2009 VOLKSWAGEN TOUAREG — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 19 complaints · 2 recalls
Most-reported system: FUEL SYSTEM (10 complaints · 52.6%)
Safety signals:
  • Crashes 0
  • Fires 0
  • Injuries 0
  • Deaths 0
Compare with 2008 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution FUEL SYSTEM appears in 10 of 19 owner complaints (52.6%) in this vehicle snapshot. FUEL SYSTEM: 10 complaints, 52.6% of reports FUEL SYSTEM 10 · 52.6% STEERING: 3 complaints, 15.8% of reports STEERING 3 · 15.8% POWER TRAIN: 2 complaints, 10.5% of reports POWER TRAIN 2 · 10.5% ENGINE: 1 complaints, 5.3% of reports ENGINE 1 · 5.3% EXTERIOR LIGHTING: 1 complaints, 5.3% of reports EXTERIOR LIGHTING 1 · 5.3% STRUCTURE: 1 complaints, 5.3% of reports STRUCTURE 1 · 5.3% UNKNOWN OR OTHER: 5 complaints, 26.3% of reports UNKNOWN OR OTHER 5 · 26.3% 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
FUEL SYSTEM 10 52.6% 0 crashes · 0 fires
STEERING 3 15.8% 0 crashes · 0 fires
POWER TRAIN 2 10.5% 0 crashes · 0 fires
ENGINE 1 5.3% 0 crashes · 0 fires
EXTERIOR LIGHTING 1 5.3% 0 crashes · 0 fires
STRUCTURE 1 5.3% 0 crashes · 0 fires
UNKNOWN OR OTHER 5 26.3% 0 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jul 2011; the first recall shown was reported in Jul 2009. 2011-Q3: 1 owner reports 1 2011-Q4: 1 owner reports 1 2013-Q3: 1 owner reports 1 2014-Q2: 1 owner reports 1 2014-Q3: 1 owner reports 1 2014-Q4: 2 owner reports 2 2015-Q2: 1 owner reports 1 2015-Q3: 1 owner reports 1 2016-Q2: 2 owner reports 2 2017-Q3: 2 owner reports 2 2018-Q3: 1 owner reports 1 2019-Q1: 1 owner reports 1 2019-Q4: 1 owner reports 1 2020-Q4: 1 owner reports 1 2022-Q3: 1 owner reports 1 2023-Q2: 1 owner reports 1 Owner reports Jul 2009 Apr 2023 Recall campaign 09V248000 ◆ Recall campaign 09V248000 Recall campaign 17V151000 ◆ Recall campaign 17V151000 Investigation EA11003 ● Investigation EA11003
View timeline records as a table
Date Record type Count Record identifier
2011-Q3 Owner reports 1
2011-Q4 Owner reports 1
2013-Q3 Owner reports 1
2014-Q2 Owner reports 1
2014-Q3 Owner reports 1
2014-Q4 Owner reports 2
2015-Q2 Owner reports 1
2015-Q3 Owner reports 1
2016-Q2 Owner reports 2
2017-Q3 Owner reports 2
2018-Q3 Owner reports 1
2019-Q1 Owner reports 1
2019-Q4 Owner reports 1
2020-Q4 Owner reports 1
2022-Q3 Owner reports 1
2023-Q2 Owner reports 1
Recall campaign 1 09V248000
Recall campaign 1 17V151000
Defect investigation 1 EA11003
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (2)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 09V248000

    Report date
    Component:
    STRUCTURE
    Consequence:
    IF THIS HAPPENS, THE SPOILER COULD CAUSE INJURY BY STRIKING PERSONS OUTSIDE THE VEHICLE OR COULD BECOME AN OBSTACLE TO OTHER DRIVERS, POSSIBLY RESULTING IN A CRASH.
    Remedy:
    DEALERS WILL INSTALL REINFORCEMENT WEDGES TO THE ROOF EDGE SPOILER FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING AUGUST 2009. OWNER MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 17V151000

    Report date
    Component:
    Not available in the source record
    Consequence:
    A fuel leak in the presence of an ignition source can increase the risk of a fire.
    Remedy:
    Volkswagen will notify owners, and dealers will inspect and replace the fuel filter flange if cracks are found. A protective cover will be applied to the fuel filter to prevent oxidization cracks from forming. These repairs will be made free of charge. The recall began August 3, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for the recall is 20Z4.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 19 complaints · page 1 of 1

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources