Equal-exposure complaint evidence and changes in the reported problem mix
2017 vs 2018 CHRYSLER PACIFICA
NHTSA Consumer Complaints complaints · snapshot 2026-08-21
Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.
First 107 months on market for each model year
Exposure window calculated through Aug 22, 2026
Age-matched reports
▼ 23.5% fewer reports in the equal exposure window
NHTSA Consumer Complaints complaints · snapshot 2026-08-21
Component share shift
Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.
View component share data as a table
| Component | 2017 share | 2018 share | Share change |
|---|---|---|---|
| POWER TRAIN | 22.3% | 12.1% | ▼ 10.2 pts smaller share |
| ENGINE | 19.6% | 26.5% | ▲ 6.9 pts larger share |
| ELECTRICAL SYSTEM | 9.5% | 11.5% | ▲ 2.1 pts larger share |
| STEERING | 14.1% | 12.7% | ▼ 1.5 pts smaller share |
| VEHICLE SPEED CONTROL | 4.1% | 2.8% | ▼ 1.3 pts smaller share |
| STRUCTURE | 2.4% | 1.3% | ▼ 1.1 pts smaller share |
| SERVICE BRAKES | 2.5% | 1.6% | ▼ 0.9 pts smaller share |
| FORWARD COLLISION AVOIDANCE | 0.9% | 1.7% | ▲ 0.8 pts larger share |
| FUEL SYSTEM | 3.8% | 3.1% | ▼ 0.7 pts smaller share |
| SUSPENSION | 1.2% | 1.8% | ▲ 0.6 pts larger share |
| BACK OVER PREVENTION | 0.6% | 0.2% | ▼ 0.4 pts smaller share |
| LANE DEPARTURE | 0.3% | 0.7% | ▲ 0.3 pts larger share |
| SEAT BELTS | 0.7% | 0.4% | ▼ 0.3 pts smaller share |
| AIR BAGS | 0.3% | 0.6% | ▲ 0.3 pts larger share |
| EXTERIOR LIGHTING | 0.6% | 0.3% | ▼ 0.3 pts smaller share |
| VISIBILITY | 0.5% | 0.7% | ▲ 0.2 pts larger share |
| WHEELS | 0.5% | 0.5% | ▼ 0.0 pts smaller share |
| PARKING BRAKE | 0.1% | 0.1% | ▲ 0.0 pts larger share |
| TIRES | 0.1% | 0.1% | ▲ 0.0 pts larger share |
| UNKNOWN OR OTHER | 20.9% | 25.4% | ▲ 4.6 pts larger share |
NHTSA Safety Recalls recalls · snapshot 2026-08-22
Recall campaigns
Campaign components: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, HYBRID PROPULSION SYSTEM, POWER TRAIN, SEAT BELTS, and SERVICE BRAKES, HYDRAULIC
Campaign components: BACK OVER PREVENTION, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, EQUIPMENT ADAPTIVE/MOBILITY, POWER TRAIN, SEAT BELTS, and SUSPENSION
NHTSA Consumer Complaints complaints · snapshot 2026-08-21
Safety signals
- ◆ Fires
- 14 → 26
- ◆ Injuries
- 41 → 19