2021 VOLKSWAGEN PASSAT — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 18 complaints · 1 recalls

Verdict & Safety Summary

Most-reported system: LANE DEPARTURE (4 complaints · 22.2%)
Safety signals:
  • Crashes 1
  • Fires 1
  • Injuries 0
  • Deaths 0
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution LANE DEPARTURE appears in 4 of 18 owner complaints (22.2%) in this vehicle snapshot. LANE DEPARTURE: 4 complaints, 22.2% of reports LANE DEPARTURE 4 · 22.2% SERVICE BRAKES: 3 complaints, 16.7% of reports SERVICE BRAKES 3 · 16.7% ENGINE: 2 complaints, 11.1% of reports ENGINE 2 · 11.1% · 1 fire reports STEERING: 2 complaints, 11.1% of reports STEERING 2 · 11.1% AIR BAGS: 1 complaints, 5.6% of reports AIR BAGS 1 · 5.6% ELECTRICAL SYSTEM: 1 complaints, 5.6% of reports ELECTRICAL SYSTEM 1 · 5.6% EXTERIOR LIGHTING: 1 complaints, 5.6% of reports EXTERIOR LIGHTING 1 · 5.6% FORWARD COLLISION AVOIDANCE: 1 complaints, 5.6% of reports FORWARD COLLISION AVOIDANCE 1 · 5.6% STRUCTURE: 1 complaints, 5.6% of reports STRUCTURE 1 · 5.6% UNKNOWN OR OTHER: 9 complaints, 50.0% of reports UNKNOWN OR OTHER 9 · 50.0% · 1 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
LANE DEPARTURE 4 22.2% 0 crashes · 0 fires
SERVICE BRAKES 3 16.7% 0 crashes · 0 fires
ENGINE 2 11.1% 0 crashes · 1 fires
STEERING 2 11.1% 0 crashes · 0 fires
AIR BAGS 1 5.6% 0 crashes · 0 fires
ELECTRICAL SYSTEM 1 5.6% 0 crashes · 0 fires
EXTERIOR LIGHTING 1 5.6% 0 crashes · 0 fires
FORWARD COLLISION AVOIDANCE 1 5.6% 0 crashes · 0 fires
STRUCTURE 1 5.6% 0 crashes · 0 fires
UNKNOWN OR OTHER 9 50.0% 1 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Apr 2021; the first recall shown was reported in Oct 2021. 2021-Q2: 1 owner reports 1 2021-Q3: 1 owner reports 1 2021-Q4: 2 owner reports 2 2022-Q4: 1 owner reports 1 2023-Q3: 3 owner reports 3 2023-Q4: 1 owner reports 1 2024-Q1: 1 owner reports 1 2024-Q3: 1 owner reports 1 2024-Q4: 1 owner reports 1 2025-Q1: 1 owner reports 1 2025-Q3: 2 owner reports 2 2025-Q4: 2 owner reports 2 2026-Q2: 1 owner reports 1 Owner reports Apr 2021 Apr 2026 Recall campaign 21V812000 ◆ Recall campaign 21V812000
View timeline records as a table
Date Record type Count Record identifier
2021-Q2 Owner reports 1
2021-Q3 Owner reports 1
2021-Q4 Owner reports 2
2022-Q4 Owner reports 1
2023-Q3 Owner reports 3
2023-Q4 Owner reports 1
2024-Q1 Owner reports 1
2024-Q3 Owner reports 1
2024-Q4 Owner reports 1
2025-Q1 Owner reports 1
2025-Q3 Owner reports 2
2025-Q4 Owner reports 2
2026-Q2 Owner reports 1
Recall campaign 1 21V812000
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (1)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 21V812000

    Report date
    Component:
    SUSPENSION
    Consequence:
    The bolts may loosen and cause a loss of control, increasing the risk of a crash.
    Remedy:
    Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 18 complaints · page 1 of 1

No complaints match the current filters.

EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources