Equal-exposure complaint evidence and changes in the reported problem mix

2017 vs 2018 FORD FUSION

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 107 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▼ 55.1% fewer reports in the equal exposure window

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table

Component	2017 share	2018 share	Share change
ENGINE	36.6%	44.4%	▲ 7.9 pts larger share
SERVICE BRAKES	7.1%	2.4%	▼ 4.7 pts smaller share
POWER TRAIN	24.2%	19.6%	▼ 4.6 pts smaller share
FUEL SYSTEM	1.6%	5.1%	▲ 3.5 pts larger share
ELECTRICAL SYSTEM	6.6%	4.2%	▼ 2.4 pts smaller share
BACK OVER PREVENTION	0.1%	1.6%	▲ 1.5 pts larger share
WHEELS	2.0%	3.2%	▲ 1.2 pts larger share
STEERING	4.8%	3.6%	▼ 1.2 pts smaller share
SEAT BELTS	0.7%	1.6%	▲ 0.9 pts larger share
AIR BAGS	2.3%	1.4%	▼ 0.9 pts smaller share
EXTERIOR LIGHTING	0.7%	0.2%	▼ 0.5 pts smaller share
FORWARD COLLISION AVOIDANCE	0.4%	not reported	▼ 0.4 pts smaller share
VISIBILITY	1.2%	0.8%	▼ 0.4 pts smaller share
STRUCTURE	0.4%	0.6%	▲ 0.2 pts larger share
LANE DEPARTURE	0.1%	0.2%	▲ 0.1 pts larger share
VEHICLE SPEED CONTROL	1.1%	1.0%	▼ 0.1 pts smaller share
SUSPENSION	0.4%	0.4%	▼ 0.0 pts smaller share
UNKNOWN OR OTHER	17.4%	17.0%	▼ 0.4 pts smaller share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

2017 4

Campaign components: POWER TRAIN, SEATS, SERVICE BRAKES, HYDRAULIC, and STEERING

2018 2

Campaign components: SERVICE BRAKES, HYDRAULIC and STEERING

NHTSA Consumer Complaints complaints · snapshot 2026-08-21