2012 VOLKSWAGEN TOUAREG — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 28 complaints · 4 recalls

Verdict & Safety Summary

Most-reported system: FUEL SYSTEM (7 complaints · 25.0%)
Safety signals:
  • Crashes 1
  • Fires 0
  • Injuries 3
  • Deaths 0
NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution FUEL SYSTEM appears in 7 of 28 owner complaints (25.0%) in this vehicle snapshot. FUEL SYSTEM: 7 complaints, 25.0% of reports FUEL SYSTEM 7 · 25.0% STEERING: 5 complaints, 17.9% of reports STEERING 5 · 17.9% ELECTRICAL SYSTEM: 3 complaints, 10.7% of reports ELECTRICAL SYSTEM 3 · 10.7% POWER TRAIN: 3 complaints, 10.7% of reports POWER TRAIN 3 · 10.7% ENGINE: 2 complaints, 7.1% of reports ENGINE 2 · 7.1% SERVICE BRAKES: 2 complaints, 7.1% of reports SERVICE BRAKES 2 · 7.1% AIR BAGS: 1 complaints, 3.6% of reports AIR BAGS 1 · 3.6% · 1 crash reports EXTERIOR LIGHTING: 1 complaints, 3.6% of reports EXTERIOR LIGHTING 1 · 3.6% SEAT BELTS: 1 complaints, 3.6% of reports SEAT BELTS 1 · 3.6% UNKNOWN OR OTHER: 4 complaints, 14.3% of reports UNKNOWN OR OTHER 4 · 14.3% 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
FUEL SYSTEM 7 25.0% 0 crashes · 0 fires
STEERING 5 17.9% 0 crashes · 0 fires
ELECTRICAL SYSTEM 3 10.7% 0 crashes · 0 fires
POWER TRAIN 3 10.7% 0 crashes · 0 fires
ENGINE 2 7.1% 0 crashes · 0 fires
SERVICE BRAKES 2 7.1% 0 crashes · 0 fires
AIR BAGS 1 3.6% 1 crashes · 0 fires
EXTERIOR LIGHTING 1 3.6% 0 crashes · 0 fires
SEAT BELTS 1 3.6% 0 crashes · 0 fires
UNKNOWN OR OTHER 4 14.3% 0 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jul 2012; the first recall shown was reported in Jan 2015. 2012-Q3: 1 owner reports 1 2012-Q4: 1 owner reports 1 2013-Q2: 1 owner reports 1 2013-Q3: 1 owner reports 1 2014-Q2: 2 owner reports 2 2014-Q3: 2 owner reports 2 2015-Q2: 2 owner reports 2 2016-Q1: 1 owner reports 1 2016-Q2: 1 owner reports 1 2016-Q3: 2 owner reports 2 2016-Q4: 4 owner reports 4 2018-Q1: 1 owner reports 1 2018-Q3: 1 owner reports 1 2019-Q4: 1 owner reports 1 2021-Q2: 1 owner reports 1 2022-Q3: 1 owner reports 1 2023-Q3: 1 owner reports 1 2023-Q4: 1 owner reports 1 2024-Q4: 1 owner reports 1 2025-Q1: 1 owner reports 1 2026-Q1: 1 owner reports 1 Owner reports Feb 2011 Jan 2026 Recall campaign 15V019000 ◆ Recall campaign 15V019000 Recall campaign 16V035000 ◆ Recall campaign 16V035000 Recall campaign 16V170000 ◆ Recall campaign 16V170000 Recall campaign 18V329000 ◆ Recall campaign 18V329000 Investigation EA11003 ● Investigation EA11003 Investigation DP22005 ● Investigation DP22005
  • Campaign 15V019000 was reported 272 days after the first earlier complaint mapped to its component.
  • Campaign 16V170000 was reported 1,336 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2012-Q3 Owner reports 1
2012-Q4 Owner reports 1
2013-Q2 Owner reports 1
2013-Q3 Owner reports 1
2014-Q2 Owner reports 2
2014-Q3 Owner reports 2
2015-Q2 Owner reports 2
2016-Q1 Owner reports 1
2016-Q2 Owner reports 1
2016-Q3 Owner reports 2
2016-Q4 Owner reports 4
2018-Q1 Owner reports 1
2018-Q3 Owner reports 1
2019-Q4 Owner reports 1
2021-Q2 Owner reports 1
2022-Q3 Owner reports 1
2023-Q3 Owner reports 1
2023-Q4 Owner reports 1
2024-Q4 Owner reports 1
2025-Q1 Owner reports 1
2026-Q1 Owner reports 1
Recall campaign 1 15V019000
Recall campaign 1 16V035000
Recall campaign 1 16V170000
Recall campaign 1 18V329000
Defect investigation 1 EA11003
Defect investigation 1 DP22005
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (4)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 15V019000

    Report date
    Component:
    FUEL SYSTEM, GASOLINE
    Consequence:
    A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.
    Remedy:
    Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.
    View authoritative NHTSA record →
  2. Manufacturer action

    Recall campaign 16V035000

    Report date
    Component:
    Not available in the source record
    Consequence:
    An electrical short in the high voltage battery increases the risk of a fire.
    Remedy:
    Volkswagen will notify owners, and dealers will install a fitted drain valve to allow water to drain properly, free of charge. The recall began late February 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this 53B8.
    View authoritative NHTSA record →
  3. Manufacturer action

    Recall campaign 16V170000

    Report date
    Component:
    SERVICE BRAKES, HYDRAULIC
    Consequence:
    If the brake pedal dislodges, the driver may not be able to apply the brakes, increasing the risk of a crash.
    Remedy:
    Volkswagen will notify owners, and dealers will inspect the brake pedal assembly to verify the presence of the securing clip and install any missing securing clips, free of charge. The recall began on April 27, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 46G4.
    View authoritative NHTSA record →
  4. Manufacturer action

    Recall campaign 18V329000

    Report date
    Component:
    Not available in the source record
    Consequence:
    If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
    Remedy:
    Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-22
Safety incident filters
Showing 0 of 28 complaints · page 1 of 2

No complaints match the current filters.

EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-22.

Read our complete data methodology → Sources