2003 VOLKSWAGEN JETTA — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 454 complaints · 4 recalls
Most-reported system: ELECTRICAL SYSTEM (80 complaints · 17.6%)
Safety signals:
  • Crashes 25
  • Fires 69
  • Injuries 85
  • Deaths 1
Compare with 2002 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ELECTRICAL SYSTEM appears in 80 of 454 owner complaints (17.6%) in this vehicle snapshot. ELECTRICAL SYSTEM: 80 complaints, 17.6% of reports ELECTRICAL SYSTEM 80 · 17.6% · 13 fire reports AIR BAGS: 74 complaints, 16.3% of reports AIR BAGS 74 · 16.3% · 13 crash reports 1 fire reports POWER TRAIN: 47 complaints, 10.4% of reports POWER TRAIN 47 · 10.4% ENGINE: 45 complaints, 9.9% of reports ENGINE 45 · 9.9% · 1 crash reports 3 fire reports EXTERIOR LIGHTING: 23 complaints, 5.1% of reports EXTERIOR LIGHTING 23 · 5.1% · 1 crash reports SERVICE BRAKES: 16 complaints, 3.5% of reports SERVICE BRAKES 16 · 3.5% · 5 crash reports VISIBILITY: 16 complaints, 3.5% of reports VISIBILITY 16 · 3.5% · 1 fire reports FUEL SYSTEM: 12 complaints, 2.6% of reports FUEL SYSTEM 12 · 2.6% · 1 crash reports 1 fire reports STRUCTURE: 10 complaints, 2.2% of reports STRUCTURE 10 · 2.2% · 1 crash reports UNKNOWN OR OTHER: 319 complaints, 70.3% of reports UNKNOWN OR OTHER 319 · 70.3% · 16 crash reports 57 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ELECTRICAL SYSTEM 80 17.6% 0 crashes · 13 fires
AIR BAGS 74 16.3% 13 crashes · 1 fires
POWER TRAIN 47 10.4% 0 crashes · 0 fires
ENGINE 45 9.9% 1 crashes · 3 fires
EXTERIOR LIGHTING 23 5.1% 1 crashes · 0 fires
SERVICE BRAKES 16 3.5% 5 crashes · 0 fires
VISIBILITY 16 3.5% 0 crashes · 1 fires
FUEL SYSTEM 12 2.6% 1 crashes · 1 fires
STRUCTURE 10 2.2% 1 crashes · 0 fires
UNKNOWN OR OTHER 319 70.3% 16 crashes · 57 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jul 2002; the first recall shown was reported in Feb 2007. 2002-Q3: 1 owner reports 1 2002-Q4: 1 owner reports 1 2003-Q1: 10 owner reports 10 2003-Q2: 4 owner reports 4 2003-Q3: 10 owner reports 10 2003-Q4: 20 owner reports 20 2004-Q1: 19 owner reports 19 2004-Q2: 18 owner reports 18 2004-Q3: 15 owner reports 15 2004-Q4: 32 owner reports 32 2005-Q1: 25 owner reports 25 2005-Q2: 11 owner reports 11 2005-Q3: 9 owner reports 9 2005-Q4: 12 owner reports 12 2006-Q1: 13 owner reports 13 2006-Q2: 9 owner reports 9 2006-Q3: 16 owner reports 16 2006-Q4: 10 owner reports 10 2007-Q1: 12 owner reports 12 2007-Q2: 7 owner reports 7 2007-Q3: 8 owner reports 8 2007-Q4: 5 owner reports 5 2008-Q1: 14 owner reports 14 2008-Q2: 12 owner reports 12 2008-Q3: 7 owner reports 7 2008-Q4: 2 owner reports 2 2009-Q1: 8 owner reports 8 2009-Q2: 7 owner reports 7 2009-Q3: 7 owner reports 7 2009-Q4: 2 owner reports 2 2010-Q1: 3 owner reports 3 2010-Q2: 11 owner reports 11 2010-Q3: 5 owner reports 5 2010-Q4: 8 owner reports 8 2011-Q1: 6 owner reports 6 2011-Q2: 1 owner reports 1 2011-Q3: 2 owner reports 2 2011-Q4: 4 owner reports 4 2012-Q1: 7 owner reports 7 2012-Q3: 1 owner reports 1 2012-Q4: 1 owner reports 1 2013-Q1: 2 owner reports 2 2013-Q2: 2 owner reports 2 2013-Q3: 3 owner reports 3 2013-Q4: 12 owner reports 12 2014-Q1: 5 owner reports 5 2014-Q2: 6 owner reports 6 2014-Q3: 6 owner reports 6 2014-Q4: 5 owner reports 5 2015-Q2: 3 owner reports 3 2015-Q3: 3 owner reports 3 2015-Q4: 3 owner reports 3 2016-Q1: 6 owner reports 6 2016-Q2: 1 owner reports 1 2016-Q3: 4 owner reports 4 2016-Q4: 1 owner reports 1 2017-Q1: 1 owner reports 1 2017-Q2: 2 owner reports 2 2017-Q3: 4 owner reports 4 2018-Q1: 1 owner reports 1 2018-Q2: 1 owner reports 1 2018-Q3: 1 owner reports 1 2018-Q4: 1 owner reports 1 2019-Q4: 1 owner reports 1 2020-Q1: 1 owner reports 1 2020-Q3: 1 owner reports 1 2020-Q4: 1 owner reports 1 2022-Q1: 1 owner reports 1 2023-Q2: 1 owner reports 1 Owner reports Jul 2002 Apr 2023 Recall campaign 07V063000 ◆ Recall campaign 07V063000 Recall campaign 07E023000 ◆ Recall campaign 07E023000 Recall campaign 14E007000 ◆ Recall campaign 14E007000 Recall campaign 18V406000 ◆ Recall campaign 18V406000 Investigation PE03052 ● Investigation PE03052 Investigation EA04010 ● Investigation EA04010 Investigation PE04081 ● Investigation PE04081 Investigation DP05004 ● Investigation DP05004
