Equal-exposure complaint evidence and changes in the reported problem mix

2019 vs 2020 FORD MUSTANG

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 83 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▼ 0.9% fewer reports in the equal exposure window

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table

Component	2019 share	2020 share	Share change
ENGINE	33.3%	13.7%	▼ 19.7 pts smaller share
SERVICE BRAKES	1.4%	8.6%	▲ 7.2 pts larger share
BACK OVER PREVENTION	3.5%	8.6%	▲ 5.1 pts larger share
FUEL SYSTEM	not reported	4.3%	▲ 4.3 pts larger share
AIR BAGS	0.7%	4.3%	▲ 3.6 pts larger share
WHEELS	4.2%	0.9%	▼ 3.3 pts smaller share
VEHICLE SPEED CONTROL	0.7%	3.4%	▲ 2.7 pts larger share
ELECTRICAL SYSTEM	14.6%	12.0%	▼ 2.6 pts smaller share
VISIBILITY	2.1%	4.3%	▲ 2.2 pts larger share
POWER TRAIN	14.6%	13.7%	▼ 0.9 pts smaller share
TIRES	not reported	0.9%	▲ 0.9 pts larger share
FORWARD COLLISION AVOIDANCE	2.1%	2.6%	▲ 0.5 pts larger share
STEERING	2.1%	1.7%	▼ 0.4 pts smaller share
STRUCTURE	2.8%	2.6%	▼ 0.2 pts smaller share
SEAT BELTS	0.7%	0.9%	▲ 0.2 pts larger share
EXTERIOR LIGHTING	0.7%	0.9%	▲ 0.2 pts larger share
UNKNOWN OR OTHER	29.9%	33.3%	▲ 3.5 pts larger share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

2019 6

Campaign components: BACK OVER PREVENTION, ELECTRICAL SYSTEM, and POWER TRAIN

2020 8

Campaign components: BACK OVER PREVENTION, ELECTRICAL SYSTEM, and POWER TRAIN

NHTSA Consumer Complaints complaints · snapshot 2026-08-21