Equal-exposure complaint evidence and changes in the reported problem mix

1995 vs 1996 CHRYSLER CONCORDE

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 371 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▼ 28.3% fewer reports in the equal exposure window

1995 219 complaints 1996 157 complaints

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Component share shift

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table
Component 1995 share 1996 share Share change
STEERING 13.2% 31.9% ▲ 18.6 pts larger share
POWER TRAIN 15.5% 6.4% ▼ 9.2 pts smaller share
SERVICE BRAKES 5.5% 10.2% ▲ 4.7 pts larger share
VEHICLE SPEED CONTROL 4.1% 0.6% ▼ 3.5 pts smaller share
ELECTRICAL SYSTEM 7.8% 5.1% ▼ 2.7 pts smaller share
FUEL SYSTEM 10.5% 8.3% ▼ 2.2 pts smaller share
VISIBILITY 4.6% 2.6% ▼ 2.0 pts smaller share
SUSPENSION 3.2% 5.1% ▲ 1.9 pts larger share
ENGINE 12.3% 10.8% ▼ 1.5 pts smaller share
WHEELS not reported 1.3% ▲ 1.3 pts larger share
EXTERIOR LIGHTING 1.4% 2.6% ▲ 1.2 pts larger share
SEAT BELTS 2.3% 1.3% ▼ 1.0 pts smaller share
AIR BAGS 4.6% 5.1% ▲ 0.5 pts larger share
TIRES 0.5% not reported ▼ 0.5 pts smaller share
PARKING BRAKE 0.5% 0.6% ▲ 0.2 pts larger share
STRUCTURE 3.2% 3.2% ▼ 0.0 pts smaller share
UNKNOWN OR OTHER 82.7% 79.6% ▼ 3.0 pts smaller share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

Recall campaigns

1995 3

Campaign components: FUEL SYSTEM, GASOLINE, POWER TRAIN, and SUSPENSION

1996 2

Campaign components: FUEL SYSTEM, GASOLINE and POWER TRAIN

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Safety signals

◆ Fires
5 → 3
◆ Injuries
14 → 13