2020 FORD MUSTANG — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 117 complaints · 8 recalls
Most-reported system: ENGINE (16 complaints · 13.7%)
Safety signals:
  • Crashes 13
  • Fires 5
  • Injuries 8
  • Deaths 0
Compare with 2019 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ENGINE appears in 16 of 117 owner complaints (13.7%) in this vehicle snapshot. ENGINE: 16 complaints, 13.7% of reports ENGINE 16 · 13.7% · 1 crash reports 1 fire reports POWER TRAIN: 16 complaints, 13.7% of reports POWER TRAIN 16 · 13.7% · 2 crash reports ELECTRICAL SYSTEM: 14 complaints, 12.0% of reports ELECTRICAL SYSTEM 14 · 12.0% · 2 fire reports BACK OVER PREVENTION: 10 complaints, 8.6% of reports BACK OVER PREVENTION 10 · 8.6% · 1 crash reports SERVICE BRAKES: 10 complaints, 8.6% of reports SERVICE BRAKES 10 · 8.6% · 2 crash reports AIR BAGS: 5 complaints, 4.3% of reports AIR BAGS 5 · 4.3% · 4 crash reports FUEL SYSTEM: 5 complaints, 4.3% of reports FUEL SYSTEM 5 · 4.3% VISIBILITY: 5 complaints, 4.3% of reports VISIBILITY 5 · 4.3% VEHICLE SPEED CONTROL: 4 complaints, 3.4% of reports VEHICLE SPEED CONTROL 4 · 3.4% UNKNOWN OR OTHER: 39 complaints, 33.3% of reports UNKNOWN OR OTHER 39 · 33.3% · 5 crash reports 2 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ENGINE 16 13.7% 1 crashes · 1 fires
POWER TRAIN 16 13.7% 2 crashes · 0 fires
ELECTRICAL SYSTEM 14 12.0% 0 crashes · 2 fires
BACK OVER PREVENTION 10 8.6% 1 crashes · 0 fires
SERVICE BRAKES 10 8.6% 2 crashes · 0 fires
AIR BAGS 5 4.3% 4 crashes · 0 fires
FUEL SYSTEM 5 4.3% 0 crashes · 0 fires
VISIBILITY 5 4.3% 0 crashes · 0 fires
VEHICLE SPEED CONTROL 4 3.4% 0 crashes · 0 fires
UNKNOWN OR OTHER 39 33.3% 5 crashes · 2 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jul 2020; the first recall shown was reported in May 2020. 2020-Q3: 7 owner reports 7 2020-Q4: 4 owner reports 4 2021-Q1: 2 owner reports 2 2021-Q2: 4 owner reports 4 2021-Q3: 1 owner reports 1 2021-Q4: 3 owner reports 3 2022-Q1: 3 owner reports 3 2022-Q2: 1 owner reports 1 2022-Q3: 3 owner reports 3 2022-Q4: 1 owner reports 1 2023-Q1: 5 owner reports 5 2023-Q2: 5 owner reports 5 2023-Q3: 5 owner reports 5 2023-Q4: 2 owner reports 2 2024-Q1: 6 owner reports 6 2024-Q2: 4 owner reports 4 2024-Q3: 7 owner reports 7 2024-Q4: 3 owner reports 3 2025-Q1: 4 owner reports 4 2025-Q2: 11 owner reports 11 2025-Q3: 12 owner reports 12 2025-Q4: 6 owner reports 6 2026-Q1: 8 owner reports 8 2026-Q2: 6 owner reports 6 2026-Q3: 4 owner reports 4 Owner reports May 2020 Jul 2026 Recall campaign 20V263000 ◆ Recall campaign 20V263000 Recall campaign 20V306000 ◆ Recall campaign 20V306000 Recall campaign 20V573000 ◆ Recall campaign 20V573000 Recall campaign 20V575000 ◆ Recall campaign 20V575000 Recall campaign 22V382000 ◆ Recall campaign 22V382000 Recall campaign 23V727000 ◆ Recall campaign 23V727000 Recall campaign 25V442000 ◆ Recall campaign 25V442000 Recall campaign 25V695000 ◆ Recall campaign 25V695000 Investigation RQ21002 ● Investigation RQ21002
  • Campaign 22V382000 was reported 103 days after the first earlier complaint mapped to its component.
  • Campaign 23V727000 was reported 938 days after the first earlier complaint mapped to its component.
  • Campaign 25V442000 was reported 1,596 days after the first earlier complaint mapped to its component.
  • Campaign 25V695000 was reported 1,704 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2020-Q3 Owner reports 7
2020-Q4 Owner reports 4
2021-Q1 Owner reports 2
2021-Q2 Owner reports 4
2021-Q3 Owner reports 1
2021-Q4 Owner reports 3
2022-Q1 Owner reports 3
2022-Q2 Owner reports 1
2022-Q3 Owner reports 3
2022-Q4 Owner reports 1
2023-Q1 Owner reports 5
2023-Q2 Owner reports 5
2023-Q3 Owner reports 5
2023-Q4 Owner reports 2
2024-Q1 Owner reports 6
2024-Q2 Owner reports 4
2024-Q3 Owner reports 7
2024-Q4 Owner reports 3
2025-Q1 Owner reports 4
2025-Q2 Owner reports 11
2025-Q3 Owner reports 12
2025-Q4 Owner reports 6
2026-Q1 Owner reports 8
2026-Q2 Owner reports 6
2026-Q3 Owner reports 4
Recall campaign 1 20V263000
Recall campaign 1 20V306000
Recall campaign 1 20V573000
Recall campaign 1 20V575000
Recall campaign 1 22V382000
Recall campaign 1 23V727000
Recall campaign 1 25V442000
Recall campaign 1 25V695000
Defect investigation 1 RQ21002
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (8)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 20V263000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.
    Remedy:
    Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S21.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 20V306000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    If the driver is unaware that the Pre-Collision Assist feature is not operating effectively, they may rely on a system that is not functional, increasing the risk of a crash or injury.
    Remedy:
    Ford will notify owners, and dealers will perform the Lane Departure Warning System camera alignment procedure, free of charge. This recall began June 17, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S26.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 20V573000

    Report date
    Component:
    Not available in the source record
    Consequence:
    A broken brake pedal could affect braking ability, increasing the risk of a crash.
    Remedy:
    Ford will notify owners, and dealers will replace the brake pedal bracket assembly, free of charge. The recall began January 26, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S52.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 20V575000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    Reduced rearward visibility can increase the risk of a crash.
    Remedy:
    Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 22V382000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    A rearview camera or reverse light that is disabled reduces the driver's rear view, increasing the risk of a crash. Disabled driver assist features (traction control, forward collision warning, blind spot warning, cross traffic indicator) may increase the risk of a crash.
    Remedy:
    Dealers will update the PCM software, free of charge. Owner notification letters were mailed June 15, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S37.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 23V727000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    Without a low brake fluid warning light, the vehicle may be driven with low brake fluid, reducing braking performance and increasing the risk of a crash.
    Remedy:
    Dealers will update the body control module software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C35.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 25V442000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
    Remedy:
    Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
    View authoritative NHTSA record →

  8. Manufacturer action

    Recall campaign 25V695000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
    Remedy:
    Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 117 complaints · page 1 of 5

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources