Equal-exposure complaint evidence and changes in the reported problem mix

2015 vs 2016 JEEP CHEROKEE

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 131 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▼ 19.3% fewer reports in the equal exposure window

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table

Component	2015 share	2016 share	Share change
POWER TRAIN	45.3%	38.0%	▼ 7.3 pts smaller share
ENGINE	10.6%	12.7%	▲ 2.0 pts larger share
STRUCTURE	3.8%	1.9%	▼ 1.9 pts smaller share
VEHICLE SPEED CONTROL	4.9%	3.7%	▼ 1.3 pts smaller share
FORWARD COLLISION AVOIDANCE	1.1%	2.1%	▲ 1.0 pts larger share
ELECTRICAL SYSTEM	6.1%	6.9%	▲ 0.8 pts larger share
SUSPENSION	1.5%	1.0%	▼ 0.5 pts smaller share
EXTERIOR LIGHTING	1.8%	1.4%	▼ 0.4 pts smaller share
SERVICE BRAKES	3.0%	2.6%	▼ 0.4 pts smaller share
STEERING	2.3%	2.7%	▲ 0.4 pts larger share
VISIBILITY	0.6%	0.9%	▲ 0.2 pts larger share
WHEELS	1.4%	1.6%	▲ 0.2 pts larger share
FUEL SYSTEM	1.4%	1.6%	▲ 0.2 pts larger share
PARKING BRAKE	0.5%	0.6%	▲ 0.2 pts larger share
LANE DEPARTURE	not reported	0.1%	▲ 0.1 pts larger share
TIRES	0.1%	not reported	▼ 0.1 pts smaller share
BACK OVER PREVENTION	0.1%	not reported	▼ 0.1 pts smaller share
SEAT BELTS	0.2%	0.2%	▼ 0.0 pts smaller share
AIR BAGS	1.3%	1.3%	◆ 0.0 pts unchanged
UNKNOWN OR OTHER	18.8%	26.1%	▲ 7.3 pts larger share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

2015 11

Campaign components: AIR BAGS, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, EQUIPMENT, POWER TRAIN, and STRUCTURE

2016 9

Campaign components: ELECTRICAL SYSTEM and POWER TRAIN

NHTSA Consumer Complaints complaints · snapshot 2026-08-21