner reports | 26 | |
| 2023-Q2 | Owner reports | 32 | |
| 2023-Q3 | Owner reports | 28 | |
| 2023-Q4 | Owner reports | 8 | |
| 2024-Q1 | Owner reports | 12 | |
| 2024-Q2 | Owner reports | 12 | |
| 2024-Q3 | Owner reports | 25 | |
| 2024-Q4 | Owner reports | 18 | |
| 2025-Q1 | Owner reports | 20 | |
| 2025-Q2 | Owner reports | 12 | |
| 2025-Q3 | Owner reports | 10 | |
| 2025-Q4 | Owner reports | 12 | |
| 2026-Q1 | Owner reports | 11 | |
| 2026-Q2 | Owner reports | 13 | |
| 2026-Q3 | Owner reports | 11 | |
| Recall campaign | 1 | 21V413000 | |
| Recall campaign | 1 | 21V607000 | |
| Recall campaign | 1 | 21V606000 | |
| Recall campaign | 1 | 21V852000 | |
| Recall campaign | 1 | 22V162000 | |
| Recall campaign | 1 | 22V858000 | |
| Recall campaign | 1 | 23V040000 | |
| Recall campaign | 1 | 23V312000 | |
| Recall campaign | 1 | 24V344000 | |
| Recall campaign | 1 | 24V651000 | |
| Recall campaign | 1 | 25V120000 | |
| Defect investigation | 1 | DP22005 | |
| Defect investigation | 1 | RQ24010 |
Safety Recalls (11)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 21V413000
- Report date
- Component:
- EXTERIOR LIGHTING
- Consequence:
- Adjusting the horizontal headlight beam can increase glare, reducing visibility for the driver and increasing the risk of a crash.
- Remedy:
- Dealers will remove the caps from the vertical aim and install them on the horizontal aim, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9406.
-
Manufacturer action
Recall campaign 21V606000
- Report date
- Component:
- Not available in the source record
- Consequence:
- An unsecured child restraint system can increase the risk of injury during a crash.
- Remedy:
- Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
-
Manufacturer action
Recall campaign 21V607000
- Report date
- Component:
- Not available in the source record
- Consequence:
- An unsecured child restraint system can increase the risk of injury during a crash.
- Remedy:
- Dealers will inspect, and replace as necessary, the rear outboard seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CQ.
-
Manufacturer action
Recall campaign 21V852000
- Report date
- Component:
- STEERING
- Consequence:
- An incorrectly assembled or missing drive bushing may cause a loss of steering control, increasing the risk of a crash.
- Remedy:
- A dealer will replace the steering gear, free of charge. Owner notification letters were mailed November 5, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 48Q7.
-
Manufacturer action
Recall campaign 22V162000
- Report date
- Component:
- ELECTRICAL SYSTEM
- Consequence:
- An unreliable battery connection may cause a stall, increasing the risk of a crash.
- Remedy:
- Dealers will replace the battery cell modules, free of charge. Owner notification letters were mailed December 6, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9302.
-
Manufacturer action
Recall campaign 22V858000
- Report date
- Component:
- AIR BAGS
- Consequence:
- An incorrectly folded air bag may not protect the occupant as intended during a crash, increasing the risk of injury.
- Remedy:
- Volkswagen will replace the passenger air bag module, free of charge. Owner notification letters were mailed February 14, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number to this recall is 69EH.
-
Manufacturer action
Recall campaign 23V040000
- Report date
- Component:
- ELECTRICAL SYSTEM
- Consequence:
- A reset or deactivation may cause a loss of drive power, increasing the risk of a crash.
- Remedy:
- Dealers will update the HV battery management control unit and the pulse inverter control unit software, free of charge. Owner notification letters are expected to be mailed March 31, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97ZZ.
-
Manufacturer action
Recall campaign 23V312000
- Report date
- Component:
- STRUCTURE
- Consequence:
- A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.
- Remedy:
- Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651
-
Manufacturer action
Recall campaign 24V344000
- Report date
- Component:
- BACK OVER PREVENTION
- Consequence:
- Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
- Remedy:
- Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
-
Manufacturer action
Recall campaign 24V651000
- Report date
- Component:
- STRUCTURE
- Consequence:
- A vehicle door that opens unexpectedly while driving increases the risk of injury.
- Remedy:
- Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.
-
Manufacturer action
Recall campaign 25V120000
- Report date
- Component:
- POWER TRAIN
- Consequence:
- Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
- Remedy:
- Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Adjacent Model Years
Immediate preceding and succeeding model year records
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.