  • Campaign 07V063000 was reported 1,260 days after the first earlier complaint mapped to its component.
  • Campaign 07E023000 was reported 1,337 days after the first earlier complaint mapped to its component.
  • Campaign 14E007000 was reported 3,949 days after the first earlier complaint mapped to its component.
  • Campaign 18V406000 was reported 5,577 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2002-Q3 Owner reports 1
2002-Q4 Owner reports 1
2003-Q1 Owner reports 10
2003-Q2 Owner reports 4
2003-Q3 Owner reports 10
2003-Q4 Owner reports 20
2004-Q1 Owner reports 19
2004-Q2 Owner reports 18
2004-Q3 Owner reports 15
2004-Q4 Owner reports 32
2005-Q1 Owner reports 25
2005-Q2 Owner reports 11
2005-Q3 Owner reports 9
2005-Q4 Owner reports 12
2006-Q1 Owner reports 13
2006-Q2 Owner reports 9
2006-Q3 Owner reports 16
2006-Q4 Owner reports 10
2007-Q1 Owner reports 12
2007-Q2 Owner reports 7
2007-Q3 Owner reports 8
2007-Q4 Owner reports 5
2008-Q1 Owner reports 14
2008-Q2 Owner reports 12
2008-Q3 Owner reports 7
2008-Q4 Owner reports 2
2009-Q1 Owner reports 8
2009-Q2 Owner reports 7
2009-Q3 Owner reports 7
2009-Q4 Owner reports 2
2010-Q1 Owner reports 3
2010-Q2 Owner reports 11
2010-Q3 Owner reports 5
2010-Q4 Owner reports 8
2011-Q1 Owner reports 6
2011-Q2 Owner reports 1
2011-Q3 Owner reports 2
2011-Q4 Owner reports 4
2012-Q1 Owner reports 7
2012-Q3 Owner reports 1
2012-Q4 Owner reports 1
2013-Q1 Owner reports 2
2013-Q2 Owner reports 2
2013-Q3 Owner reports 3
2013-Q4 Owner reports 12
2014-Q1 Owner reports 5
2014-Q2 Owner reports 6
2014-Q3 Owner reports 6
2014-Q4 Owner reports 5
2015-Q2 Owner reports 3
2015-Q3 Owner reports 3
2015-Q4 Owner reports 3
2016-Q1 Owner reports 6
2016-Q2 Owner reports 1
2016-Q3 Owner reports 4
2016-Q4 Owner reports 1
2017-Q1 Owner reports 1
2017-Q2 Owner reports 2
2017-Q3 Owner reports 4
2018-Q1 Owner reports 1
2018-Q2 Owner reports 1
2018-Q3 Owner reports 1
2018-Q4 Owner reports 1
2019-Q4 Owner reports 1
2020-Q1 Owner reports 1
2020-Q3 Owner reports 1
2020-Q4 Owner reports 1
2022-Q1 Owner reports 1
2023-Q2 Owner reports 1
Recall campaign 1 07V063000
Recall campaign 1 07E023000
Recall campaign 1 14E007000
Recall campaign 1 18V406000
Defect investigation 1 PE03052
Defect investigation 1 EA04010
Defect investigation 1 PE04081
Defect investigation 1 DP05004
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (4)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 07E023000

    Report date
    Component:
    SERVICE BRAKES, HYDRAULIC
    Consequence:
    LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
    Remedy:
    CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 07V063000

    Report date
    Component:
    EXTERIOR LIGHTING
    Consequence:
    THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
    Remedy:
    DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 14E007000

    Report date
    Component:
    ENGINE AND ENGINE COOLING
    Consequence:
    A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
    Remedy:
    Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 18V406000

    Report date
    Component:
    AIR BAGS
    Consequence:
    In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the driver or other occupants resulting in serious injury or death.
    Remedy:
    Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator, free of charge. The recall began May 2, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69X3.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 454 complaints · page 1 of 19

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources