Equal-exposure complaint evidence and changes in the reported problem mix

2019 vs 2020 JEEP WRANGLER

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 83 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▼ 10.9% fewer reports in the equal exposure window

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table

Component	2019 share	2020 share	Share change
STEERING	44.3%	31.2%	▼ 13.2 pts smaller share
ELECTRICAL SYSTEM	9.9%	21.3%	▲ 11.4 pts larger share
SUSPENSION	11.8%	5.5%	▼ 6.2 pts smaller share
FUEL SYSTEM	0.8%	5.5%	▲ 4.7 pts larger share
ENGINE	3.3%	6.2%	▲ 2.9 pts larger share
WHEELS	3.4%	1.7%	▼ 1.7 pts smaller share
EXTERIOR LIGHTING	not reported	1.2%	▲ 1.2 pts larger share
VISIBILITY	3.8%	4.9%	▲ 1.0 pts larger share
SERVICE BRAKES	1.8%	1.0%	▼ 0.8 pts smaller share
POWER TRAIN	7.1%	6.4%	▼ 0.7 pts smaller share
BACK OVER PREVENTION	0.1%	0.7%	▲ 0.5 pts larger share
STRUCTURE	1.9%	2.4%	▲ 0.4 pts larger share
AIR BAGS	0.3%	0.7%	▲ 0.4 pts larger share
SEAT BELTS	0.6%	0.2%	▼ 0.4 pts smaller share
FORWARD COLLISION AVOIDANCE	0.7%	0.3%	▼ 0.3 pts smaller share
LANE DEPARTURE	0.1%	not reported	▼ 0.1 pts smaller share
VEHICLE SPEED CONTROL	1.2%	1.2%	▼ 0.1 pts smaller share
UNKNOWN OR OTHER	14.5%	15.9%	▲ 1.4 pts larger share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

2019 9

Campaign components: BACK OVER PREVENTION, ELECTRICAL SYSTEM, POWER TRAIN, and STRUCTURE

2020 12

Campaign components: BACK OVER PREVENTION, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, POWER TRAIN, STRUCTURE, and SUSPENSION

NHTSA Consumer Complaints complaints · snapshot 2026-08-21